<?php
// +----------------------------------------------------------------------
// | Description: 客户
// +----------------------------------------------------------------------
// | Author: Michael_xu | gengxiaoxu@5kcrm.com
// +----------------------------------------------------------------------
namespace app\crm\model;
use app\admin\controller\ApiCommon;
use app\admin\model\User;
use app\admin\traits\FieldVerificationTrait;
use think\Db;
use app\admin\model\Common;
use think\response\Json;
class Customer extends Common
{
use FieldVerificationTrait;
/**
* 为了数据库的整洁，
* 我们约定每个模块的数据表都加上相同的前缀，
*/
protected $name = 'crm_customer';
protected $createTime = 'create_time';
protected $updateTime = 'update_time';
protected $autoWriteTimestamp = true;
protected $type = [
// 'next_time' => 'timestamp',
];
public static $address = [
'北京', '上海', '天津', '广东', '浙江', '海南', '福建', '湖南',
'湖北', '重庆', '辽宁', '吉林', '黑龙江', '河北', '河南', '山东',
'陕西', '甘肃', '青海', '新疆', '山西', '四川', '贵州', '安徽',
'江西', '江苏', '云南', '内蒙古', '广西', '西藏', '宁夏'
];
/**
* [getDataList 客户list]
* @author Michael_xu
* @param [string] $map [查询条件]
* @param [number] $page [当前页数]
* @param [number] $limit [每页数量]
* @return [array] [description]
*/
public function getDataList($request)
{
$userModel = new \app\admin\model\User();
$fieldModel = new \app\admin\model\Field();
$search = $request['search'];
$user_id = $request['user_id'];
$scene_id = (int)$request['scene_id'];
$is_excel = $request['is_excel']; //导出
$order_field = $request['order_field'];
$order_type = $request['order_type'];
$is_remind = $request['is_remind'];
$getCount = $request['getCount'];
$otherMap = $request['otherMap'];
$overdue = $request['overdue']; // 待办事项下需联系客户(逾期)
# 需要过滤的参数
$unsetRequest = ['scene_id','search','user_id','is_excel','action','order_field','order_type','is_remind','getCount','type','otherMap','poolId','overdue'];
foreach ($unsetRequest as $v) {
unset($request[$v]);
}
# 格式化参数
$request = $this->fmtRequest( $request );
$requestMap = $request['map'] ? : [];
$sceneModel = new \app\admin\model\Scene();
# 客户默认条件
$customerMap = $this->getWhereByCustomer();
# getCount是代办事项传来的参数，
$sceneMap = [];
if (empty($getCount)) {
if ($scene_id) {
//自定义场景
$sceneMap = $sceneModel->getDataById($scene_id, $user_id, 'customer') ? : [];
} else {
//默认场景
$sceneMap = $sceneModel->getDefaultData('crm_customer', $user_id) ? : [];
}
}
# 普通筛选
$searchMap = [];
if ($search || $search == '0') {
$searchMap = function($query) use ($search){
$query->where('customer.name',array('like','%'.$search.'%'))
->whereOr('customer.mobile',array('like','%'.$search.'%'))
->whereOr('customer.telephone',array('like','%'.$search.'%'));
};
}
# 优先级：普通筛选 > 高级筛选 > 场景
$map = [];
$partMap = [];
//团队成员 高级筛选
if($requestMap['team_id']){
$partMap= advancedQueryFormatForTeam($requestMap,'crm_customer','customer_id');
unset($map['team_id']);
}else{
$map = $requestMap ? array_merge($sceneMap, $requestMap) : $sceneMap;
}
# 高级筛选
$map = advancedQuery($map, 'crm', 'customer', 'index');
# 工作台仪表盘
$requestData = $this->requestData();
$dashboardWhere = [];
if ($requestData['a'] == 'indexlist' & & $requestData['c'] == 'index') {
$dashboardWhere = function ($query) use ($requestMap) {
$query->where('customer.create_time', array('between', [$requestMap['create_time']['start'],$requestMap['create_time']['end']]))
->whereOr('customer.obtain_time', array('between', [$requestMap['create_time']['start'],$requestMap['create_time']['end']]));
};
unset($map['customer.create_time']);
}
# 权限
$authMap = [];
if (!$partMap) {
$a = 'index';
if ($is_excel) $a = 'excelExport';
$auth_user_ids = $userModel->getUserByPer('crm', 'customer', $a);
//过滤权限
if (isset($map['customer.owner_user_id']) & & $map['customer.owner_user_id'][0] != 'like') {
if (!is_array($map['customer.owner_user_id'][1])) {
$map['customer.owner_user_id'][1] = [$map['customer.owner_user_id'][1]];
}
if (in_array($map['customer.owner_user_id'][0], ['neq', 'notin'])) {
$auth_user_ids = array_diff($auth_user_ids, $map['customer.owner_user_id'][1]) ? : []; //取差集
} else {
$auth_user_ids = array_intersect($map['customer.owner_user_id'][1], $auth_user_ids) ? : []; //取交集
}
unset($map['customer.owner_user_id']);
$auth_user_ids = array_merge(array_unique(array_filter($auth_user_ids))) ? : ['-1'];
//负责人、相关团队
$authMap['customer.owner_user_id'] = array('in',$auth_user_ids);
} else {
$authMapData = [];
$authMapData['auth_user_ids'] = $auth_user_ids;
$authMapData['user_id'] = $user_id;
$authMap = function($query) use ($authMapData){
$query->where(['customer.owner_user_id' => array('in',$authMapData['auth_user_ids'])])
->whereOr(function ($query) use ($authMapData) {
$query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.ro_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
})
->whereOr(function ($query) use ($authMapData) {
$query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.rw_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
});
};
}
}
# 代办事项 - 待进入公海
$remindWhere = [];
if ($is_remind) {
$userIds = getSubUserId(false, 0, $user_id);
$userIds[] = $user_id;
$poolDays = $this->getPoolDay([], $userIds);
$remindWhere['customer.customer_id'] = ['in', array_keys($poolDays)];
$remindWhere['customer.pool_remain'] = 0;
if ($getCount == 1) {
$intoPoolCount = db('crm_customer')->alias('customer')->where($remindWhere)->count();
return ['dataCount' => $intoPoolCount];
}
}
// 待办事项下需联系客户(逾期)
$overdueWhere = '';
if (!empty($overdue)) {
$overdueWhere = "(FROM_UNIXTIME(`customer`.`last_time`,'%Y-%m-%d') < FROM_UNIXTIME ( ` customer ` . ` next_time ` , ' % Y- % m- % d ' ) OR ( ISNULL ( ` customer ` . ` last_time ` ) AND ` customer ` . ` next_time ` < " . time ( ) . " ) ) " ;
}
$dataCount = db('crm_customer')->alias('customer')
->where($map)
->where($dashboardWhere)
->where($searchMap)
->where($customerMap)
->where($authMap)
->where($partMap)
->where($otherMap)
->where($remindWhere)
->where($overdueWhere)
->count();
if ($getCount == 1) {
$data['dataCount'] = $dataCount ? : 0;
return $data;
}
$indexField = $fieldModel->getIndexField('crm_customer', $user_id, 1) ? : array('name'); // 列表展示字段
$userField = $fieldModel->getFieldByFormType('crm_customer', 'user'); // 人员类型
$structureField = $fieldModel->getFieldByFormType('crm_customer', 'structure'); // 部门类型
$datetimeField = $fieldModel->getFieldByFormType('crm_customer', 'datetime'); // 日期时间类型
$booleanField = $fieldModel->getFieldByFormType('crm_customer', 'boolean_value'); // 布尔值类型字段
$dateIntervalField = $fieldModel->getFieldByFormType('crm_customer', 'date_interval'); // 日期区间类型字段
$positionField = $fieldModel->getFieldByFormType('crm_customer', 'position'); // 地址类型字段
$handwritingField = $fieldModel->getFieldByFormType('crm_customer', 'handwriting_sign'); // 手写签名类型字段
$locationField = $fieldModel->getFieldByFormType('crm_customer', 'location'); // 定位类型字段
# 处理人员和部门类型的排序报错问题(前端传来的是包含_name的别名字段)
$temporaryField = str_replace('_name', '', $order_field);
if (in_array($temporaryField, $userField) || in_array($temporaryField, $structureField)) {
$order_field = $temporaryField;
}
# 排序
if ($order_type & & $order_field) {
$order = $fieldModel->getOrderByFormtype('crm_customer','customer',$order_field,$order_type);
} else {
$order = 'customer.update_time desc';
}
$list = db('crm_customer')->alias('customer')
->where($map)
->where($dashboardWhere)
->where($searchMap)
->where($customerMap)
->where($authMap)
->where($partMap)
->where($otherMap)
->where($remindWhere)
->where($overdueWhere)
->limit($request['offset'], $request['length'])
->field($indexField)
->orderRaw($order)
->select();
$readAuthIds = $userModel->getUserByPer('crm', 'customer', 'read');
$updateAuthIds = $userModel->getUserByPer('crm', 'customer', 'update');
$deleteAuthIds = $userModel->getUserByPer('crm', 'customer', 'delete');
if (!empty($list)) {
$customer_id_list = array_column($list, 'customer_id');
$business_count = db('crm_business')
->field([
'COUNT(*)' => 'count',
'customer_id'
])
->where([
'customer_id' => ['IN', $customer_id_list]
])
->group('customer_id')
->select();
$business_count = array_column($business_count, null, 'customer_id');
$field_list = $fieldModel->getIndexFieldConfig('crm_customer', $user_id);
$field_list = array_column($field_list, 'field');
# 扩展数据
$extraData = [];
$extraList = db('crm_customer_data')->whereIn('customer_id', $customer_id_list)->select();
foreach ($extraList AS $key => $value) {
$extraData[$value['customer_id']][$value['field']] = $value['content'];
}
# 获取进入公海天数
$poolDays = $this->getPoolDay($customer_id_list);
# 整理数据
foreach ($list AS $k => $v) {
$list[$k]['create_user_id_info'] = isset($v['create_user_id']) ? $userModel->getUserById($v['create_user_id']) : [];
$list[$k]['owner_user_id_info'] = isset($v['owner_user_id']) ? $userModel->getUserById($v['owner_user_id']) : [];
$list[$k]['create_user_name'] = !empty($list[$k]['create_user_id_info']['realname']) ? $list[$k]['create_user_id_info']['realname'] : '';
$list[$k]['owner_user_name'] = !empty($list[$k]['owner_user_id_info']['realname']) ? $list[$k]['owner_user_id_info']['realname'] : '';
# 用户类型字段
foreach ($userField AS $key => $val) {
if (in_array($val, $indexField)) {
$usernameField = !empty($v[$val]) ? db('admin_user')->whereIn('id', stringToArray($v[$val]))->column('realname') : [];
$list[$k][$val] = implode($usernameField, ',');
}
}
# 部门类型字段
foreach ($structureField AS $key => $val) {
if (in_array($val, $indexField)) {
$structureNameField = !empty($v[$val]) ? db('admin_structure')->whereIn('id', stringToArray($v[$val]))->column('name') : [];
$list[$k][$val] = implode($structureNameField, ',');
}
}
# 日期时间类型字段
foreach ($datetimeField AS $key => $val) {
$list[$k][$val] = !empty($v[$val]) ? date('Y-m-d H:i:s', $v[$val]) : null;
}
// 布尔值类型字段
foreach ($booleanField AS $key => $val) {
$list[$k][$val] = !empty($v[$val]) ? (string)$v[$val] : '0';
}
// 处理日期区间类型字段的格式
foreach ($dateIntervalField AS $key => $val) {
$list[$k][$val] = !empty($extraData[$v['customer_id']][$val]) ? json_decode($extraData[$v['customer_id']][$val], true) : null;
}
// 处理地址类型字段的格式
foreach ($positionField AS $key => $val) {
$list[$k][$val] = !empty($extraData[$v['customer_id']][$val]) ? json_decode($extraData[$v['customer_id']][$val], true) : null;
}
// 手写签名类型字段
foreach ($handwritingField AS $key => $val) {
$handwritingData = !empty($v[$val]) ? db('admin_file')->where('file_id', $v[$val])->value('file_path') : null;
$list[$k][$val] = ['url' => !empty($handwritingData) ? getFullPath($handwritingData) : null];
}
// 定位类型字段
foreach ($locationField AS $key => $val) {
$list[$k][$val] = !empty($extraData[$v['customer_id']][$val]) ? json_decode($extraData[$v['customer_id']][$val], true) : null;
}
# 商机数
$list[$k]['business_count'] = $business_count[$v['customer_id']]['count'] ?: 0;
# 权限
$roPre = $userModel->rwPre($user_id, $v['ro_user_id'], $v['rw_user_id'], 'read');
$rwPre = $userModel->rwPre($user_id, $v['ro_user_id'], $v['rw_user_id'], 'update');
$permission = [];
$is_read = 0;
$is_update = 0;
$is_delete = 0;
if (in_array($v['owner_user_id'],$readAuthIds) || $roPre || $rwPre) $is_read = 1;
if (in_array($v['owner_user_id'],$updateAuthIds) || $rwPre) $is_update = 1;
if (in_array($v['owner_user_id'],$deleteAuthIds)) $is_delete = 1;
$permission['is_read'] = $is_read;
$permission['is_update'] = $is_update;
$permission['is_delete'] = $is_delete;
$list[$k]['permission'] = $permission;
# 关注
$starWhere = ['user_id' => $user_id, 'target_id' => $v['customer_id'], 'type' => 'crm_customer'];
$star = Db::name('crm_star')->where($starWhere)->value('star_id');
$list[$k]['star'] = !empty($star) ? 1 : 0;
# 日期
$list[$k]['create_time'] = !empty($v['create_time']) ? date('Y-m-d H:i:s', $v['create_time']) : null;
$list[$k]['update_time'] = !empty($v['update_time']) ? date('Y-m-d H:i:s', $v['update_time']) : null;
$list[$k]['last_time'] = !empty($v['last_time']) ? date('Y-m-d H:i:s', $v['last_time']) : null;
# 进入公海天数
$list[$k]['pool_day'] = isset($poolDays[$v['customer_id']]) ? $poolDays[$v['customer_id']] : '';
$list[$k]['is_pool'] = 0;
}
}
$data = [];
$data['list'] = $list ? : [];
$data['dataCount'] = $dataCount ? : 0;
return $data;
}
/**
* 创建客户主表信息
* @author Michael_xu
* @param
* @return
*/
public function createData($param)
{
unset($param['excel']);
// 客户扩展表数据
$customerData = [];
$userId = $param['user_id'];
$fieldModel = new \app\admin\model\Field();
$customerConfigModel = new \app\crm\model\CustomerConfig();
// 添加上限检测
if (!$customerConfigModel->checkData($param['create_user_id'],1)) {
$this->error = $customerConfigModel->getError();
return false;
}
// 获取客户时间
$param['obtain_time'] = time();
// 地址
$param['address'] = $param['address'] ? implode(chr(10),$param['address']) : '';
$param['deal_time'] = time(); //领取、分配时间
$param['deal_status'] = '未成交';
// 线索转客户
if ($param['leads_id']) {
$leadsData = $param;
$leadsData['create_user_id'] = $param['create_user_id'];
$leadsData['owner_user_id'] = $param['owner_user_id'];
$leadsData['ro_user_id'] = '';
$leadsData['rw_user_id'] = '';
$leadsData['detail_address'] = $param['detail_address'] ? : '';
$param = $leadsData;
}
// 数据验证
$validateResult = $this->fieldDataValidate($param, 'crm_customer', $userId);
if (!empty($validateResult)) {
$this->error = $validateResult;
return false;
}
// 删除无效数据
unset($param['user_id']);
unset($param['customer_id']);
// 处理部门、员工、附件、多选类型字段
$arrFieldAtt = $fieldModel->getArrayField('crm_customer');
foreach ($arrFieldAtt as $k=>$v) {
$param[$v] = arrayToString($param[$v]);
}
// 处理日期（ ）
$dateField = $fieldModel->getFieldByFormType('crm_customer', 'date');
if (!empty($dateField)) {
foreach ($param AS $key => $value) {
if (in_array($key, $dateField) & & empty($value)) $param[$key] = null;
}
}
// 处理手写签名类型
$handwritingField = $fieldModel->getFieldByFormType('crm_customer', 'handwriting_sign');
if (!empty($handwritingField)) {
foreach ($param AS $key => $value) {
if (in_array($key, $handwritingField)) {
$param[$key] = !empty($value['file_id']) ? $value['file_id'] : '';
}
}
}
// 处理地址、定位、日期区间、明细表格类型字段
$positionField = $fieldModel->getFieldByFormType('crm_customer', 'position');
$locationField = $fieldModel->getFieldByFormType('crm_customer', 'location');
$dateIntervalField = $fieldModel->getFieldByFormType('crm_customer', 'date_interval');
$detailTableField = $fieldModel->getFieldByFormType('crm_customer', 'detail_table');
foreach ($param AS $key => $value) {
// 处理地址类型字段数据
if (in_array($key, $positionField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$positionNames = array_column($value, 'name');
$param[$key] = implode(',', $positionNames);
} else {
$param[$key] = '';
}
}
// 处理定位类型字段数据
if (in_array($key, $locationField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$param[$key] = $value['address'];
} else {
$param[$key] = '';
}
}
// 处理日期区间类型字段数据
if (in_array($key, $dateIntervalField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$param[$key] = implode('_', $value);
} else {
$param[$key] = '';
}
}
// 处理明细表格类型字段数据
if (in_array($key, $detailTableField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$param[$key] = $key;
} else {
$param[$key] = '';
}
}
}
# 设置今日需联系客户
if (!empty($param['next_time']) & & $param['next_time'] >= strtotime(date('Y-m-d 00:00:00'))) $param['is_dealt'] = 0;
$pool_id = !empty($param['pool_id']) ? $param['pool_id'] : 0;
unset($param['pool_id']);
if ($this->data($param)->allowField(true)->isUpdate(false)->save()) {
$data['customer_id'] = $this->customer_id;
$data['name'] = $param['name'];
if(!empty($pool_id)){
db('crm_customer_pool_relation') ->insertGetId(['pool_id'=>$pool_id,'customer_id'=>$this->customer_id]);
}
// 修改记录
if (empty($param['leads_id'])) {
updateActionLog($param['create_user_id'], 'crm_customer', $data['customer_id'], '', '', '创建了客户');
RecordActionLog($param['create_user_id'],'crm_customer','save',$param['name'],'','','新增了客户'.$param['name']);
}
// 添加活动记录
Db::name('crm_activity')->insert([
'type' => 2,
'activity_type' => 2,
'activity_type_id' => $data['customer_id'],
'content' => $data['name'],
'create_user_id' => $param['create_user_id'],
'update_time' => time(),
'create_time' => time()
]);
// 添加客户扩展数据
array_walk($customerData, function (& $val) use ($data) {
$val['customer_id'] = $data['customer_id'];
});
db('crm_customer_data')->insertAll($customerData);
return $data;
} else {
$this->error = '添加失败';
return false;
}
}
//根据IDs获取数组
public function getDataByStr($idstr)
{
$idArr = stringToArray($idstr);
if (!$idArr) {
return [];
}
$list = db('crm_customer')->where(['customer_id' => ['in',$idArr]])->select();
return $list;
}
/**
* 编辑客户主表信息
* @author Michael_xu
* @param
* @return
*/
public function updateDataById($param, $customer_id = '')
{
// 客户扩展表数据
$customerData = [];
$user_id = $param['user_id'];
$dataInfo = $this->get($customer_id);
if (!$dataInfo) {
$this->error = '数据不存在或已删除';
return false;
}
$id = !empty($param['id']) ? $param['id'] : $customer_id;
$param['customer_id'] = $customer_id;
// 数据权限判断
$userModel = new \app\admin\model\User();
$auth_user_ids = $userModel->getUserByPer('crm', 'customer', 'update');
// 读写权限
$rwPre = $userModel->rwPre($user_id, $dataInfo['ro_user_id'], $dataInfo['rw_user_id'], 'update');
// 判断是否客户池数据
if(empty($param['pool_id'])){
$wherePool = $this->getWhereByPool();
$resPool = db('crm_customer')->alias('customer')->where(['customer_id' => $id])->where($wherePool)->find();
if ($resPool || (!in_array($dataInfo['owner_user_id'],$auth_user_ids) & & !$rwPre)) {
$this->error = '无权操作';
return false;
}
}
// 过滤不能修改的字段
$unUpdateField = ['create_user_id','is_deleted','delete_time','user_id'];
foreach ($unUpdateField as $v) {
unset($param[$v]);
}
$param['deal_status'] = $dataInfo['deal_status'];
$fieldModel = new \app\admin\model\Field();
// 数据验证
$validateResult = $this->fieldDataValidate($param, 'crm_customer', $user_id, $id);
if (!empty($validateResult)) {
$this->error = $validateResult;
return false;
}
// 地址
$param['address'] = $param['address'] ? implode(chr(10),$param['address']) : '';
if ($param['deal_status'] == '已成交' & & $dataInfo->data['deal_status'] == '未成交') {
$param['deal_time'] = time();
}
// 处理部门、员工、附件、多选类型字段
$arrFieldAtt = $fieldModel->getArrayField('crm_customer');
foreach ($arrFieldAtt as $k=>$v) {
if (isset($param[$v])) $param[$v] = arrayToString($param[$v]);
}
// 处理日期（ ）
$dateField = $fieldModel->getFieldByFormType('crm_customer', 'date');
if (!empty($dateField)) {
foreach ($param AS $key => $value) {
if (in_array($key, $dateField) & & empty($value)) $param[$key] = null;
}
}
// 处理手写签名类型
$handwritingField = $fieldModel->getFieldByFormType('crm_customer', 'handwriting_sign');
if (!empty($handwritingField)) {
foreach ($param AS $key => $value) {
if (in_array($key, $handwritingField)) {
$param[$key] = !empty($value['file_id']) ? $value['file_id'] : '';
}
}
}
// 处理地址、定位、日期区间、明细表格类型字段
$positionField = $fieldModel->getFieldByFormType('crm_customer', 'position');
$locationField = $fieldModel->getFieldByFormType('crm_customer', 'location');
$dateIntervalField = $fieldModel->getFieldByFormType('crm_customer', 'date_interval');
$detailTableField = $fieldModel->getFieldByFormType('crm_customer', 'detail_table');
foreach ($param AS $key => $value) {
// 处理地址类型字段数据
if (in_array($key, $positionField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$positionNames = array_column($value, 'name');
$param[$key] = implode(',', $positionNames);
} else {
$param[$key] = '';
}
}
// 处理定位类型字段数据
if (in_array($key, $locationField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$param[$key] = $value['address'];
} else {
$param[$key] = '';
}
}
// 处理日期区间类型字段数据
if (in_array($key, $dateIntervalField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$param[$key] = implode('_', $value);
} else {
$param[$key] = '';
}
}
// 处理明细表格类型字段数据
if (in_array($key, $detailTableField)) {
if (!empty($value)) {
$customerData[] = [
'field' => $key,
'content' => json_encode($value, JSON_NUMERIC_CHECK),
'create_time' => time()
];
$param[$key] = $key;
} else {
$param[$key] = '';
}
}
}
// 设置今日需联系客户
if (!empty($param['next_time']) & & $param['next_time'] >= strtotime(date('Y-m-d 00:00:00'))) $param['is_dealt'] = 0;
// 修改数据
if ($this->update($param, ['customer_id' => $customer_id], true)) {
$data['customer_id'] = $customer_id;
// 修改公海
if (!empty($param['pool_id'])) {
db('crm_customer_pool_relation')->where('customer_id', $customer_id) ->update(['pool_id' => $param['pool_id']]);
}
// 修改记录
updateActionLog($user_id, 'crm_customer', $customer_id, $dataInfo->data, $param);
RecordActionLog($user_id, 'crm_customer', 'update',$dataInfo['name'], $dataInfo->data, $param);
// 添加客户扩展数据
db('crm_customer_data')->where('customer_id', $customer_id)->delete();
array_walk($customerData, function (& $val) use ($customer_id) {
$val['customer_id'] = $customer_id;
});
db('crm_customer_data')->insertAll($customerData);
return $data;
} else {
$this->error = '编辑失败';
return false;
}
}
/**
* 客户数据
*
* @param string $id
* @param int $userId
* @return Common|array|bool|\PDOStatement|string|\think\Model|null
* @throws \think\db\exception\DataNotFoundException
* @throws \think\db\exception\ModelNotFoundException
* @throws \think\exception\DbException
*/
public function getDataById($id = '', $userId = 0)
{
$dataInfo = db('crm_customer')->where(['customer_id' => $id])->find();
if (!$dataInfo) {
$this->error = '数据不存在或已删除';
return false;
}
$userModel = new \app\admin\model\User();
$dataInfo['create_user_id_info'] = isset($dataInfo['create_user_id']) ? $userModel->getUserById($dataInfo['create_user_id']) : [];
$dataInfo['owner_user_id_info'] = !empty($dataInfo['owner_user_id']) ? $userModel->getUserById($dataInfo['owner_user_id']) : [];
$dataInfo['before_owner_user_id_info'] = !empty($dataInfo['before_owner_user_id']) ? $userModel->getUserById($dataInfo['before_owner_user_id']) : [];
$dataInfo['create_user_name'] = !empty($dataInfo['create_user_id_info']['realname']) ? $dataInfo['create_user_id_info']['realname'] : '';
$dataInfo['owner_user_name'] = !empty($dataInfo['owner_user_id_info']['realname']) ? $dataInfo['owner_user_id_info']['realname'] : '';
$dataInfo['before_owner_user_name'] = !empty($dataInfo['before_owner_user_id_info']['realname']) ? $dataInfo['before_owner_user_id_info']['realname'] : '';
# 公海信息
$poolData = $this->getPoolDay([$id]);
$dataInfo['pool_day'] = !empty($poolData[$id]) ? $poolData[$id] : '';
$dataInfo['is_pool'] = !empty($dataInfo['owner_user_id']) ? 0 : 1;
# 关注
$starId = empty($userId) ? 0 : Db::name('crm_star')->where(['user_id' => $userId, 'target_id' => $id, 'type' => 'crm_customer'])->value('star_id');
$dataInfo['star'] = !empty($starId) ? 1 : 0;
# 首要联系人
$primaryId = Db::name('crm_contacts')->where(['customer_id' => $id, 'primary' => 1])->value('contacts_id');
$dataInfo['contacts_id'] = !empty($primaryId) & & $this->getContactsAuth($primaryId) ? $primaryId : 0;
# 处理时间格式
$fieldModel = new \app\admin\model\Field();
$datetimeField = $fieldModel->getFieldByFormType('crm_customer', 'datetime'); //日期时间类型
foreach ($datetimeField as $key => $val) {
$dataInfo[$val] = !empty($dataInfo[$val]) ? date('Y-m-d H:i:s', $dataInfo[$val]) : null;
}
$dataInfo['create_time'] = !empty($dataInfo['create_time']) ? date('Y-m-d H:i:s', $dataInfo['create_time']) : null;
$dataInfo['update_time'] = !empty($dataInfo['update_time']) ? date('Y-m-d H:i:s', $dataInfo['update_time']) : null;
$dataInfo['last_time'] = !empty($dataInfo['last_time']) ? date('Y-m-d H:i:s', $dataInfo['last_time']) : null;
$dataInfo['into_pool_time'] = !empty($dataInfo['into_pool_time']) ? date('Y-m-d H:i:s', $dataInfo['into_pool_time']) : null;
// 字段授权
if (!empty($userId)) {
$grantData = getFieldGrantData($userId);
$userLevel = isSuperAdministrators($userId);
foreach ($dataInfo AS $key => $value) {
if (!$userLevel & & !empty($grantData['crm_customer'])) {
$status = getFieldGrantStatus($key, $grantData['crm_customer']);
# 查看权限
if ($status['read'] == 0) unset($dataInfo[$key]);
}
}
}
// 新建发票时，使用的联系人数据（首要联系人）
$contactsInfo = db('crm_contacts')->field(['mobile', 'name', 'telephone', 'detail_address'])->where(['customer_id' => $id, 'primary' => 1])->find();
$contactsMobile = !empty($contactsInfo['mobile']) ? $contactsInfo['mobile'] : $contactsInfo['telephone'];
$dataInfo['contacts_name'] = $contactsInfo['name'];
$dataInfo['contacts_mobile'] = $contactsMobile;
$dataInfo['contacts_address'] = $contactsInfo['detail_address'];
return $dataInfo;
}
/**
* [客户统计]
* @author Michael_xu
* @param
* @return
*/
public function getStatistics($request)
{
$userModel = new \app\admin\model\User();
$adminModel = new \app\admin\model\Admin();
$request['start_time']=strtotime($request['start_time']);
$request['end_time']=strtotime($request['end_time']);
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
$whereArr = $adminModel->getWhere($request, '', $perUserIds); //统计条件
$userIds = $whereArr['userIds'];
$request = $this->fmtRequest( $request );
$map = $request['map'] ? : [];
unset($map['search']);
$where = [];
//时间段
$start_time = $map['start_time'];
$end_time = $map['end_time'] ? $map['end_time'] : time();
if ($start_time & & $end_time) {
$start_date = date('Y-m-d',$start_time);
$end_date = date('Y-m-d',$end_time);
$where_time = " BETWEEN {$start_time} AND {$end_time} ";
$where_date = " BETWEEN '{$start_date}' AND '{$end_date}' ";
} else {
$where_time = " > 0 ";
$where_date = " != '' ";
}
//员工IDS
$map_user_ids = [];
if (!empty($map['user_id'])) {
$map_user_ids = array($map['user_id']);
} elseif (!empty($map['structure_id'])) {
$map_user_ids = $userModel->getSubUserByStr($map['structure_id'], 2);
}
$prefix = config('database.prefix');
$count = count($userIds);
$configModel = new \app\crm\model\ConfigData();
$configInfo = $configModel->getData();
$follow_day = $configInfo['follow_day'] ? : 0;
$deal_day = $configInfo['deal_day'] ? : 0;
//默认公海条件(没有负责人或已经到期)
$data['follow_time'] = time()-$follow_day*86400;
$data['deal_time'] = time()-$deal_day*86400;
$data['deal_status'] = '未成交';
$sql = '';
foreach ($userIds as $key => $user_id) {
$sql .= "
SELECT
(SELECT realname FROM {$prefix}admin_user WHERE id = {$user_id}) as realname,
COUNT(cu.customer_id) AS customer_num,
SUM(cu.deal_status = '已成交') AS deal_customer_num,
IFNULL(
(SELECT SUM(money) FROM {$prefix}crm_contract WHERE
owner_user_id = {$user_id}
AND order_date {$where_date}
AND check_status = 2
),
0
) as contract_money,
IFNULL(
(SELECT SUM(money) FROM {$prefix}crm_receivables WHERE
owner_user_id = {$user_id}
AND return_time {$where_date}
AND check_status = 2
),
0
) as receivables_money
FROM
{$prefix}crm_customer as cu
WHERE
(cu.create_time {$where_time} OR obtain_time {$where_time})
AND cu.owner_user_id = {$user_id}
AND (( ( deal_time > ".$data['deal_time']." ) OR (update_time > ".$data['follow_time']." AND deal_time > ".$data['deal_time']."))OR deal_status = '已成交' OR is_lock = 1 )
";
if ($count > 1 & & $key != $count - 1) {
$sql .= " UNION ALL ";
}
}
if ($sql == '') {
return [];
}
$customerCount = 0; # 客户总数
$dealCustomerCount = 0; # 成交客户总数
$contractMoneyCount = 0; # 合同总金额
$receivablesMoneyCount = 0; # 回款总金额
$list = queryCache($sql);
foreach ($list as & $val) {
$val['deal_customer_num'] = Floor($val['deal_customer_num']);
$val['contract_money'] = Floor($val['contract_money']);
$val['receivables_money'] = Floor($val['receivables_money']);
$val['deal_customer_rate'] = $val['customer_num'] ? round(($val['deal_customer_num'] / $val['customer_num']) * 100, 2) : 0;
$val['un_receivables_money'] = $val['contract_money'] - $val['receivables_money'] >= 0 ? $val['contract_money'] - $val['receivables_money'] : '0.00';
$val['deal_receivables_rate'] = $val['contract_money'] ? round(($val['receivables_money'] / $val['contract_money']) * 100, 2) : 0;
$customerCount += $val['customer_num'];
$dealCustomerCount += $val['deal_customer_num'];
$contractMoneyCount += $val['contract_money'];
$receivablesMoneyCount += $val['receivables_money'];
}
return ['list' => $list, 'total' => [
'realname' => '总计',
'customer_num' => $customerCount,
'deal_customer_num' => $dealCustomerCount,
'contract_money' => $contractMoneyCount,
'receivables_money' => $receivablesMoneyCount
]];
}
/**
* [客户数量]
* @author Michael_xu
* @param
* @return
*/
public function getDataCount($map)
{
$dataCount = $this->where($map)->fetchSql(false)->count();
$count = $dataCount ? : 0;
return $count;
}
/**
* 客户默认条件
*
* @author fanqi
* @since 2021-05-12
* @return array
*/
public function getWhereByCustomer()
{
return ['customer.owner_user_id' => ['neq', 0]];
}
/**
* 客户公海条件
*
* @author fanqi
* @since 2021-05-12
* @return array
*/
public function getWhereByPool()
{
return ['customer.owner_user_id' => ['eq', 0]];
}
/**
* 客户权限判断(是否客户公海)
* @author Michael_xu
* @param type 1 是公海返回false,默认是公海返回true
* @return
*/
public function checkData($customer_id, $type = '')
{
//权限范围
$userModel = new \app\admin\model\User();
$authIds = $userModel->getUserByPer(); //权限范围的user_id
//是否客户公海
$map = $this->getWhereByPool();
$where['customer_id'] = $customer_id;
$customerInfo = db('crm_customer')->alias('customer')->where($where)->where($map)->find();
if ($customerInfo & & !$type) {
return true;
} else {
$customerInfo = db('crm_customer')->where(['customer_id' => $customer_id])->find();
if (in_array($customerInfo['owner_user_id'], $authIds)) {
return true;
}
}
$this->error = '没有权限';
return false;
}
/**
* 客户到期天数
*
* @param array $customerIds 客户ID
* @author fanqi
* @since 2021-04-19
* @return array
*/
public function getPoolDay($customerIds = [], $userIds = [])
{
$result = [];
$where['pool.status'] = 1; # 公海开启
$where['pool.remind_conf'] = 1; # 提醒开启
$poolRules = db('crm_customer_pool_rule')->alias('rule')->field(['rule.*', 'pool.remain_day'])->join('__CRM_CUSTOMER_POOL__ pool', 'rule.pool_id = pool.pool_id', 'LEFT')->where($where)->select();
if (!empty($poolRules)) {
foreach ($poolRules AS $key => $value) {
if ($value['type'] == 1) $result[] = $this->getFollowUpQueryResult($value['level_conf'], $value['level'], $value['deal_handle'], $value['business_handle'], $value['remain_day'], $customerIds, $userIds);
if ($value['type'] == 2) $result[] = $this->getBusinessQueryResult($value['level_conf'], $value['level'], $value['deal_handle'], $value['remain_day'], $customerIds, $userIds);
if ($value['type'] == 3) $result[] = $this->getDealQueryResult($value['level_conf'], $value['level'], $value['business_handle'], $value['remain_day'], $customerIds, $userIds);
}
}
return $this->getMinIntoPoolDay($result);
}
/**
* 获取每个客户最快进入公海天数
*
* @param $data
* @author fanqi
* @since 2021-04-19
* @return array
*/
private function getMinIntoPoolDay($data)
{
$result = [];
$temporary = [];
# 整理数据
foreach ($data AS $k1 => $v1) {
if (empty($v1)) continue;
foreach ($v1 AS $k2 => $v2) {
$temporary[$k2][] = $v2;
}
}
# 每个客户最快进入公海天数
foreach ($temporary AS $k1 => $v1) {
$result[$k1] = min($v1);
}
return $result;
}
/**
* 获取公海规则最小数字（最快进入公海天数）
*
* @param $data
* @author fanqi
* @since 2021-04-19
* @return int
*/
private function getMinDay($data)
{
$number = 1;
foreach ($data AS $k1 => $v1) {
if (empty($number) || $v1['limit_day'] < $number) $number = $v1['limit_day'];
}
return $number;
}
/**
* N天内无新建跟进记录的客户
*
* @param int $type 类型： ， ，
* @param Json $levels 级别数据
* @param int $dealStatus 是否排除成交用户： ，
* @param int $businessStatus 是否排除有商机用户： ，
* @param int $remainDay 提前几天提醒
* @param array $customerIds 客户ID
* @param array $userIds 员工ID
* @author fanqi
* @since 2021-04-01
* @return array
*/
private function getFollowUpQueryResult($type, $levels, $dealStatus, $businessStatus, $remainDay, $customerIds = [], $userIds = [])
{
# 结果数据
$result = [];
# 转换格式
$levels = json_decode($levels, true);
# 用于最后计算还有几天进入公海池
$limitDay = [];
# 数据权限
$authUserIds = (new User())->getUserByPer('crm', 'customer', 'index');
if (empty($authUserIds)) return $result;
# 默认条件
$where = "`customer`.`owner_user_id` IN (".implode(',', $authUserIds).")";
# 所有用户，不区分级别
if ($type == 1) {
foreach ($levels AS $k1 => $v1) {
if (!empty($v1['limit_day'])) {
$time = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $v1['limit_day']));
$where .= " AND ((`customer`.`last_time` > ".$time." AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`obtain_time` > ".$time." AND ISNULL(`customer`.`last_time`)))";
$limitDay['all'] = $v1['limit_day'];
}
}
}
# 根据用户级别设置条件
if ($type == 2) {
foreach ($levels AS $k1 => $v1) {
if (!empty($v1['level']) & & !empty($v1['limit_day'])) {
$time = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $v1['limit_day']));
if ($k1 == 0) {
$where .= " AND ( ((`customer`.`level` = '".$v1['level']."' AND `customer`.`last_time` > " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > " . $time . " AND ISNULL(`customer`.`last_time`)))";
} else {
$where .= " OR ((`customer`.`level` = '".$v1['level']."' AND `customer`.`last_time` > " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > " . $time . " AND ISNULL(`customer`.`last_time`)))";
}
$limitDay[$v1['level']] = $v1['limit_day'];
}
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minTime = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $minLimit));
$where .= " OR ((!`customer`.`level` AND `customer`.`last_time` > ".$minTime." AND `customer`.`last_time` > `customer`.`obtain_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `customer`.`last_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` > ".$minTime." AND ISNULL(`customer`.`last_time`))) )";
}
# 选择不进入公海的客户（已成交客户）
if (!empty($dealStatus)) $where .= " AND (`customer`.`deal_status` < > '已成交' OR ISNULL(`customer`.`deal_status`))";
# 选择不进入公海的客户（有商机客户)
if (!empty($businessStatus)) $where .= " AND ISNULL(`business`.`customer_id`)";
# 查询指定客户
if (!empty($customerIds)) $where .= " AND `customer`.`customer_id` IN (".implode(',', $customerIds).")";
# 查询指定员工
if (!empty($userIds)) $where .= " AND `customer`.`owner_user_id` IN (".implode(',', $userIds).")";
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 查询符合条件的客户
$data = db('crm_customer')->alias('customer')
->field(['customer.customer_id', 'customer.obtain_time', 'customer.level', 'customer.last_time'])
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->where($where)->select();
# 计算到期天数
foreach ($data AS $k1 => $v1) {
if ($type == 1) {
$customerTime = !empty($v1['last_time']) & & $v1['last_time'] > $v1['obtain_time'] ? $v1['last_time'] : $v1['obtain_time'];
$date = date('Y-m-d 00:00:00', ($customerTime + $limitDay['all'] * 86400) - $remainDay * 86400);
$dateRange = strtotime($date);
if (time() > $dateRange) {
$inPool = (($customerTime + $limitDay['all'] * 86400) - time()) / 86400;
$result[$v1['customer_id']] = $inPool > 0 ? round($inPool) : 0;
}
}
if ($type == 2) {
$customerTime = !empty($v1['last_time']) & & $v1['last_time'] > $v1['obtain_time'] ? $v1['last_time'] : $v1['obtain_time'];
$day = !empty($limitDay[$v1['level']]) ? $limitDay[$v1['level']] : min($limitDay);
$date = date('Y-m-d 00:00:00', ($customerTime + $day * 86400) - $remainDay * 86400);
$dateRange = strtotime($date);
if (time() > $dateRange) {
$inPool = (($customerTime + $day * 86400) - time()) / 86400;
$result[$v1['customer_id']] = $inPool > 0 ? round($inPool) : 0;
}
}
}
return $result;
}
/**
* N天内无新建商机的客户
*
* @param int $type 类型： ， ，
* @param Json $levels 级别数据
* @param int $dealStatus 是否排除成交用户： ，
* @param int $remainDay 提前几天提醒
* @param array $customerIds 客户ID
* @param array $userIds 员工ID
* @author fanqi
* @since 2021-04-01
* @return array|false|string
*/
private function getBusinessQueryResult($type, $levels, $dealStatus, $remainDay, $customerIds = [], $userIds = [])
{
# 结果数据
$result = [];
# 转换格式
$levels = json_decode($levels, true);
# 用于最后计算还有几天进入公海池
$limitDay = [];
# 数据权限
$authUserIds = (new User())->getUserByPer('crm', 'customer', 'index');
if (empty($authUserIds)) return $result;
# 默认条件
$where = "`customer`.`owner_user_id` IN (".implode(',', $authUserIds).")";
# 所有用户，不区分级别
if ($type == 1) {
foreach ($levels AS $k1 => $v1) {
if (!empty($v1['limit_day'])) {
$time = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $v1['limit_day']));
$where .= " AND ( (ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` > ".$time.") OR (`customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `business`.`create_time`) OR (`business`.`create_time` > ".$time." AND `business`.`create_time` > `customer`.`obtain_time`) )";
$limitDay['all'] = $v1['limit_day'];
}
}
}
# 根据用户级别设置条件
if ($type == 2) {
foreach ($levels AS $k1 => $v1) {
if (!empty($v1['level']) & & !empty($v1['limit_day'])) {
$time = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $v1['limit_day']));
if ($k1 == 0) {
$where .= " AND ( ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` > ".$time." AND `customer`.`level` = '".$v1['level']."') OR (`customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `business`.`create_time` AND `customer`.`level` = '".$v1['level']."') OR (`business`.`create_time` > $time AND `business`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '".$v1['level']."'))";
} else {
$where .= " OR ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` > ".$time." AND `customer`.`level` = '".$v1['level']."') OR (`customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `business`.`create_time` AND `customer`.`level` = '".$v1['level']."') OR (`business`.`create_time` > $time AND `business`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '".$v1['level']."'))";
}
}
$limitDay[$v1['level']] = $v1['limit_day'];
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minTime = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $minLimit));
$where .= " OR ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` > ".$minTime." AND !`customer`.`level`) OR (`customer`.`obtain_time` > ".$minTime." AND `customer`.`obtain_time` > `business`.`create_time` AND !`customer`.`level`) OR (`business`.`create_time` > ".$minTime." AND `business`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
}
# 选择不进入公海的客户（已成交客户）
if (!empty($dealStatus)) $where .= " AND (`customer`.`deal_status` < > '已成交' OR ISNULL(`customer`.`deal_status`))";
# 查询指定客户
if (!empty($customerIds)) $where .= " AND `customer`.`customer_id` IN (".implode(',', $customerIds).")";
# 查询指定员工
if (!empty($userIds)) $where .= " AND `customer`.`owner_user_id` IN (".implode(',', $userIds).")";
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 查询匹配条件的客户
$data = db('crm_customer')->alias('customer')
->field(['customer.customer_id', 'customer.obtain_time AS customer_time', 'customer.level', 'business.create_time AS business_time'])
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->where($where)->select();
# 计算到期天数
foreach ($data AS $k1 => $v1) {
if ($type == 1) {
$customerTime = !empty($v1['business_time']) & & $v1['business_time'] > $v1['customer_time'] ? $v1['business_time'] : $v1['customer_time'];
$date = date('Y-m-d 00:00:00', ($customerTime + $limitDay['all'] * 86400) - $remainDay * 86400);
$dateRange = strtotime($date);
if (time() > $dateRange) {
$inPool = (($customerTime + $limitDay['all'] * 86400) - time()) / 86400;
$result[$v1['customer_id']] = $inPool > 0 ? round($inPool) : 0;
}
}
if ($type == 2) {
$customerTime = !empty($v1['business_time']) & & $v1['business_time'] > $v1['customer_time'] ? $v1['business_time'] : $v1['customer_time'];
$day = !empty($limitDay[$v1['level']]) ? $limitDay[$v1['level']] : min($limitDay);
$date = date('Y-m-d 00:00:00', ($customerTime + $day * 86400) - $remainDay * 86400);
$dateRange = strtotime($date);
if (time() > $dateRange) {
$inPool = (($customerTime + $day * 86400) - time()) / 86400;
$result[$v1['customer_id']] = $inPool > 0 ? round($inPool) : 0;
}
}
}
return $result;
}
/**
* N天内没有成交的客户
*
* @param int $type 类型： ， ，
* @param Json $levels 级别数据
* @param int $businessStatus 是否排除有商机用户： ，
* @param int $remainDay 提前几天提醒
* @param array $customerIds 客户ID
* @param array $userIds 员工ID
* @author fanqi
* @since 2021-04-01
* @return array|false|string
*/
private function getDealQueryResult($type, $levels, $businessStatus, $remainDay, $customerIds = [], $userIds = [])
{
# 结果数据
$result = [];
# 转换格式
$levels = json_decode($levels, true);
# 用于最后计算还有几天进入公海池
$limitDay = [];
# 数据权限
$authUserIds = (new User())->getUserByPer('crm', 'customer', 'index');
if (empty($authUserIds)) return $result;
# 默认条件
$where = "`customer`.`owner_user_id` IN (".implode(',', $authUserIds).")";
# 所有用户，不区分级别
if ($type == 1) {
foreach ($levels AS $k1 => $v1) {
if (!empty($v1['limit_day'])) {
$time = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $v1['limit_day']));
$where .= " AND ( (ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` > ".$time.") OR (`customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `contract`.`create_time`) OR (`contract`.`create_time` > ".$time." AND `contract`.`create_time` > `customer`.`obtain_time`) )";
$limitDay['all'] = $v1['limit_day'];
}
}
}
# 根据用户级别设置条件
if ($type == 2) {
foreach ($levels AS $k1 => $v1) {
if (!empty($v1['level']) & & !empty($v1['limit_day'])) {
$time = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $v1['limit_day']));
if ($k1 == 0) {
$where .= " AND ( ((ISNULL(`contract`.`customer_id`) AND `customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > ".$time.") OR (`customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `contract`.`create_time`) OR (`contract`.`create_time` > ".$time." AND `contract`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '".$v1['level']."'))";
} else {
$where .= " OR ((ISNULL(`contract`.`customer_id`) AND `customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > ".$time.") OR (`customer`.`level` = '".$v1['level']."' AND `customer`.`obtain_time` > ".$time." AND `customer`.`obtain_time` > `contract`.`create_time`) OR (`contract`.`create_time` > ".$time." AND `contract`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '".$v1['level']."'))";
}
}
$limitDay[$v1['level']] = $v1['limit_day'];
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minTime = strtotime(date('Y-m-d 00:00:00', time() - 86400 * $minLimit));
$where .= " OR ((ISNULL(`contract`.`customer_id`) AND !`customer`.`level` AND `customer`.`obtain_time` > ".$minTime.") OR (!`customer`.`level` AND `customer`.`obtain_time` > ".$minTime." AND `customer`.`obtain_time` > `contract`.`create_time`) OR (`contract`.`create_time` > ".$minTime." AND `contract`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
}
# 选择不进入公海的客户（有商机客户）
if (!empty($businessStatus)) $where .= " AND ISNULL(`business`.`customer_id`)";
# 查询指定客户
if (!empty($customerIds)) $where .= " AND `customer`.`customer_id` IN (".implode(',', $customerIds).")";
# 查询指定员工
if (!empty($userIds)) $where .= " AND `customer`.`owner_user_id` IN (".implode(',', $userIds).")";
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 查询符合条件的客户
$data = db('crm_customer')->alias('customer')
->field(['customer.customer_id', 'customer.obtain_time AS customer_time', 'customer.level', 'contract.create_time AS contract_time'])
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->join('__CRM_CONTRACT__ contract', 'contract.customer_id = customer.customer_id', 'LEFT')
->where($where)->select();
# 计算到期天数
foreach ($data AS $k1 => $v1) {
if ($type == 1) {
$customerTime = !empty($v1['contract_time']) & & $v1['contract_time'] > $v1['customer_time'] ? $v1['contract_time'] : $v1['customer_time'];
$date = date('Y-m-d 00:00:00', ($customerTime + $limitDay['all'] * 86400) - $remainDay * 86400);
$dateRange = strtotime($date);
if (time() > $dateRange) {
$inPool = (($customerTime + $limitDay['all'] * 86400) - time()) / 86400;
$result[$v1['customer_id']] = $inPool > 0 ? round($inPool) : 0;
}
}
if ($type == 2) {
$customerTime = !empty($v1['contract_time']) & & $v1['contract_time'] > $v1['customer_time'] ? $v1['contract_time'] : $v1['customer_time'];
$day = !empty($limitDay[$v1['level']]) ? $limitDay[$v1['level']] : min($limitDay);
$date = date('Y-m-d 00:00:00', ($customerTime + $day * 86400) - $remainDay * 86400);
$dateRange = strtotime($date);
if (time() > $dateRange) {
$inPool = (($customerTime + $day * 86400) - time()) / 86400;
$result[$v1['customer_id']] = $inPool > 0 ? round($inPool) : 0;
}
}
}
return $result;
}
/**
* [今日进入客户池条件]
* @author Michael_xu
* @param
* @return
*/
public function getWhereByToday()
{
$configModel = new \app\crm\model\ConfigData();
$configInfo = $configModel->getData();
$config = $configInfo['config'] ? : 0;
$follow_day = $configInfo['follow_day'] ? : 0;
$deal_day = $configInfo['deal_day'] ? : 0;
$whereData = [];
//启用
if ($config == 1) {
//默认公海条件(没有负责人或已经到期)
//通过提前提醒时间,计算查询时间段
if (($follow_day > 0) & & ($deal_day > 0)) {
$follow_between = array(strtotime(date('Y-m-d',time()-$follow_day*86400)),time()-$follow_day*86400);
$deal_between = array(strtotime(date('Y-m-d',time()-$deal_day*86400)),time()-$deal_day*86400);
$data['update_time'] = time()-$follow_day*86400;
$data['deal_time'] = time()-$deal_day*86400;
$data['update_between'] = $follow_between;
$data['deal_between'] = $deal_between;
if ($follow_day < $deal_day) {
$whereData = function($query) use ($data){
$query->where(['customer.owner_user_id'=>0])
->whereOr(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.update_time' => array('between',$data['update_between'])])
->whereOr(['customer.deal_time' => array('between',$data['deal_between'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
} else {
$whereData = function($query) use ($data){
$query->where(['customer.owner_user_id'=>0])
->whereOr(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.deal_time' => array('between',$data['deal_between'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
}
} else {
$whereData['customer.customer_id'] = 0;
}
} else {
$whereData['customer.owner_user_id'] = 0;
$whereData['customer.update_time'] = array('between',array(strtotime(date('Y-m-d',time())),time()));
}
return $whereData ? : '';
}
/**
* 获取客户拥有数或锁定数
*
* @param int $userId 用户ID
* @param int $isDeal 成交客户是否占用拥有客户数条件：
* @param int $types 类型： ，
* @author fanqi
* @since 2021-04-15
* @return int
*/
public function getCountByHave($userId, $isDeal = 0, $types = 1)
{
# 默认条件
$where['owner_user_id'] = $userId;
# 成交客户是否占用拥有客户数条件
if ($types == 1 & & empty($isDeal)) {
$where['deal_status'] = ['neq', '已成交'];
}
# 锁定客户数条件，默认排除已成交客户
if ($types == 2) {
$where['deal_status'] = ['neq', '已成交'];
$where['is_lock'] = 1;
}
return $this->where($where)->count();
}
// public function getCountByHave($user_id, $is_deal = 0,$types = 1)
// {
// $where = [];
// $where['owner_user_id'] = $user_id;
// //公海逻辑
// $configModel = new \app\crm\model\ConfigData();
// $userModel = new \app\admin\model\User();
// $configInfo = $configModel->getData();
// $config = $configInfo['config'] ? : 0;
// $follow_day = $configInfo['follow_day'] ? : 0;
// $deal_day = $configInfo['deal_day'] ? : 0;
// //默认条件(没有到期或已锁定)
// $data['follow_time'] = time()-$follow_day*86400;
// $data['deal_time'] = time()-$deal_day*86400;
// $whereData = '';
// //公海开启
// if ($config == 1) {
// switch ($types) {
// case '1' :
// if ($is_deal !== 1) {
// //不包含成交客户
// $where['deal_status'] = ['neq','已成交'];
// if ($follow_day < $deal_day) {
// $whereData = function($query) use ($data){
// $query->where(function ($query) use ($data) {
// $query->where(['update_time' => array('gt',$data['follow_time']),'deal_time' => array('gt',$data['deal_time'])]);
// });
// };
// } else {
// $whereData = function($query) use ($data){
// $query->where(function ($query) use ($data) {
// $query->where(['deal_time' => array('gt',$data['deal_time'])]);
// });
// };
// }
// } else {
// if ($follow_day < $deal_day) {
// $whereData = function($query) use ($data){
// $query->where(function ($query) use ($data) {
// $query->where(['update_time' => array('gt',$data['follow_time']),'deal_time' => array('gt',$data['deal_time'])]);
// })
// ->whereOr(['deal_status' => ['eq','已成交']]);
// };
// } else {
// $whereData = function($query) use ($data){
// $query->where(function ($query) use ($data) {
// $query->where(['deal_time' => array('gt',$data['deal_time'])]);
// })
// ->whereOr(['deal_status' => ['eq','已成交']]);
// };
// }
// }
// break;
// case '2' :
// $where['is_lock'] = ['eq',1];
// //默认不包含成交客户
// $where['deal_status'] = ['neq','已成交'];
// break;
// }
// } else {
// //公海未开启
// if ($is_deal !== 1) {
// //不包含成交客户
// $where['deal_status'] = ['neq','已成交'];
// }
// switch ($types) {
// case '2' :
// //锁定，默认不包含成交客户
// $where['deal_status'] = ['neq','已成交'];
// $where['is_lock'] = 1;
// break;
// }
// }
// $count = $this->where($where)->where($whereData)->count();
// return $count ? : 0;
// }
/**
* [客户成交新增数量]
* @author Michael_xu
* @param
* @return
*/
public function getAddDealSql($map)
{
$prefix = config('database.prefix');
$sql = "SELECT
'{$map['type']}' AS type,
'{$map['start_time']}' AS start_time,
'{$map['end_time']}' AS end_time,
IFNULL(
(
SELECT
count(customer_id)
FROM
{$prefix}crm_customer
WHERE
create_time BETWEEN {$map['start_time']} AND {$map['end_time']}
AND owner_user_id IN ({$map['create_user_id']})
),
0
) AS customer_num,
IFNULL(
count(customer_id),
0
) AS deal_customer_num
FROM
{$prefix}crm_customer
WHERE
create_time BETWEEN {$map['start_time']} AND {$map['end_time']}
AND deal_status = '{$map['deal_status']}'
AND owner_user_id IN ({$map['create_user_id']})";
return $sql;
}
/**
* [客户统计sql]
* @author Michael_xu
* @param
* @return
*/
public function getAddressCountBySql($map)
{
$prefix = config('database.prefix');
$sql = "SELECT
'{$map['address']}' AS address,
IFNULL(
(
SELECT
count(customer_id)
FROM
{$prefix}crm_customer
WHERE
address LIKE '%{$map['address']}%'
AND owner_user_id IN ({$map['owner_user_id']})
),
0
) AS allCustomer,
IFNULL(
count(customer_id),
0
) AS dealCustomer
FROM
{$prefix}crm_customer
WHERE
address LIKE '%{$map['address']}%'
AND deal_status = '{$map['deal_status']}'
AND owner_user_id IN ({$map['owner_user_id']})";
$list = $this->query($sql) ? : [];
return $list;
}
/**
* 获取附近的客户
*
* @param $param
* @return array
* @throws \think\db\exception\DataNotFoundException
* @throws \think\db\exception\ModelNotFoundException
* @throws \think\exception\DbException
*/
public function getNearbyList($param)
{
$userModel = new \app\admin\model\User();
# 客户条件
$customerWhere = [];
if (!empty($param['type']) & & $param['type'] == 2) {
$customerWhere = $this->getWhereByCustomer();
}
# 公海条件
$poolWhere = [];
if (!empty($param['type']) & & $param['type'] == 9) {
$poolWhere = ['customer.owner_user_id' => 0];
$model = '公海客户管理模块';
}
# 距离条件
$lngLatRange = $this->getLngLatRange($param['lng'], $param['lat'], $param['distance']);
$lngLatWhere = function ($query) use ($lngLatRange) {
$query->where(['lng' => ['egt', $lngLatRange['minLng']]]);
$query->where(['lng' => ['elt', $lngLatRange['maxLng']]]);
$query->where(['lat' => ['egt', $lngLatRange['minLat']]]);
$query->where(['lat' => ['elt', $lngLatRange['maxLat']]]);
};
# 经纬度值计算出错
if (empty($lngLatRange['minLng']) || empty($lngLatRange['maxLng']) || empty($lngLatRange['minLat']) || empty($lngLatRange['maxLat'])) {
return ['list' => [], 'count' => 0];
}
$count = db('crm_customer')->alias('customer')->where($customerWhere)->where($poolWhere)->where($lngLatWhere)->count();
$list = db('crm_customer')->alias('customer')
->where($customerWhere)
->where($poolWhere)
->where($lngLatWhere)
->field(['customer_id', 'name', 'address', 'detail_address', 'owner_user_id', 'lat', 'lng','next_time','last_time'])
->order('update_time', 'desc')
->select();
# 组装数据
foreach ($list as $key => $value) {
$ownerUserInfo = !empty($value['owner_user_id']) ? $userModel->getUserById($value['owner_user_id']) : [];
$ownerUserName = !empty($ownerUserInfo['realname']) ? $ownerUserInfo['realname'] : '';
$list[$key]['owner_user_name'] = !empty($ownerUserName) ? $ownerUserName : '暂无负责人';
$list[$key]['distance'] = $this->getLngLatDistance($param['lng'], $param['lat'], $value['lng'], $value['lat'], 1, 0);
$list[$key]['last_time'] = !empty($value['last_time'])?date('y-m-d H:i:s',$value['last_time']):!empty($value['next_time'])?date('y-m-d H:i:s',$value['next_time']):null;
$list[$key]['model']=$model;
}
return ['list' => $list, 'count' => $count];
}
/**
* 计算两点地理坐标之间的距离
*
* @param number $longitude1 起点经度
* @param number $latitude1 起点纬度
* @param number $longitude2 终点经度
* @param number $latitude2 终点纬度
* @param int $unit 单位： ；
* @param int $decimal 精度：保留小数位数
* @return float
*/
private function getLngLatDistance($longitude1, $latitude1, $longitude2, $latitude2, $unit=2, $decimal=2)
{
$EARTH_RADIUS = 6370.996; // 地球半径系数
$PI = 3.1415926;
$radLat1 = $latitude1 * $PI / 180.0;
$radLat2 = $latitude2 * $PI / 180.0;
$radLng1 = $longitude1 * $PI / 180.0;
$radLng2 = $longitude2 * $PI /180.0;
$a = $radLat1 - $radLat2;
$b = $radLng1 - $radLng2;
$distance = 2 * asin(sqrt(pow(sin($a / 2), 2) + cos($radLat1) * cos($radLat2) * pow(sin($b / 2), 2)));
$distance = $distance * $EARTH_RADIUS * 1000;
if( $unit==2 ) $distance = $distance / 1000;
return round($distance, $decimal);
}
/**
* 获取经纬度范围值
*
* @param $myLng
* @param $myLat
* @param $distance
* @return array
*/
private function getLngLatRange($myLng, $myLat, $distance)
{
$pi = pi();
# 公里
$distance = $distance / 1000;
# 计算纬度区间
$latRange = 180 / $pi * $distance / 6372.797;
# 计算进度区间
$lngRang = $latRange / cos($myLat * $pi / 180);
$maxLng = $myLng + $lngRang; # 最大经度
$minLng = $myLng - $lngRang; # 最小经度
$maxLat = $myLat + $latRange; # 最大纬度
$minLat = $myLat - $latRange; # 最小纬度
return ['maxLng' => $maxLng, 'minLng' => $minLng, 'maxLat' => $maxLat, 'minLat' => $minLat];
}
/**
* 获取系统信息
*
* @param $id
* @return array
* @throws \think\db\exception\DataNotFoundException
* @throws \think\db\exception\ModelNotFoundException
* @throws \think\exception\DbException
*/
public function getSystemInfo($id)
{
# 客户
$field = ['obtain_time', 'owner_user_id', 'create_user_id', 'deal_status', 'update_time', 'create_time', 'last_time', 'last_record'];
$customer = Db::name('crm_customer')->field($field)->where('customer_id', $id)->find();
# 创建人
$createUserName = Db::name('admin_user')->where('id', $customer['create_user_id'])->value('realname');
# 负责人
$ownerUserName = Db::name('admin_user')->where('id', $customer['owner_user_id'])->value('realname');
return [
'obtain_time' => !empty($customer['obtain_time']) ? date('Y-m-d H:i:s', $customer['obtain_time']) : '',
'last_record' => !empty($customer['last_record']) ? $customer['last_record'] : '',
'create_user_id' => $createUserName,
'owner_user_id' => $ownerUserName,
'create_time' => date('Y-m-d H:i:s', $customer['create_time']),
'update_time' => date('Y-m-d H:i:s', $customer['update_time']),
'last_time' => !empty($customer['last_time']) ? date('Y-m-d H:i:s', $customer['last_time']) : '',
'deal_status' => $customer['deal_status']
];
}
/**
* 判断联系人详情权限 todo 商机模块也在用，以后抽成一个公共的方法
*
* @param $contactsId
* @return bool
*/
private function getContactsAuth($contactsId)
{
$ownerUserId = db('crm_contacts')->where('contacts_id', $contactsId)->value('owner_user_id');
$authUserIds = (new \app\admin\model\User())->getUserByPer('crm', 'contacts', 'read');
return in_array($ownerUserId, $authUserIds);
}
}
