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# 萝卜丝客服SDK
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萝卜丝(bytedesk) flutter 客服SDK
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## 部分功能
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- SDK源码100%开源
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- 支持安卓、iOS、Web
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- 机器人对话
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- 技能组客服
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- 一对一客服
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- 支持发送电商商品信息
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- 支持发送附言消息
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- 对接APP用户信息(昵称/头像)
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- 获取当前客服在线状态
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- 获取历史会话
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- 消息提示音/振动设置
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- 消息送达/已读
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- 消息撤回
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- 输入状态(对方正在输入)
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- 发送/播放视频
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- 查询未读消息数
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<!-- - 提交工单 -->
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<!-- - 意见反馈 -->
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## 集成步骤
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### 第一步
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- pubspec.yaml添加：bytedesk_kefu: ^最近版本号
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<!-- - 最新版本：[](https://pub.dev/packages/bytedesk_kefu) -->
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- [](https://pub.dev/packages/bytedesk_kefu) | [](https://pub.dev/packages/bytedesk_kefu/score) | [](https://pub.dev/packages/bytedesk_kefu/score) | [](https://pub.dev/packages/bytedesk_kefu/score)
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- [注册账号](https://www.bytedesk.com/admin/#/)
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- 复制SDK中assets文件夹到自己项目中，并配置pubspec.yaml文件
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```dart
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# 添加下面3条
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assets:
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- assets/audio/
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- assets/images/chat/
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- assets/images/feedback/
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```
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### 第二步：初始化
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- 获取appkey，登录后台->客服管理->渠道管理->添加应用->appkey
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- 获取subDomain，也即企业号：登录后台->客服管理->客服账号->企业号
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- BytedeskKefu.init(appKey, subDomain);
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### 第三步：联系客服
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- 获取技能组workGroupWid：登录后台->客服管理->技能组->唯一wid
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- BytedeskKefu.startWorkGroupChat(context, workGroupWid, "技能组客服wid");
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### 集成完毕
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| image1 | image2 | image3 |
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| :----------: | :----------: | :----------: |
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| <img src="./home.jpeg" width="250"> | <img src="./robot1.jpeg" width="250"> | <img src="./robot2.jpeg" width="250"> |
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| <img src="./chat.png" width="250"> | <img src="./shop.png" width="250"> |<img src="./postscript.png" width="250"> |
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| <img src="./status.jpeg" width="250"> |<img src="./userinfo.jpeg" width="250"> |<img src="./notice.jpeg" width="250"> |
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### 自定义界面
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- 项目中创建文件夹: vendors
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<!-- - 去[下载](https://pub.dev/packages/bytedesk_kefu/versions)最新源码, 放在 vendors 文件夹中 -->
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- 将 bytedesk_kefu 文件夹放在 vendors 文件夹中
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- pubspect.yaml中填写引用本地源码
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```dart
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bytedesk_kefu:
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path: ./vendors/bytedesk_kefu
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```
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## 公众号
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<img src="./luobosi_mp.png?raw=true" width="250">
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### 其他
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- [官网](https://www.bytedesk.com/)
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- [下载 ApkDemo](https://bytedesk.oss-cn-shenzhen.aliyuncs.com/apk/bytedesk-android-sdk-demo.apk)
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- 技术支持QQ 3群: 825257535
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- [Flutter SDK](https://github.com/bytedesk/bytedesk-flutter)
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- [UniApp SDK](https://github.com/bytedesk/bytedesk-uniapp)
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- [iOS SDK](https://github.com/bytedesk/bytedesk-ios)
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- [Android SDK](https://github.com/bytedesk/bytedesk-android)
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- [Web端接口](https://github.com/bytedesk/bytedesk-web)
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- [微信公众号/小程序接口](https://github.com/bytedesk/bytedesk-wechat)
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- [服务器端接口](https://github.com/bytedesk/bytedesk-server)
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- [机器人](https://github.com/bytedesk/bytedesk-chatbot) |
