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<?php
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/**
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* 使用定时器将符合条件的用户回收到公海池
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*
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* @author fanqi
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* @since 2021-03-31
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*/
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namespace app\common\command;
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use think\Config;
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use think\console\Command;
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use think\console\Input;
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use think\console\input\Argument;
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use think\console\input\Option;
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use think\console\Output;
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use think\Db;
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use think\response\Json;
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use Workerman\Lib\Timer;
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use Workerman\Worker;
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class PoolCommand extends Command
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{
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protected $timer;
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protected $interval = 10;
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protected function configure()
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{
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$this->setName('pool')
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->addArgument('status', Argument::REQUIRED, 'start/stop/reload/status/connections')
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->addOption('d', null, Option::VALUE_NONE, 'daemon（守护进程）方式启动')
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->setDescription('公海回收定时器');
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// 读取数据库配置文件
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$filename = ROOT_PATH . 'config' . DS . 'database.php';
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// 重新加载数据库配置文件
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Config::load($filename, 'database');
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}
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/**
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* 初始化
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*
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* @param Input $input
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* @param Output $output
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*/
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protected function init(Input $input, Output $output)
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{
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global $argv;
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$argv[1] = $input->getArgument('status') ?: 'start';
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if ($input->hasOption('d')) {
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$argv[2] = '-d';
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} else {
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unset($argv[2]);
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}
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}
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/**
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* 停止定时器
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*/
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public function stop()
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{
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Timer::del($this->timer);
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}
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/**
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* 启动定时器
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*/
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public function start()
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{
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$this->timer = Timer::add($this->interval, function () {
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# 只在凌晨12点至6点间执行
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if ((int)date('H') >= 0 && (int)date('H') < 6) {
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# 公海规则
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$ruleList = db('crm_customer_pool_rule')->alias('rule')->field('rule.*')
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->join('__CRM_CUSTOMER_POOL__ pool', 'pool.pool_id = rule.pool_id', 'LEFT')->where('pool.status', 1)->select();
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if (!empty($ruleList)) {
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# 符合公海条件的客户IDS
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$customerIds = $this->getQueryCondition($ruleList);
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# 整理客户公海关联数据
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$poolRelationData = $this->getCustomerPoolRelationData($customerIds);
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# 整理修改客户数据的条件（进入公海时间，前负责人...）
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$customerWhere = $this->getCustomerQueryCondition($customerIds);
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Db::startTrans();
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try {
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# 将客户退回公海
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if (!empty($poolRelationData)) Db::name('crm_customer_pool_relation')->insertAll($poolRelationData);
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# 修改客户数据
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if (!empty($customerWhere)) {
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Db::name('crm_customer')->whereIn('customer_id', $customerWhere)->exp('before_owner_user_id', 'owner_user_id')->update([
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'ro_user_id' => '',
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'rw_user_id' => '',
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'owner_user_id' => 0,
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'into_pool_time' => time()
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]);
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}
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$this->updateInfo($ruleList, $customerWhere);
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# 删除联系人的负责人
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Db::name('crm_contacts')->whereIn('customer_id', $customerWhere)->update(['owner_user_id' => '']);
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Db::commit();
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} catch (\Exception $e) {
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Db::rollback();
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}
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}
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}
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});
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}
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/**
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* 自动入公海操作记录
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* @param $ruleList
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* @param $customerWhere
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*
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* @author alvin guogaobo
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* @version 1.0 版本号
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* @since 2021/6/3 0003 10:38
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*/
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private function updateInfo($ruleList, $customerWhere)
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{
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foreach ($ruleList as $k => $v) {
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$levels = json_decode($v['level'], true);
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foreach ($levels as $k1 => $v1) {
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if (!empty($v1['limit_day'])) {
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$time = $v1['limit_day'];
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} else {
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$time = $this->getMinDay($levels);
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}
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}
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foreach ($customerWhere as $val) {
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if ($v['type'] == 1) updateActionLog(0, 'crm_customer', $val, '', '', '超过' . $time . '天无新建跟进记录自动进入公海');
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if ($v['type'] == 2) updateActionLog(0, 'crm_customer', $val, '', '', '超过' . $time . '天无新建商机自动进入公海');
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if ($v['type'] == 3) updateActionLog(0, 'crm_customer', $val, '', '', '超过' . $time . '天未成交自动进入公海');
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}
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}
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}
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protected function execute(Input $input, Output $output)
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{
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# 动态修改运行时参数
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set_time_limit(0);
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ini_set('memory_limit', '512M');
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$this->init($input, $output);
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# 创建定时器任务
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$task = new Worker();
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$task->name = 'pool';
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$task->count = 1;
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$task->onWorkerStart = [$this, 'start'];
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$task->runAll();
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}
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/**
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* 整理修改客户数据的条件
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*
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* @param array $customerIds 客户ID
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* @return array
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* @since 2021-04-01
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* @author fanqi
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*/
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private function getCustomerQueryCondition($customerIds)
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{
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$result = [];
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foreach ($customerIds as $k1 => $v1) {
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foreach ($v1 as $k2 => $v2) {
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$result[] = $v2;
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}
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}
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return array_unique($result);
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}
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/**
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* 客户公海关联数据
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*
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* @param array $customerIds 客户ID
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* @return array
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* @since 2021-04-01
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* @author fanqi
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*/
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private function getCustomerPoolRelationData($customerIds)
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{
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$result = [];
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# 用于排重
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$repeat = [];
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foreach ($customerIds as $k1 => $v1) {
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$customerArray = array_unique($v1);
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foreach ($customerArray as $k2 => $v2) {
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if (!empty($repeat[$k1][$v2])) continue;
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$result[] = [
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'pool_id' => $k1,
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'customer_id' => $v2
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];
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$repeat[$k1][$v2] = $v2;
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}
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}
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return $result;
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}
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/**
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* 获取符合公海条件的客户
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*
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* @param array $rules 公海规则数据
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* @return array
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* @since 2021-04-01
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* @author fanqi
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*/
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private function getQueryCondition($rules)
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{
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$result = [];
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foreach ($rules as $k => $v) {
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if (!isset($result[$v['pool_id']])) $result[$v['pool_id']] = [];
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if ($v['type'] == 1) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getFollowUpQueryResult($v['level_conf'], $v['level'], $v['deal_handle'], $v['business_handle'], $v['customer_type']));
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if ($v['type'] == 2) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getBusinessQueryResult($v['level_conf'], $v['level'], $v['deal_handle'], $v['customer_type']));
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if ($v['type'] == 3) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getDealQueryResult($v['level_conf'], $v['level'], $v['business_handle'], $v['customer_type']));
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}
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return $result;
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}
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/**
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* N天内无新建跟进记录的客户
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*
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* @param int $type 类型：1 所有用户，不分级别，2 根据用户级别区分
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* @param Json $levels 级别数据
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* @param int $dealStatus 是否排除成交用户：1 排除，0 不排除
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* @param int $businessStatus 是否排除有商机用户：1 排除，0 不排除
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* @return array
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* @since 2021-04-01
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* @author fanqi
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*/
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private function getFollowUpQueryResult($type, $levels, $dealStatus, $businessStatus, $customerType)
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{
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# 转换格式
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$levels = json_decode($levels, true);
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# 默认条件
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$where = "`customer`.`owner_user_id` > 0";
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# 所有用户，不区分级别
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if ($type == 1) {
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foreach ($levels as $k1 => $v1) {
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if (!empty($v1['limit_day'])) {
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$time = time() - 24 * 60 * 60 * $v1['limit_day'];
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$where .= " AND ((`customer`.`last_time` < " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`obtain_time` < " . $time . " AND ISNULL(`customer`.`last_time`)))";
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}
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}
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}
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# 根据用户级别设置条件
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if ($type == 2) {
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foreach ($levels as $k1 => $v1) {
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if (!empty($v1['level']) && !empty($v1['limit_day'])) {
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$time = (time() - 24 * 60 * 60 * $v1['limit_day']);
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if ($k1 == 0) {
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$where .= " AND ( ((`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`last_time` < " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND ISNULL(`customer`.`last_time`)))";
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} else {
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$where .= " OR ((`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`last_time` < " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND ISNULL(`customer`.`last_time`)))";
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}
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}
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}
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# 获取最小天数，对于没有设置级别的客户数据使用
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$minLimit = $this->getMinDay($levels);
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$minTime = (time() - 24 * 60 * 60 * $minLimit);
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$where .= " OR ((!`customer`.`level` AND `customer`.`last_time` < " . $minTime . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` < " . $minTime . " AND ISNULL(`customer`.`last_time`))) )";
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}
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# 选择不进入公海的客户（已成交客户）
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if (!empty($dealStatus)) $where .= " AND (`customer`.`deal_status` <> '已成交' OR ISNULL(`customer`.`deal_status`))";
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# 选择不进入公海的客户（有商机客户)
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if (!empty($businessStatus)) $where .= " AND ISNULL(`business`.`customer_id`)";
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# 锁定的客户不提醒
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$where .= " AND `customer`.`is_lock` = 0";
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# 过滤客户类型
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if (!empty($customerType)) {
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$where .= "And `customer`.`customer_type` in " . $customerType;
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}
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# 查询符合条件的客户
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return db('crm_customer')
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->alias('customer')->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
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->where($where)->column('customer.customer_id');
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}
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/**
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* N天内无新建商机的客户
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*
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* @param int $type 类型：1 所有用户，不分级别，2 根据用户级别区分
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* @param Json $levels 级别数据
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* @param int $dealStatus 是否排除成交用户：1 排除，0 不排除
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* @return array|false|string
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* @since 2021-04-01
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* @author fanqi
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*/
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private function getBusinessQueryResult($type, $levels, $dealStatus, $customerType)
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{
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# 转换格式
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$levels = json_decode($levels, true);
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# 默认条件
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$where = "`customer`.`owner_user_id` > 0";
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# 所有用户，不区分级别
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if ($type == 1) {
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foreach ($levels as $k1 => $v1) {
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if (!empty($v1['limit_day'])) {
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$time = time() - 24 * 60 * 60 * $v1['limit_day'];
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$where .= " AND ( (ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $time . ") OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `business`.`create_time`) OR (`business`.`create_time` < " . $time . " AND `business`.`create_time` > `customer`.`obtain_time`) )";
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}
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}
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}
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# 根据用户级别设置条件
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if ($type == 2) {
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foreach ($levels as $k1 => $v1) {
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if (!empty($v1['level']) && !empty($v1['limit_day'])) {
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$time = time() - 24 * 60 * 60 * $v1['limit_day'];
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if ($k1 == 0) {
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$where .= " AND ( ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `business`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`business`.`create_time` < " . $time . " AND `business`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
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} else {
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$where .= " OR ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `business`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`business`.`create_time` < " . $time . " AND `business`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
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}
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}
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}
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# 获取最小天数，对于没有设置级别的客户数据使用
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$minLimit = $this->getMinDay($levels);
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$minTime = (time() - 24 * 60 * 60 * $minLimit);
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$where .= " OR ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $minTime . " AND !`customer`.`level`) OR (`customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `business`.`create_time` AND !`customer`.`level`) OR (`business`.`create_time` < " . $minTime . " AND `business`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
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}
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# 选择不进入公海的客户（已成交客户）
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if (!empty($dealStatus)) $where .= " AND (`customer`.`deal_status` <> '已成交' OR ISNULL(`customer`.`deal_status`))";
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# 锁定的客户不提醒
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$where .= " AND `customer`.`is_lock` = 0";
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# 过滤客户类型
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if (!empty($customerType)) {
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$where .= "And `customer`.`customer_type` in " . $customerType;
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}
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# 查询匹配条件的客户
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return db('crm_customer')->alias('customer')
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->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
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->where($where)->column('customer.customer_id');
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}
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/**
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* N天内没有成交的客户
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*
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* @param int $type 类型：1 所有用户，不分级别，2 根据用户级别区分
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* @param Json $levels 级别数据
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* @param int $businessStatus 是否排除有商机用户：1 排除，0 不排除
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* @return array|false|string
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* @since 2021-04-01
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* @author fanqi
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*/
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private function getDealQueryResult($type, $levels, $businessStatus, $customerType)
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{
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# 转换格式
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$levels = json_decode($levels, true);
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# 默认条件
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$where = "`customer`.`owner_user_id` > 0";
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# 所有用户，不区分级别
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if ($type == 1) {
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foreach ($levels as $k1 => $v1) {
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if (!empty($v1['limit_day'])) {
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$time = time() - 24 * 60 * 60 * $v1['limit_day'];
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$where .= " AND ( (ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $time . ") OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `contract`.`create_time`) OR (`contract`.`create_time` < " . $time . " AND `contract`.`create_time` > `customer`.`obtain_time`) )";
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}
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}
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}
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# 根据用户级别设置条件
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|
if ($type == 2) {
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foreach ($levels as $k1 => $v1) {
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if (!empty($v1['level']) && !empty($v1['limit_day'])) {
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$time = time() - 24 * 60 * 60 * $v1['limit_day'];
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if ($k1 == 0) {
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$where .= " AND ( ((ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `contract`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`contract`.`create_time` < " . $time . " AND `contract`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
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|
} else {
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$where .= " OR ((ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `contract`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`contract`.`create_time` < " . $time . " AND `contract`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
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|
|
}
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|
|
}
|
|
|
}
|
|
|
|
|
|
# 获取最小天数，对于没有设置级别的客户数据使用
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|
|
$minLimit = $this->getMinDay($levels);
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|
|
$minTime = (time() - 24 * 60 * 60 * $minLimit);
|
|
|
|
|
|
$where .= " OR ((ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $minTime . " AND !`customer`.`level`) OR (`customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `contract`.`create_time` AND !`customer`.`level`) OR (`contract`.`create_time` < " . $minTime . " AND `contract`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
|
|
|
}
|
|
|
|
|
|
# 选择不进入公海的客户（有商机客户）
|
|
|
if (!empty($businessStatus)) $where .= " AND ISNULL(`business`.`customer_id`)";
|
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|
|
|
|
# 锁定的客户不提醒
|
|
|
$where .= " AND `customer`.`is_lock` = 0";
|
|
|
|
|
|
# 过滤客户类型
|
|
|
if (!empty($customerType)) {
|
|
|
$where .= "And `customer`.`customer_type` in " . $customerType;
|
|
|
}
|
|
|
# 查询符合条件的客户
|
|
|
return db('crm_customer')->alias('customer')
|
|
|
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
|
|
|
->join('__CRM_CONTRACT__ contract', 'contract.customer_id = customer.customer_id', 'LEFT')
|
|
|
->where($where)->column('customer.customer_id');
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 获取公海规则最小数字（最快进入公海天数）
|
|
|
*
|
|
|
* @param $data
|
|
|
* @return int
|
|
|
* @since 2021-04-19
|
|
|
* @author fanqi
|
|
|
*/
|
|
|
private function getMinDay($data)
|
|
|
{
|
|
|
$number = 1;
|
|
|
|
|
|
foreach ($data as $k1 => $v1) {
|
|
|
if (empty($number) || $v1['limit_day'] < $number) $number = $v1['limit_day'];
|
|
|
}
|
|
|
|
|
|
return $number;
|
|
|
}
|
|
|
} |
