|
|
<?php
|
|
|
// +----------------------------------------------------------------------
|
|
|
// | Description: 商业智能-客户分析
|
|
|
// +----------------------------------------------------------------------
|
|
|
// | Author: Michael_xu | gengxiaoxu@5kcrm.com
|
|
|
// +----------------------------------------------------------------------
|
|
|
|
|
|
namespace app\bi\controller;
|
|
|
|
|
|
use app\admin\controller\ApiCommon;
|
|
|
use app\bi\logic\BiCustomerLogic;
|
|
|
use app\bi\model\Customer as CustomerModel;
|
|
|
use app\admin\model\User as UserModel;
|
|
|
use app\bi\traits\SortTrait;
|
|
|
use think\Hook;
|
|
|
use think\Request;
|
|
|
use think\Db;
|
|
|
use app\bi\logic\ExcelLogic;
|
|
|
|
|
|
class Customer extends ApiCommon
|
|
|
{
|
|
|
use SortTrait;
|
|
|
|
|
|
/**
|
|
|
* 用于判断权限
|
|
|
* @permission 无限制
|
|
|
* @allow 登录用户可访问
|
|
|
* @other 其他根据系统设置
|
|
|
**/
|
|
|
public function _initialize()
|
|
|
{
|
|
|
$action = [
|
|
|
'permission' => [''],
|
|
|
'allow' => [
|
|
|
'statistics',
|
|
|
'total',
|
|
|
'recordtimes',
|
|
|
'recordlist',
|
|
|
'recordmode',
|
|
|
'conversion',
|
|
|
'conversioninfo',
|
|
|
'pool',
|
|
|
'poollist',
|
|
|
'usercycle',
|
|
|
'usercyclelist',
|
|
|
'productcycle',
|
|
|
'addresscycle',
|
|
|
'addressanalyse',
|
|
|
'portrait',
|
|
|
'customersatisfaction',
|
|
|
'productsatisfaction',
|
|
|
'excelexport'
|
|
|
]
|
|
|
];
|
|
|
Hook::listen('check_auth', $action);
|
|
|
$request = Request::instance();
|
|
|
$a = strtolower($request->action());
|
|
|
if (!in_array($a, $action['permission'])) {
|
|
|
parent::_initialize();
|
|
|
}
|
|
|
// if (!checkPerByAction('bi', 'customer', 'read')) {
|
|
|
// header('Content-Type:application/json; charset=utf-8');
|
|
|
// exit(json_encode(['code' => 102, 'error' => '无权操作']));
|
|
|
// }
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 员工客户分析
|
|
|
* @param
|
|
|
* @return
|
|
|
* @author Michael_xu
|
|
|
*/
|
|
|
public function statistics($param='')
|
|
|
{
|
|
|
$customerModel = new \app\crm\model\Customer();
|
|
|
if($param['excel_type']!=1){
|
|
|
$param = $this->param;
|
|
|
}
|
|
|
|
|
|
# 排序参数
|
|
|
$sortField = !empty($param['sort_field']) ? $param['sort_field'] : '';
|
|
|
$sortValue = !empty($param['sort_value']) ? $param['sort_value'] : '';
|
|
|
unset($param['sort_field']);
|
|
|
unset($param['sort_value']);
|
|
|
|
|
|
if ($param['type']) {
|
|
|
$timeArr = getTimeByType($param['type']);
|
|
|
$param['start_time'] = $timeArr[0];
|
|
|
$param['end_time'] = $timeArr[1];
|
|
|
} else {
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
}
|
|
|
|
|
|
$data = $customerModel->getStatistics($param);
|
|
|
|
|
|
# 排序
|
|
|
if (!empty($data['list'])) $data['list'] = $this->sortCommon($data['list'], $sortField, $sortValue);
|
|
|
//导出使用
|
|
|
if (!empty($param['excel_type'])) return $data;
|
|
|
return resultArray(['data' => $data]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 员工客户总量分析
|
|
|
* @param
|
|
|
* @return
|
|
|
* @author zhi
|
|
|
*/
|
|
|
public function total()
|
|
|
{
|
|
|
$customerModel = new \app\crm\model\Customer();
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
$param = $this->param;
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereArr = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereArr['userIds'];
|
|
|
|
|
|
# 处理无员工的情况
|
|
|
if (empty($userIds)) return resultArray(['data' => []]);
|
|
|
|
|
|
if (empty($param['type']) && empty($param['start_time'])) {
|
|
|
$param['type'] = 'month';
|
|
|
}
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
$where = [
|
|
|
'create_user_id' => implode(',', $userIds),
|
|
|
'deal_status' => '已成交'
|
|
|
];
|
|
|
$sql = [];
|
|
|
|
|
|
foreach ($time['list'] as $val) {
|
|
|
$whereArr = $where;
|
|
|
$whereArr['type'] = $val['type'];
|
|
|
$whereArr['start_time'] = $val['start_time'];
|
|
|
$whereArr['end_time'] = $val['end_time'];
|
|
|
$sql[] = $customerModel->getAddDealSql($whereArr);
|
|
|
}
|
|
|
|
|
|
$sql = implode(' UNION ALL ', $sql);
|
|
|
|
|
|
$list = queryCache($sql);
|
|
|
return resultArray(['data' => $list]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 员工客户跟进次数分析
|
|
|
*
|
|
|
* @return \think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function recordTimes()
|
|
|
{
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
$param = $this->param;
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereArr = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereArr['userIds'];
|
|
|
if (empty($userIds)) return resultArray(['data' => []]);
|
|
|
|
|
|
if (empty($param['type']) && empty($param['start_time'])) {
|
|
|
$param['type'] = 'month';
|
|
|
}
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
|
|
|
$recordWhere['type'] = 1;
|
|
|
$recordWhere['activity_type'] = 2;
|
|
|
$recordWhere['create_user_id'] = ['in', $userIds];
|
|
|
$recordWhere['create_time'] = ['between', [$time['between'][0], $time['between'][1]]];
|
|
|
$sql = db('crm_activity')->
|
|
|
field([
|
|
|
"FROM_UNIXTIME(`create_time`, '".$time['time_format']."') AS `type`",
|
|
|
'COUNT(DISTINCT(`activity_type_id`)) AS `customerCount`',
|
|
|
'COUNT(*) AS `dataCount`'
|
|
|
])
|
|
|
->where($recordWhere)
|
|
|
->group('type')
|
|
|
->select();
|
|
|
$res = array_column((array)$sql, null, 'type');
|
|
|
|
|
|
foreach ($time['list'] as &$val) {
|
|
|
$val['customerCount'] = (int)$res[$val['type']]['customerCount'];
|
|
|
$val['dataCount'] = (int)$res[$val['type']]['dataCount'];
|
|
|
}
|
|
|
return resultArray(['data' => $time['list']]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 员工客户跟进次数分析 具体员工列表
|
|
|
*
|
|
|
* @param string $param
|
|
|
* @return array|\think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function recordList($param='')
|
|
|
{
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
if($param['excel_type']!=1){
|
|
|
$param = $this->param;
|
|
|
}
|
|
|
|
|
|
# 排序参数
|
|
|
$sortField = !empty($param['sort_field']) ? $param['sort_field'] : '';
|
|
|
$sortValue = !empty($param['sort_value']) ? $param['sort_value'] : '';
|
|
|
unset($param['sort_field']);
|
|
|
unset($param['sort_value']);
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereArr = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereArr['userIds'];
|
|
|
if (empty($userIds)) return resultArray(['data' => []]);
|
|
|
|
|
|
# 员工列表
|
|
|
$userData = [];
|
|
|
$userList = db('admin_user')->field(['id', 'realname'])->whereIn('id', $userIds)->select();
|
|
|
foreach ($userList AS $key => $value) {
|
|
|
$userData[$value['id']] = $value['realname'];
|
|
|
}
|
|
|
|
|
|
# 跟进记录列表
|
|
|
$recordData = [];
|
|
|
$recordWhere['type'] = 1;
|
|
|
$recordWhere['activity_type'] = 2;
|
|
|
$recordWhere['create_user_id'] = ['in', $userIds];
|
|
|
$recordWhere['create_time'] = ['between', [$whereArr['between_time'][0], $whereArr['between_time'][1]]];
|
|
|
$recordList = db('crm_activity')->field(['count(*) as count', 'create_user_id', 'activity_type_id'])->where($recordWhere)
|
|
|
->group('create_user_id, activity_type_id')->select();
|
|
|
|
|
|
# 跟进列表
|
|
|
foreach ($recordList AS $key => $value) {
|
|
|
if (empty($recordData[$value['create_user_id']]['realname'])) {
|
|
|
$recordData[$value['create_user_id']]['realname'] = $userData[$value['create_user_id']];
|
|
|
$recordData[$value['create_user_id']]['record_num'] = $value['count'];
|
|
|
$recordData[$value['create_user_id']]['customer_num'] = 1;
|
|
|
} else {
|
|
|
$recordData[$value['create_user_id']]['record_num'] = $recordData[$value['create_user_id']]['record_num'] + $value['count'];
|
|
|
$recordData[$value['create_user_id']]['customer_num'] = $recordData[$value['create_user_id']]['customer_num'] + 1;
|
|
|
}
|
|
|
|
|
|
if (!empty($userData[$value['create_user_id']])) unset($userData[(int)$value['create_user_id']]);
|
|
|
}
|
|
|
|
|
|
# 跟进客户总数
|
|
|
$customerCount = db('crm_activity')->where($recordWhere)->group('activity_type_id')->count();
|
|
|
|
|
|
# 没有跟进的员工设置默认值
|
|
|
foreach ($userData AS $key => $value) {
|
|
|
$recordData[$key]['realname'] = $value;
|
|
|
$recordData[$key]['record_num'] = 0;
|
|
|
$recordData[$key]['customer_num'] = 0;
|
|
|
}
|
|
|
|
|
|
$result = ['list' => array_values($recordData), 'total' => ['realname' => '总计', 'customer_num' => $customerCount]];
|
|
|
|
|
|
# 排序
|
|
|
if (!empty($result['list'])) $result['list'] = $this->sortCommon($result['list'], $sortField, $sortValue);
|
|
|
//导出使用
|
|
|
if (!empty($param['excel_type'])) return $recordData;
|
|
|
return resultArray(['data' => $result]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 员工跟进方式分析
|
|
|
*
|
|
|
* @param string $param
|
|
|
* @return mixed|\think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function recordMode($param='')
|
|
|
{
|
|
|
$biCustomerModel = new \app\bi\model\Customer();
|
|
|
if($param['excel_type']!=1){
|
|
|
$param = $this->param;
|
|
|
}
|
|
|
$userId = $this->userInfo['id'];
|
|
|
|
|
|
# 处理无部门无员工的情况
|
|
|
$groupType = !empty($param['group_type']) ? $param['group_type'] : 1; # 组类型：1部门；2员工
|
|
|
if (empty($param['user_id']) && empty($param['structure_id'])) {
|
|
|
if ($groupType == 1) $param['structure_id'] = Db::name('admin_user')->where('id', $userId)->value('structure_id');
|
|
|
if ($groupType == 2) $param['user_id'] = $userId;
|
|
|
}
|
|
|
unset($param['group_type']);
|
|
|
|
|
|
# 判断部门下是否有员工
|
|
|
if (!empty($param['structure_id'])) {
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$userIds = $userModel->getSubUserByStr($param['structure_id'], 2);
|
|
|
if (empty($userIds)) return resultArray(['data' => []]);
|
|
|
}
|
|
|
|
|
|
# 排序参数
|
|
|
$sortField = !empty($param['sort_field']) ? $param['sort_field'] : '';
|
|
|
$sortValue = !empty($param['sort_value']) ? $param['sort_value'] : '';
|
|
|
unset($param['sort_field']);
|
|
|
unset($param['sort_value']);
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
|
|
|
$whereArr = $biCustomerModel->getParamByWhere($param, 'record');
|
|
|
|
|
|
//跟进类型
|
|
|
$record_type = db('crm_config')->where(['name' => 'record_type'])->find();
|
|
|
if ($record_type) {
|
|
|
$record_categorys = json_decode($record_type['value']);
|
|
|
} else {
|
|
|
$record_categorys = array('打电话', '发邮件', '发短信', '见面拜访', '活动');
|
|
|
}
|
|
|
|
|
|
$sql = db('crm_activity')
|
|
|
->field([
|
|
|
'category',
|
|
|
'COUNT(*)' => 'count'
|
|
|
])
|
|
|
->where([
|
|
|
'create_time' => $whereArr['create_time'],
|
|
|
'create_user_id' => $whereArr['create_user_id'],
|
|
|
'type' => 1,
|
|
|
'activity_type' => 2
|
|
|
])
|
|
|
->group('category')
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
|
|
|
$list = queryCache($sql);
|
|
|
$list = array_column($list, null, 'category');
|
|
|
$sum = array_sum(array_column($list, 'count'));
|
|
|
|
|
|
$res = [];
|
|
|
$recordCount = 0; # 跟进类型总数
|
|
|
foreach ($record_categorys as $val) {
|
|
|
$item['category'] = $val;
|
|
|
if ($sum) {
|
|
|
$item['recordNum'] = (int)$list[$val]['count'];
|
|
|
$item['proportion'] = round(($item['recordNum'] / $sum * 100), 4);
|
|
|
} else {
|
|
|
$item['recordNum'] = $item['proportion'] = 0;
|
|
|
}
|
|
|
$res[] = $item;
|
|
|
|
|
|
$recordCount += $item['recordNum'];
|
|
|
}
|
|
|
|
|
|
$result = [
|
|
|
'list' => $res,
|
|
|
'total' => [
|
|
|
'category' => '合计',
|
|
|
'recordNum' => $recordCount,
|
|
|
'proportion' => !empty($recordCount) ? 100 : 0
|
|
|
]
|
|
|
];
|
|
|
|
|
|
# 排序
|
|
|
if (!empty($result['list'])) $result['list'] = $this->sortCommon($result['list'], $sortField, $sortValue);
|
|
|
//导出使用
|
|
|
if (!empty($param['excel_type'])) return $result['list'];
|
|
|
return resultArray(['data' => $result]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 客户转化率分析
|
|
|
*
|
|
|
* @param
|
|
|
* @return
|
|
|
* @author zhi
|
|
|
*/
|
|
|
public function conversion()
|
|
|
{
|
|
|
$customerModel = new \app\crm\model\Customer();
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
$param = $this->param;
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereArr = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
if (empty($whereArr['userIds'])) resultArray(['data' => []]);
|
|
|
$userIds = $whereArr['userIds'];
|
|
|
$user_ids = implode(',',$userIds);
|
|
|
|
|
|
if (empty($param['type']) && empty($param['start_time'])) {
|
|
|
$param['type'] = 'month';
|
|
|
}
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
$sql = [];
|
|
|
foreach ($time['list'] as $val) {
|
|
|
$sql[] = $customerModel->getAddDealSql([
|
|
|
'create_user_id' => $user_ids ? $user_ids : '9999999999',
|
|
|
'type' => $val['type'],
|
|
|
'start_time' => $val['start_time'],
|
|
|
'end_time' => $val['end_time'],
|
|
|
'deal_status' => '已成交',
|
|
|
]);
|
|
|
}
|
|
|
$sql = implode(' UNION ALL ', $sql);
|
|
|
$list = queryCache($sql);
|
|
|
foreach ($list as &$val) {
|
|
|
$val['proportion'] = $val['customer_num'] ? number_format($val['deal_customer_num'] / $val['customer_num'] * 100, 2) : 0;
|
|
|
}
|
|
|
return resultArray(['data' => $list]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 客户转化率分析具体数据
|
|
|
*
|
|
|
* @return \think\response\Json
|
|
|
* @throws \think\Exception
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function conversionInfo()
|
|
|
{
|
|
|
$customerModel = new \app\bi\model\Customer();
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$param = $this->param;
|
|
|
$userIds = [];
|
|
|
$userId = $this->userInfo['id'];
|
|
|
|
|
|
# 处理无部门无员工的情况
|
|
|
$groupType = !empty($param['group_type']) ? $param['group_type'] : 1; # 组类型：1部门；2员工
|
|
|
if (empty($param['user_id']) && empty($param['structure_id'])) {
|
|
|
if ($groupType == 1) $param['structure_id'] = Db::name('admin_user')->where('id', $userId)->value('structure_id');
|
|
|
if ($groupType == 2) $param['user_id'] = $userId;
|
|
|
}
|
|
|
unset($param['group_type']);
|
|
|
|
|
|
# 如果存在员工参数，则不再使用部门参数
|
|
|
if (!empty($param['user_id'])) {
|
|
|
$userIds = [$param['user_id']];
|
|
|
} elseif (!empty($param['structure_id'])) {
|
|
|
$userIds = $userModel->getSubUserByStr($param['structure_id'], 2);
|
|
|
}
|
|
|
if (empty($userIds)) return resultArray(['data' => []]);
|
|
|
|
|
|
# 排序参数
|
|
|
$sortField = !empty($param['sort_field']) ? $param['sort_field'] : '';
|
|
|
$sortValue = !empty($param['sort_value']) ? $param['sort_value'] : '';
|
|
|
unset($param['sort_field']);
|
|
|
unset($param['sort_value']);
|
|
|
|
|
|
# 日期条件
|
|
|
if (!empty($param['type'])) {
|
|
|
$param['start_time'] = strtotime($param['type'] . '-01 00:00:00');
|
|
|
$endMonth = strtotime(date('Y-m-d', $param['start_time']) . " +1 month -1 day");
|
|
|
$param['end_time'] = strtotime(date('Y-m-d 23:59:59', $endMonth));
|
|
|
unset($param['type']);
|
|
|
}
|
|
|
|
|
|
$whereArr = $customerModel->getParamByWhere($param);
|
|
|
$whereArr['deal_status'] = '已成交';
|
|
|
|
|
|
$list = $customerModel->getWhereByList($whereArr, $sortField, $sortValue);
|
|
|
|
|
|
return resultArray(['data' => $list]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 公海客户分析
|
|
|
*
|
|
|
* @return \think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function pool()
|
|
|
{
|
|
|
$actionRecordModel = new \app\bi\model\ActionRecord();
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
$param = $this->param;
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereArr = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereArr['userIds'];
|
|
|
|
|
|
if (empty($param['type']) && empty($param['start_time'])) {
|
|
|
$param['type'] = 'month';
|
|
|
}
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
$sql = $actionRecordModel
|
|
|
->field([
|
|
|
"FROM_UNIXTIME(`create_time`, '{$time['time_format']}')" => 'type',
|
|
|
'SUM(CASE WHEN `content` = "将客户放入公海" THEN 1 ELSE 0 END)' => 'put_in',
|
|
|
'SUM(CASE WHEN `content` = "领取了客户" THEN 1 ELSE 0 END)' => 'receive'
|
|
|
])
|
|
|
->where([
|
|
|
'user_id' => ['IN', !empty($userIds) ? $userIds : '9999999999'],
|
|
|
'create_time' => ['BETWEEN', $time['between']],
|
|
|
'content' => ['IN', ['将客户放入公海', '领取了客户']]
|
|
|
])
|
|
|
->group('type')
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
$res = queryCache($sql);
|
|
|
$res = array_column($res, null, 'type');
|
|
|
|
|
|
foreach ($time['list'] as &$val) {
|
|
|
$val['put_in'] = (int)$res[$val['type']]['put_in'];
|
|
|
$val['receive'] = (int)$res[$val['type']]['receive'];
|
|
|
}
|
|
|
|
|
|
return resultArray(['data' => $time['list']]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 公海客户分析 具体列表
|
|
|
*
|
|
|
* @param string $param
|
|
|
* @return mixed|\think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function poolList($param='')
|
|
|
{
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$actionRecordModel = new \app\bi\model\ActionRecord();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
if($param['excel_type']!=1){
|
|
|
$param = $this->param;
|
|
|
}
|
|
|
|
|
|
# 排序参数
|
|
|
$sortField = !empty($param['sort_field']) ? $param['sort_field'] : '';
|
|
|
$sortValue = !empty($param['sort_value']) ? $param['sort_value'] : '';
|
|
|
unset($param['sort_field']);
|
|
|
unset($param['sort_value']);
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereArr = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereArr['userIds'];
|
|
|
$between_time = $whereArr['between_time'];
|
|
|
|
|
|
$sql = CustomerModel::field([
|
|
|
'COUNT(*)' => 'customer_num',
|
|
|
'owner_user_id'
|
|
|
])
|
|
|
->where([
|
|
|
'create_time' => ['BETWEEN', $between_time],
|
|
|
'owner_user_id' => ['IN', !empty($userIds) ? $userIds : '9999999999']
|
|
|
])
|
|
|
->group('owner_user_id')
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
$customer_num_list = queryCache($sql);
|
|
|
$customer_num_list = array_column($customer_num_list, null, 'owner_user_id');
|
|
|
|
|
|
$sql = $actionRecordModel
|
|
|
->field([
|
|
|
'user_id',
|
|
|
'SUM(CASE WHEN `content` = "将客户放入公海" THEN 1 ELSE 0 END)' => 'put_in',
|
|
|
'SUM(CASE WHEN `content` = "领取了客户" THEN 1 ELSE 0 END)' => 'receive'
|
|
|
])
|
|
|
->group('user_id')
|
|
|
->where([
|
|
|
'create_time' => ['BETWEEN', $between_time],
|
|
|
'user_id' => ['IN', $userIds],
|
|
|
'content' => ['IN', ['将客户放入公海', '领取了客户']],
|
|
|
'types' => 'crm_customer',
|
|
|
])
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
$action_record_list = queryCache($sql);
|
|
|
$action_record_list = array_column($action_record_list, null, 'user_id');
|
|
|
|
|
|
$res = [];
|
|
|
$receiveCount = 0; # 领取公海客户总数
|
|
|
$putInCount = 0; # 进入公海客户总数
|
|
|
foreach ($userIds as $val) {
|
|
|
$item['put_in'] = !empty($action_record_list[$val]['put_in']) ? (int)$action_record_list[$val]['put_in'] : 0;
|
|
|
$item['receive'] = !empty($action_record_list[$val]['receive']) ? (int)$action_record_list[$val]['receive'] : 0;
|
|
|
$item['customer_num'] = !empty($customer_num_list[$val]['customer_num']) ? (int)$customer_num_list[$val]['customer_num'] : 0;
|
|
|
$user_info = $userModel->getUserById($val);
|
|
|
$item['realname'] = $user_info['realname'];
|
|
|
$item['username'] = $user_info['structure_name'];
|
|
|
$res[] = $item;
|
|
|
|
|
|
$receiveCount += $item['receive'];
|
|
|
$putInCount += $item['put_in'];
|
|
|
}
|
|
|
|
|
|
$result = ['list' => $res, 'total' => ['realname' => '总计', 'receive' => $receiveCount, 'put_in' => $putInCount]];
|
|
|
|
|
|
# 排序
|
|
|
if (!empty($result['list'])) $result['list'] = $this->sortCommon($result['list'], $sortField, $sortValue);
|
|
|
//导出使用
|
|
|
if (!empty($param['excel_type'])) return $result['list'];
|
|
|
return resultArray(['data' => $result]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 员工客户成交周期
|
|
|
*
|
|
|
* @param string $param
|
|
|
* @return \think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function userCycle($param='')
|
|
|
{
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
if($param['excel_type']!=1){
|
|
|
$param = $this->param;
|
|
|
}
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereData = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereData['userIds'];
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
|
|
|
$prefix = config('database.prefix');
|
|
|
|
|
|
$sql = CustomerModel::alias('a')
|
|
|
->field([
|
|
|
"FROM_UNIXTIME(`a`.`create_time`, '{$time['time_format']}')" => 'type',
|
|
|
'COUNT(*)' => 'customer_num',
|
|
|
'SUM(
|
|
|
CASE WHEN ISNULL(`b`.`order_date`) THEN 0 ELSE (
|
|
|
UNIX_TIMESTAMP(`b`.`order_date`) - `a`.`create_time`
|
|
|
) / 86400 END
|
|
|
)' => 'cycle_sum'
|
|
|
])
|
|
|
->join(
|
|
|
"(
|
|
|
SELECT
|
|
|
`customer_id`, MIN(`order_date`) AS `order_date`
|
|
|
FROM
|
|
|
`{$prefix}crm_contract`
|
|
|
WHERE
|
|
|
`check_status` = 2
|
|
|
GROUP BY
|
|
|
`customer_id`
|
|
|
) b",
|
|
|
'`a`.`customer_id` = `b`.`customer_id`',
|
|
|
'LEFT'
|
|
|
)
|
|
|
->where([
|
|
|
'a.deal_status' => '已成交',
|
|
|
'a.create_time' => ['BETWEEN', $time['between']],
|
|
|
'a.owner_user_id' => ['IN', !empty($userIds) ? $userIds : '9999999999']
|
|
|
])
|
|
|
->group('type')
|
|
|
->fetchsql()
|
|
|
->select();
|
|
|
$res = queryCache($sql);
|
|
|
$res = array_column($res, null, 'type');
|
|
|
|
|
|
foreach ($time['list'] as &$val) {
|
|
|
$val['customer_num'] = (int)$res[$val['type']]['customer_num'];
|
|
|
if ($res[$val['type']]['customer_num']) {
|
|
|
$val['cycle'] = intval($res[$val['type']]['cycle_sum'] / $res[$val['type']]['customer_num']);
|
|
|
} else {
|
|
|
$val['cycle'] = 0;
|
|
|
}
|
|
|
}
|
|
|
$datas = $time['list'];
|
|
|
|
|
|
return resultArray(['data' => $datas]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 成交周期列表
|
|
|
*
|
|
|
* @return \think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function userCycleList()
|
|
|
{
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
$param = $this->param;
|
|
|
|
|
|
# 排序参数
|
|
|
$sortField = !empty($param['sort_field']) ? $param['sort_field'] : '';
|
|
|
$sortValue = !empty($param['sort_value']) ? $param['sort_value'] : '';
|
|
|
unset($param['sort_field']);
|
|
|
unset($param['sort_value']);
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereData = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereData['userIds'];
|
|
|
|
|
|
if (empty($param['type']) && empty($param['start_time'])) {
|
|
|
$param['type'] = 'month';
|
|
|
}
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
|
|
|
$prefix = config('database.prefix');
|
|
|
|
|
|
$sql = CustomerModel::alias('a')
|
|
|
->field([
|
|
|
'a.owner_user_id',
|
|
|
'COUNT(*)' => 'customer_num',
|
|
|
'SUM(
|
|
|
CASE WHEN ISNULL(b.order_date) THEN 0 ELSE (
|
|
|
UNIX_TIMESTAMP(b.order_date) - a.create_time
|
|
|
) / 86400 END
|
|
|
)' => 'cycle_sum'
|
|
|
])
|
|
|
->join(
|
|
|
"(
|
|
|
SELECT
|
|
|
`customer_id`,
|
|
|
MIN(`order_date`) AS `order_date`
|
|
|
FROM
|
|
|
`{$prefix}crm_contract`
|
|
|
WHERE
|
|
|
`check_status` = 2
|
|
|
GROUP BY
|
|
|
`customer_id`
|
|
|
) b",
|
|
|
'a.customer_id = b.customer_id',
|
|
|
'LEFT'
|
|
|
)
|
|
|
->where([
|
|
|
'a.deal_status' => '已成交',
|
|
|
'a.create_time' => ['BETWEEN', $time['between']],
|
|
|
'a.owner_user_id' => ['IN', !empty($userIds) ? $userIds : '9999999999']
|
|
|
])
|
|
|
->group('a.owner_user_id')
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
$res = queryCache($sql);
|
|
|
$res = array_column($res, null, 'owner_user_id');
|
|
|
|
|
|
$user_data = [];
|
|
|
$customerCount = 0; # 成交客户总数
|
|
|
$cycleCount = 0; # 成交周期总数
|
|
|
foreach ($userIds as $value) {
|
|
|
$item['customer_num'] = !empty($res[$value]['customer_num']) ? $res[$value]['customer_num'] : 0;
|
|
|
$item['cycle'] = $res[$value]['customer_num'] ? intval($res[$value]['cycle_sum'] / $res[$value]['customer_num']) : 0;
|
|
|
$item['realname'] = $userModel->getUserById($value)['realname'];
|
|
|
|
|
|
$user_data[] = $item;
|
|
|
|
|
|
$customerCount += $item['customer_num'];
|
|
|
$cycleCount += $item['cycle'];
|
|
|
}
|
|
|
$datas['list'] = $user_data;
|
|
|
|
|
|
$datas['total'] = [
|
|
|
'realname' => '总计',
|
|
|
'customer_num' => $customerCount,
|
|
|
'cycle' => $cycleCount
|
|
|
|
|
|
];
|
|
|
|
|
|
# 排序
|
|
|
if (!empty($datas['users'])) $datas['users'] = $this->sortCommon($datas['users'], $sortField, $sortValue);
|
|
|
//导出使用
|
|
|
if (!empty($param['excel_type'])) return $datas['list'];
|
|
|
return resultArray(['data' => $datas]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 产品成交周期
|
|
|
* @param
|
|
|
* @return
|
|
|
* @author zhi
|
|
|
*/
|
|
|
public function productCycle()
|
|
|
{
|
|
|
$biCustomerModel = new \app\bi\model\Customer();
|
|
|
$productModel = new \app\bi\model\Product();
|
|
|
$param = $this->param;
|
|
|
$list = $productModel->getDealByProduct($param);
|
|
|
$datas = array();
|
|
|
$cycleCount = 0;
|
|
|
$customerCount = 0;
|
|
|
foreach ($list as $key => $value) {
|
|
|
$item = array();
|
|
|
//周期
|
|
|
$customer_ids = $productModel->getCycleByProduct($param, $value['product_id']);
|
|
|
$whereArr = array();
|
|
|
$whereArr['customer_id'] = array('in', $customer_ids);
|
|
|
$cycle = $biCustomerModel->getWhereByCycle($whereArr);
|
|
|
$item['product_name'] = $value['product_name'];
|
|
|
$item['customer_num'] = !empty($value['num']) ? (int)$value['num'] : 0;
|
|
|
$item['cycle'] = !empty($cycle) ? (int)$cycle : 0;
|
|
|
$datas['list'][] = $item;
|
|
|
|
|
|
$cycleCount += $item['cycle'];
|
|
|
$customerCount += $item['customer_num'];
|
|
|
}
|
|
|
|
|
|
$datas['total'] = ['product_name' => '总计', 'cycle' => $cycleCount, 'customer_num' => $customerCount];
|
|
|
|
|
|
return resultArray(['data' => $datas]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 地区成交周期
|
|
|
* @param
|
|
|
* @return
|
|
|
* @author zhi
|
|
|
*/
|
|
|
public function addressCycle()
|
|
|
{
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$customerModel = new \app\crm\model\Customer();
|
|
|
$biCustomerModel = new \app\bi\model\Customer();
|
|
|
$address_arr = \app\crm\model\Customer::$address;
|
|
|
$param = $this->param;
|
|
|
if (empty($param['type']) && empty($param['start_time'])) {
|
|
|
$param['type'] = 'month';
|
|
|
}
|
|
|
$map_user_ids = [];
|
|
|
if ($param['user_id']) {
|
|
|
$map_user_ids = array($param['user_id']);
|
|
|
} else {
|
|
|
if ($param['structure_id']) {
|
|
|
$map_user_ids = $userModel->getSubUserByStr($param['structure_id'], 2);
|
|
|
}
|
|
|
}
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$userIds = $map_user_ids ? array_intersect($map_user_ids, $perUserIds) : $perUserIds; //数组交集
|
|
|
$time = getTimeArray();
|
|
|
|
|
|
$prefix = config('database.prefix');
|
|
|
$sql = CustomerModel::alias('a')
|
|
|
->field([
|
|
|
'SUBSTR(`a`.`address`, 1, 2)' => 'addr',
|
|
|
'COUNT(*)' => 'customer_num',
|
|
|
'SUM(
|
|
|
CASE WHEN ISNULL(b.order_date) THEN 0 ELSE (
|
|
|
UNIX_TIMESTAMP(b.order_date) - a.create_time
|
|
|
) / 86400 END
|
|
|
)' => 'cycle_sum'
|
|
|
])
|
|
|
->join(
|
|
|
"(
|
|
|
SELECT
|
|
|
`customer_id`,
|
|
|
MIN(`order_date`) AS `order_date`
|
|
|
FROM
|
|
|
`{$prefix}crm_contract`
|
|
|
WHERE
|
|
|
`check_status` = 2
|
|
|
GROUP BY
|
|
|
`customer_id`
|
|
|
) b",
|
|
|
'a.customer_id = b.customer_id',
|
|
|
'LEFT'
|
|
|
)
|
|
|
->where([
|
|
|
'a.deal_status' => '已成交',
|
|
|
'a.create_time' => ['BETWEEN', $time['between']],
|
|
|
'a.owner_user_id' => ['IN', $userIds]
|
|
|
])
|
|
|
->group('addr')
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
$list = queryCache($sql);
|
|
|
$list = array_column($list, null, 'addr');
|
|
|
$list['黑龙江'] = $list['黑龙'];
|
|
|
$list['内蒙古'] = $list['内蒙'];
|
|
|
$res = [];
|
|
|
$cycleCount = 0;
|
|
|
$customerCount = 0;
|
|
|
foreach ($address_arr as $val) {
|
|
|
$item['address'] = $val;
|
|
|
$item['customer_num'] = !empty($list[$val]['customer_num']) ? $list[$val]['customer_num'] : 0;
|
|
|
$item['cycle'] = $list[$val]['customer_num'] ? intval($list[$val]['cycle_sum'] / $list[$val]['customer_num']) : 0;
|
|
|
$res['list'][] = $item;
|
|
|
|
|
|
$cycleCount += $item['cycle'];
|
|
|
$customerCount += $item['customer_num'];
|
|
|
}
|
|
|
|
|
|
$res['total'] = ['address' => '总计', 'cycle' => $cycleCount, 'customer_num' => $customerCount];
|
|
|
|
|
|
return resultArray(['data' => $res]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 客户所在城市分析
|
|
|
*
|
|
|
* @return \think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function addressAnalyse()
|
|
|
{
|
|
|
$param = $this->param;
|
|
|
// $customerModel = new \app\crm\model\Customer();
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$address_arr = \app\crm\model\Customer::$address;
|
|
|
$map_user_ids = [];
|
|
|
# 如果存在员工参数，则不再使用部门参数
|
|
|
if (!empty($param['user_id'])) {
|
|
|
$map_user_ids = array($param['user_id']);
|
|
|
} elseif (!empty($param['structure_id'])) {
|
|
|
$map_user_ids = $userModel->getSubUserByStr($param['structure_id'], 2);
|
|
|
}
|
|
|
if (empty($map_user_ids)) return resultArray(['data' => []]);
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$userIds = $map_user_ids ? array_intersect($map_user_ids, $perUserIds) : $perUserIds; //数组交集
|
|
|
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
$sql = CustomerModel::alias('a')
|
|
|
->field([
|
|
|
'SUBSTR(`address`, 1, 2)' => 'addr',
|
|
|
'COUNT(*)' => 'allCustomer',
|
|
|
'SUM(
|
|
|
CASE WHEN `deal_status` = "已成交" THEN 1 ELSE 0 END
|
|
|
)' => 'dealCustomer',
|
|
|
])
|
|
|
->where([
|
|
|
'create_time' => ['BETWEEN', $time['between']],
|
|
|
'owner_user_id' => ['IN', $userIds]
|
|
|
])
|
|
|
->group('addr')
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
$list = queryCache($sql);
|
|
|
$list = array_column($list, null, 'addr');
|
|
|
$list['黑龙江'] = $list['黑龙'];
|
|
|
$list['内蒙古'] = $list['内蒙'];
|
|
|
$data = [];
|
|
|
foreach ($address_arr as $val) {
|
|
|
$item['address'] = $val;
|
|
|
$item['allCustomer'] = !empty($list[$val]['allCustomer']) ? (int)$list[$val]['allCustomer'] : 0;
|
|
|
$item['dealCustomer'] = !empty($list[$val]['dealCustomer']) ? (int)$list[$val]['dealCustomer'] : 0;
|
|
|
$data[] = $item;
|
|
|
}
|
|
|
return resultArray(['data' => $data]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 客户行业/级别/来源分析
|
|
|
*
|
|
|
* @return \think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function portrait()
|
|
|
{
|
|
|
$biCustomerModel = new \app\bi\model\Customer();
|
|
|
$userModel = new \app\admin\model\User();
|
|
|
$adminModel = new \app\admin\model\Admin();
|
|
|
$param = $this->param;
|
|
|
|
|
|
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
|
|
|
$whereData = $adminModel->getWhere($param, '', $perUserIds); //统计条件
|
|
|
$userIds = $whereData['userIds'];
|
|
|
|
|
|
if (!in_array($param['type_analyse'], ['industry', 'source', 'level'])) {
|
|
|
return resultArray(['error' => '参数错误']);
|
|
|
}
|
|
|
$poolWhere = $this->getWhereByPool();
|
|
|
$poolId = db('crm_customer')->alias('customer')->where($poolWhere)->column('customer_id');
|
|
|
$whereArr = array();
|
|
|
$whereArr['types'] = 'crm_customer';
|
|
|
$whereArr['field'] = $param['type_analyse'];
|
|
|
$setting = $biCustomerModel->getOptionByField($whereArr);
|
|
|
if (!empty($param['start_time'])) $param['start_time'] = strtotime($param['start_time'] . ' 00:00:00');
|
|
|
if (!empty($param['end_time'])) $param['end_time'] = strtotime($param['end_time'] . ' 23:59:59');
|
|
|
$time = getTimeArray($param['start_time'], $param['end_time']);
|
|
|
$sql = CustomerModel::field([
|
|
|
"(
|
|
|
CASE WHEN
|
|
|
`{$param['type_analyse']}` = ''
|
|
|
THEN '(空)'
|
|
|
ELSE {$param['type_analyse']} END
|
|
|
)" => $param['type_analyse'],
|
|
|
'COUNT(*)' => 'allCustomer',
|
|
|
'SUM(
|
|
|
CASE WHEN `deal_status` = "已成交" THEN 1 ELSE 0 END
|
|
|
)' => 'dealCustomer',
|
|
|
])
|
|
|
->where([
|
|
|
'create_time' => ['BETWEEN', $time['between']],
|
|
|
'owner_user_id' => ['IN', !empty($userIds) ? $userIds : '9999999999']
|
|
|
])
|
|
|
->whereNotIn('customer_id', $poolId)
|
|
|
->group($param['type_analyse'])
|
|
|
->fetchSql()
|
|
|
->select();
|
|
|
$list = queryCache($sql);
|
|
|
$list = array_column($list, null, $param['type_analyse']);
|
|
|
$other_keys = array_diff(array_keys($list), $setting);
|
|
|
$setting = array_merge($setting, $other_keys);
|
|
|
|
|
|
$data = [];
|
|
|
foreach ($setting as $val) {
|
|
|
$item = [];
|
|
|
|
|
|
$item[$param['type_analyse']] = $val;
|
|
|
$item['allCustomer'] = !empty($list[$val]['allCustomer']) ? (int)$list[$val]['allCustomer'] : 0;
|
|
|
$item['dealCustomer'] = !empty($list[$val]['dealCustomer']) ? (int)$list[$val]['dealCustomer'] : 0;
|
|
|
|
|
|
$data[] = $item;
|
|
|
}
|
|
|
|
|
|
return resultArray(['data' => $data]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* [客户公海条件]
|
|
|
* @author Michael_xu
|
|
|
* @param
|
|
|
* @return
|
|
|
*/
|
|
|
public function getWhereByPool()
|
|
|
{
|
|
|
$configModel = new \app\crm\model\ConfigData();
|
|
|
$configInfo = $configModel->getData();
|
|
|
$config = $configInfo['config'] ? : 0;
|
|
|
$follow_day = $configInfo['follow_day'] ? : 0;
|
|
|
$deal_day = $configInfo['deal_day'] ? : 0;
|
|
|
$whereData = [];
|
|
|
//启用
|
|
|
if ($config == 1) {
|
|
|
//默认公海条件(没有负责人或已经到期)
|
|
|
$data['follow_time'] = time()-$follow_day*86400;
|
|
|
$data['deal_time'] = time()-$deal_day*86400;
|
|
|
$data['deal_status'] = '未成交';
|
|
|
if ($follow_day < $deal_day) {
|
|
|
$whereData = function($query) use ($data){
|
|
|
$query->where(['customer.owner_user_id'=>0])
|
|
|
->whereOr(function ($query) use ($data) {
|
|
|
$query->where(function ($query) use ($data) {
|
|
|
$query->where(['customer.update_time' => array('elt',$data['follow_time'])])
|
|
|
->whereOr(['customer.deal_time' => array('elt',$data['deal_time'])]);
|
|
|
})
|
|
|
->where(['customer.is_lock' => 0])
|
|
|
->where(['customer.deal_status' => ['neq','已成交']]);
|
|
|
});
|
|
|
};
|
|
|
} else {
|
|
|
$whereData = function($query) use ($data){
|
|
|
$query->where(['customer.owner_user_id'=>0])
|
|
|
->whereOr(function ($query) use ($data) {
|
|
|
$query->where(function ($query) use ($data) {
|
|
|
$query->where(['customer.deal_time' => array('elt',$data['deal_time'])]);
|
|
|
})
|
|
|
->where(['customer.is_lock' => 0])
|
|
|
->where(['customer.deal_status' => ['neq','已成交']]);
|
|
|
});
|
|
|
};
|
|
|
}
|
|
|
} else {
|
|
|
$whereData['customer.owner_user_id'] = 0;
|
|
|
}
|
|
|
return $whereData ? : '';
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 员工客户满意度分析
|
|
|
*
|
|
|
* @param BiCustomerLogic $biCustomerLogic
|
|
|
* @param string $param
|
|
|
* @return array|\think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function customerSatisfaction(BiCustomerLogic $biCustomerLogic, $param='')
|
|
|
{
|
|
|
$param = $this->param;
|
|
|
|
|
|
$param['start_time'] = !empty($param['start_time']) ? strtotime($param['start_time']) : '';
|
|
|
$param['end_time'] = !empty($param['end_time']) ? strtotime($param['end_time']) : '';
|
|
|
|
|
|
if (!empty($param['type'])) {
|
|
|
# 日期工具类
|
|
|
$timeArr = getTimeByType($param['type']);
|
|
|
# 设置日期参数
|
|
|
$param['start_time'] = $timeArr[0];
|
|
|
$param['end_time'] = $timeArr[1];
|
|
|
}
|
|
|
|
|
|
$data = $biCustomerLogic->getCustomerSatisfaction($param);
|
|
|
//导出使用
|
|
|
if (!empty($param['excel_type'])) return $data;
|
|
|
return resultArray(['data' => $data]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 产品满意度分析
|
|
|
*
|
|
|
* @param BiCustomerLogic $biCustomerLogic
|
|
|
* @param string $param
|
|
|
* @return array|\think\response\Json
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function productSatisfaction(BiCustomerLogic $biCustomerLogic, $param='')
|
|
|
{
|
|
|
$param = $this->param;
|
|
|
|
|
|
$param['start_time'] = !empty($param['start_time']) ? strtotime($param['start_time']) : '';
|
|
|
$param['end_time'] = !empty($param['end_time']) ? strtotime($param['end_time']) : '';
|
|
|
|
|
|
if (!empty($param['type'])) {
|
|
|
# 日期工具类
|
|
|
$timeArr = getTimeByType($param['type']);
|
|
|
# 设置日期参数
|
|
|
$param['start_time'] = $timeArr[0];
|
|
|
$param['end_time'] = $timeArr[1];
|
|
|
}
|
|
|
|
|
|
$data = $biCustomerLogic->getProductSatisfaction($param);
|
|
|
//导出使用
|
|
|
if (!empty($param['excel_type'])) return $data;
|
|
|
return resultArray(['data' => $data]);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 导出
|
|
|
*
|
|
|
* @return mixed
|
|
|
* @throws \think\db\exception\DataNotFoundException
|
|
|
* @throws \think\db\exception\ModelNotFoundException
|
|
|
* @throws \think\exception\DbException
|
|
|
*/
|
|
|
public function excelExport()
|
|
|
{
|
|
|
$param = $this->param;
|
|
|
$excel_type = $param['excel_type'];
|
|
|
|
|
|
$type=[];
|
|
|
$type['excel_types']=$param['excel_types'];
|
|
|
|
|
|
switch ($param['excel_types']) {
|
|
|
case 'statistics':
|
|
|
|
|
|
$list = $this->statistics($param);
|
|
|
|
|
|
$list=$list['list'];
|
|
|
$type['type'] = '客户总量分析列表';
|
|
|
break;
|
|
|
case'recordList':
|
|
|
$list = $this->recordList($param);
|
|
|
$list=$list['list'];
|
|
|
$type['type'] = '客户跟进次数分析';
|
|
|
break;
|
|
|
case 'recordMode':
|
|
|
$list = $this->recordMode($param);
|
|
|
$type['type'] = '客户跟进方式分析';
|
|
|
break;
|
|
|
case 'poolList':
|
|
|
$list = $this->poolList($param);
|
|
|
$type['type'] = '公海客户分析';
|
|
|
break;
|
|
|
case 'userCycle':
|
|
|
$list = $this->userCycle($param);
|
|
|
$list=$list['list'];
|
|
|
$type['type'] = '员工客户成交周期分析';
|
|
|
break;
|
|
|
case 'customerSatisfaction':
|
|
|
$list = $this->customerSatisfaction($param);
|
|
|
$list=$list['list'];
|
|
|
$type['type'] = '员工客户满意度分析';
|
|
|
break;
|
|
|
case 'productSatisfaction':
|
|
|
$list = $this->productSatisfaction($param);
|
|
|
$list=$list['list'];
|
|
|
$type['type'] = '产品满意度分析';
|
|
|
break;
|
|
|
}
|
|
|
|
|
|
if(empty($list)){
|
|
|
return resultArray(['data'=>'数据不存在']);
|
|
|
}
|
|
|
$excelLogic = new ExcelLogic();
|
|
|
$data = $excelLogic->biexcle($type, $list);
|
|
|
return $data;
|
|
|
}
|
|
|
}
|
