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wkcrm/application/crm/model/Customer.php

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<?php
// +----------------------------------------------------------------------
// | Description: 客户
// +----------------------------------------------------------------------
// | Author: Michael_xu | gengxiaoxu@5kcrm.com
// +----------------------------------------------------------------------
namespace app\crm\model;
use app\admin\controller\ApiCommon;
use think\Db;
use app\admin\model\Common;
use app\admin\model\User as UserModel;
use app\admin\model\Record as RecordModel;
use think\Request;
use think\Validate;
class Customer extends Common
{
/**
* 为了数据库的整洁同时又不影响Model和Controller的名称
* 我们约定每个模块的数据表都加上相同的前缀比如CRM模块用crm作为数据表前缀
*/
protected $name = 'crm_customer';
protected $createTime = 'create_time';
protected $updateTime = 'update_time';
protected $autoWriteTimestamp = true;
protected $type = [
// 'next_time' => 'timestamp',
];
public static $address = [
'北京', '上海', '天津', '广东', '浙江', '海南', '福建', '湖南',
'湖北', '重庆', '辽宁', '吉林', '黑龙江', '河北', '河南', '山东',
'陕西', '甘肃', '青海', '新疆', '山西', '四川', '贵州', '安徽',
'江西', '江苏', '云南', '内蒙古', '广西', '西藏', '宁夏'
];
/**
* [getDataList 客户list]
* @author Michael_xu
* @param [string] $map [查询条件]
* @param [number] $page [当前页数]
* @param [number] $limit [每页数量]
* @return [array] [description]
*/
public function getDataList($request)
{
$userModel = new \app\admin\model\User();
$structureModel = new \app\admin\model\Structure();
$fieldModel = new \app\admin\model\Field();
$search = $request['search'];
$user_id = $request['user_id'];
$scene_id = (int)$request['scene_id'];
$is_excel = $request['is_excel']; //导出
$action = $request['action'];
$order_field = $request['order_field'];
$order_type = $request['order_type'];
$is_remind = $request['is_remind'];
$getCount = $request['getCount'];
$otherMap = $request['otherMap'];
//需要过滤的参数
$unsetRequest = ['scene_id','search','user_id','is_excel','action','order_field','order_type','is_remind','getCount','type','otherMap'];
foreach ($unsetRequest as $v) {
unset($request[$v]);
}
$request = $this->fmtRequest( $request );
$requestMap = $request['map'] ? : [];
$sceneModel = new \app\admin\model\Scene();
# getCount是代办事项传来的参数代办事项不需要使用场景
$sceneMap = [];
if (empty($getCount)) {
if ($scene_id) {
//自定义场景
$sceneMap = $sceneModel->getDataById($scene_id, $user_id, 'customer') ? : [];
} else {
//默认场景
$sceneMap = $sceneModel->getDefaultData('crm_customer', $user_id) ? : [];
}
}
$searchMap = [];
if ($search) {
//普通筛选
$searchMap = function($query) use ($search){
$query->where('customer.name',array('like','%'.$search.'%'))
->whereOr('customer.mobile',array('like','%'.$search.'%'))
->whereOr('customer.telephone',array('like','%'.$search.'%'));
};
}
$partMap = [];
//优先级:普通筛选>高级筛选>场景
if (is_array($sceneMap)) {
if ($sceneMap['ro_user_id'] && $sceneMap['rw_user_id']) {
//相关团队查询
$map = $requestMap;
$partMap = function($query) use ($sceneMap){
$query->where('FIND_IN_SET('.$sceneMap['ro_user_id'].', customer.ro_user_id)')
->whereOr('FIND_IN_SET('.$sceneMap['rw_user_id'].', customer.rw_user_id)');
};
} else {
$map = $requestMap ? array_merge($sceneMap, $requestMap) : $sceneMap;
}
}
//高级筛选
$map = where_arr($map, 'crm', 'customer', 'index');
//公海
$customerMap = [];
$authMap = [];
$poolMap = [];
$requestData = $this->requestData();
if ($requestData['a'] == 'pool' || $action == 'pool') {
//客户公海条件(没有负责人或已经到期)
$poolMap = is_object($sceneMap) ? $sceneMap : $this->getWhereByPool();
} else {
$customerMap = ($is_remind == 1) ? $this->getWhereByRemind() : $this->getWhereByCustomer(); //默认条件
//工作台仪表盘
if ($requestData['a'] == 'indexlist' && $requestData['c'] == 'index') {
$customerMap =$this->getWhereByCustomer();
}
if (!$partMap) {
//权限
$a = 'index';
if ($is_excel) $a = 'excelExport';
$auth_user_ids = $userModel->getUserByPer('crm', 'customer', $a);
//过滤权限
if (isset($map['customer.owner_user_id']) && $map['customer.owner_user_id'][0] != 'like') {
if (!is_array($map['customer.owner_user_id'][1])) {
$map['customer.owner_user_id'][1] = [$map['customer.owner_user_id'][1]];
}
if ($map['customer.owner_user_id'][0] == 'neq') {
$auth_user_ids = array_diff($auth_user_ids, $map['customer.owner_user_id'][1]) ? : []; //取差集
} else {
$auth_user_ids = array_intersect($map['customer.owner_user_id'][1], $auth_user_ids) ? : []; //取交集
}
unset($map['customer.owner_user_id']);
$auth_user_ids = array_merge(array_unique(array_filter($auth_user_ids))) ? : ['-1'];
//负责人、相关团队
$authMap['customer.owner_user_id'] = array('in',$auth_user_ids);
} else {
$authMapData = [];
$authMapData['auth_user_ids'] = $auth_user_ids;
$authMapData['user_id'] = $user_id;
$authMap = function($query) use ($authMapData){
$query->where(['customer.owner_user_id' => array('in',$authMapData['auth_user_ids'])])
->whereOr(function ($query) use ($authMapData) {
$query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.ro_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
})
->whereOr(function ($query) use ($authMapData) {
$query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.rw_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
});
};
}
}
}
$dataCount = db('crm_customer')->alias('customer')
->where($map)
->where($searchMap)
->where($customerMap)
->where($authMap)
->where($partMap)
->where($poolMap)
->where($otherMap)
->count();
if ($getCount == 1) {
$data['dataCount'] = $dataCount ? : 0;
return $data;
}
//列表展示字段
$indexField = $fieldModel->getIndexField('crm_customer', $user_id, 1) ? : array('name');
$userField = $fieldModel->getFieldByFormType('crm_customer', 'user'); //人员类型
$structureField = $fieldModel->getFieldByFormType('crm_customer', 'structure'); //部门类型
//排序
if ($order_type && $order_field) {
$order = $fieldModel->getOrderByFormtype('crm_customer','customer',$order_field,$order_type);
} else {
$order = 'customer.update_time desc';
}
//置顶
// $tops = Db::name('crm_top')->where(['module' => ['eq','customer'],'create_role_id' => ['eq',$user_id],'set_top' => ['eq',1]])->order('top_time asc')->column('module_id');
// $top_ids = implode(",", $tops);
// if ($tops) {
// $order_t = DB::raw("field(customer_id, $top_ids) desc");
// }
$list = db('crm_customer')->alias('customer')
->where($map)
->where($searchMap)
->where($customerMap)
->where($authMap)
->where($partMap)
->where($poolMap)
->where($otherMap)
->limit($request['offset'], $request['length'])
->field(implode(',',$indexField))
->order($order_t) /*置顶*/
->orderRaw($order)
->select();
//保护规则
$configModel = new \app\crm\model\ConfigData();
$configInfo = $configModel->getData();
$paramPool = [];
$paramPool['config'] = $configInfo['config'] ? : 0;
$paramPool['follow_day'] = $configInfo['follow_day'] ? : 0;
$paramPool['deal_day'] = $configInfo['deal_day'] ? : 0;
$paramPool['remind_config'] = $configInfo['remind_config'] ? : 0;
$readAuthIds = $userModel->getUserByPer('crm', 'customer', 'read');
$updateAuthIds = $userModel->getUserByPer('crm', 'customer', 'update');
$deleteAuthIds = $userModel->getUserByPer('crm', 'customer', 'delete');
if (!empty($list)) {
$customer_id_list = array_column($list, 'customer_id');
$business_count = db('crm_business')
->field([
'COUNT(*)' => 'count',
'customer_id'
])
->where([
'customer_id' => ['IN', $customer_id_list]
])
->group('customer_id')
->select();
$business_count = array_column($business_count, null, 'customer_id');
$field_list = $fieldModel->getIndexFieldConfig('crm_customer', $user_id);
$field_list = array_column($field_list, 'field');
foreach ($list as $k => $v) {
$list[$k]['create_user_id_info'] = isset($v['create_user_id']) ? $userModel->getUserById($v['create_user_id']) : [];
$list[$k]['owner_user_id_info'] = isset($v['owner_user_id']) ? $userModel->getUserById($v['owner_user_id']) : [];
$list[$k]['create_user_name'] = !empty($list[$k]['create_user_id_info']['realname']) ? $list[$k]['create_user_id_info']['realname'] : '';
$list[$k]['owner_user_name'] = !empty($list[$k]['owner_user_id_info']['realname']) ? $list[$k]['owner_user_id_info']['realname'] : '';
foreach ($userField as $key => $val) {
if (in_array($val, $field_list)) {
$list[$k][$val.'_info'] = isset($v[$val]) ? $userModel->getListByStr($v[$val]) : [];
}
}
foreach ($structureField as $key => $val) {
if (in_array($val, $field_list)) {
$list[$k][$val.'_info'] = isset($v[$val]) ? $structureModel->getDataByStr($v[$val]) : [];
}
}
//商机数
$list[$k]['business_count'] = $business_count[$v['customer_id']]['count'] ?: 0;
//距进入公海天数
$poolData = [];
if ($paramPool['config'] == 1 && $requestData['a'] !== 'pool') {
$paramPool['update_time'] = $v['update_time'];
$paramPool['deal_time'] = $v['deal_time'];
$paramPool['is_lock'] = $v['is_lock'];
$paramPool['deal_status'] = $v['deal_status'];
$poolData = $this->getPoolDay($paramPool);
$list[$k]['pool_day'] = $poolData ? $poolData['poolDay'] : '';
$list[$k]['is_pool'] = $poolData ? $poolData['isPool'] : '';
}
if ($paramPool['remind_config'] == 0) {
$list[$k]['pool_day'] = '';
}
//权限
$roPre = $userModel->rwPre($user_id, $v['ro_user_id'], $v['rw_user_id'], 'read');
$rwPre = $userModel->rwPre($user_id, $v['ro_user_id'], $v['rw_user_id'], 'update');
$permission = [];
$is_read = 0;
$is_update = 0;
$is_delete = 0;
if (in_array($v['owner_user_id'],$readAuthIds) || $roPre || $rwPre) $is_read = 1;
if (in_array($v['owner_user_id'],$updateAuthIds) || $rwPre) $is_update = 1;
if (in_array($v['owner_user_id'],$deleteAuthIds)) $is_delete = 1;
$permission['is_read'] = $is_read;
$permission['is_update'] = $is_update;
$permission['is_delete'] = $is_delete;
$list[$k]['permission'] = $permission;
# 下次联系时间
$list[$k]['next_time'] = !empty($v['next_time']) ? date('Y-m-d H:i:s', $v['next_time']) : null;
# 关注
$starWhere = ['user_id' => $user_id, 'target_id' => $v['customer_id'], 'type' => 'crm_customer'];
$star = Db::name('crm_star')->where($starWhere)->value('star_id');
$list[$k]['star'] = !empty($star) ? 1 : 0;
# 日期
$list[$k]['create_time'] = !empty($v['create_time']) ? date('Y-m-d H:i:s', $v['create_time']) : null;
$list[$k]['update_time'] = !empty($v['update_time']) ? date('Y-m-d H:i:s', $v['update_time']) : null;
$list[$k]['last_time'] = !empty($v['last_time']) ? date('Y-m-d H:i:s', $v['last_time']) : null;
}
}
$data = [];
$data['list'] = $list ? : [];
$data['dataCount'] = $dataCount ? : 0;
return $data;
}
/**
* 创建客户主表信息
* @author Michael_xu
* @param
* @return
*/
public function createData($param)
{
$fieldModel = new \app\admin\model\Field();
$userModel = new \app\admin\model\User();
$customerConfigModel = new \app\crm\model\CustomerConfig();
//添加上限检测
if (!$customerConfigModel->checkData($param['create_user_id'],1)) {
$this->error = $customerConfigModel->getError();
return false;
}
//地址
$param['address'] = $param['address'] ? implode(chr(10),$param['address']) : '';
$param['deal_time'] = time(); //领取、分配时间
$param['deal_status'] = '未成交';
//线索转客户
if ($param['leads_id']) {
$leadsData = $param;
$leadsData['create_user_id'] = $param['create_user_id'];
$leadsData['owner_user_id'] = $param['owner_user_id'];
$leadsData['ro_user_id'] = '';
$leadsData['rw_user_id'] = '';
$leadsData['detail_address'] = $param['detail_address'] ? : '';
$param = $leadsData;
}
// 自动验证
$validateArr = $fieldModel->validateField($this->name); //获取自定义字段验证规则
$validate = new Validate($validateArr['rule'], $validateArr['message']);
$result = $validate->check($param);
if (!$result) {
$this->error = $validate->getError();
return false;
}
unset($param['customer_id']);
# 处理下次联系时间
if (!empty($param['next_time'])) $param['next_time'] = strtotime($param['next_time']);
//处理部门、员工、附件、多选类型字段
$arrFieldAtt = $fieldModel->getArrayField('crm_customer');
foreach ($arrFieldAtt as $k=>$v) {
$param[$v] = arrayToString($param[$v]);
}
if ($this->data($param)->allowField(true)->isUpdate(false)->save()) {
//修改记录
updateActionLog($param['create_user_id'], 'crm_customer', $this->customer_id, '', '', '创建了客户');
$data = [];
$data['customer_id'] = $this->customer_id;
$data['name'] = $param['name'];
# 添加活动记录
Db::name('crm_activity')->insert([
'type' => 2,
'activity_type' => 2,
'activity_type_id' => $data['customer_id'],
'content' => $data['name'],
'create_user_id' => $param['create_user_id'],
'update_time' => time(),
'create_time' => time()
]);
return $data;
} else {
$this->error = '添加失败';
return false;
}
}
//根据IDs获取数组
public function getDataByStr($idstr)
{
$idArr = stringToArray($idstr);
if (!$idArr) {
return [];
}
$list = db('crm_customer')->where(['customer_id' => ['in',$idArr]])->select();
return $list;
}
/**
* 编辑客户主表信息
* @author Michael_xu
* @param
* @return
*/
public function updateDataById($param, $customer_id = '')
{
$user_id = $param['user_id'];
$dataInfo = $this->get($customer_id);
if (!$dataInfo) {
$this->error = '数据不存在或已删除';
return false;
}
//数据权限判断
$userModel = new \app\admin\model\User();
$auth_user_ids = $userModel->getUserByPer('crm', 'customer', 'update');
//读写权限
$rwPre = $userModel->rwPre($user_id, $dataInfo['ro_user_id'], $dataInfo['rw_user_id'], 'update');
//判断是否客户池数据
$wherePool = $this->getWhereByPool();
$resPool = db('crm_customer')->alias('customer')->where(['customer_id' => $param['id']])->where($wherePool)->find();
if ($resPool || (!in_array($dataInfo['owner_user_id'],$auth_user_ids) && !$rwPre)) {
$this->error = '无权操作';
return false;
}
$param['customer_id'] = $customer_id;
//过滤不能修改的字段
$unUpdateField = ['create_user_id','is_deleted','delete_time','user_id'];
foreach ($unUpdateField as $v) {
unset($param[$v]);
}
$param['deal_status'] = $dataInfo['deal_status'];
$fieldModel = new \app\admin\model\Field();
// 自动验证
$validateArr = $fieldModel->validateField($this->name); //获取自定义字段验证规则
$validate = new Validate($validateArr['rule'], $validateArr['message']);
$result = $validate->check($param);
if (!$result) {
$this->error = $validate->getError();
return false;
}
//地址
$param['address'] = $param['address'] ? implode(chr(10),$param['address']) : '';
if ($param['deal_status'] == '已成交' && $dataInfo->data['deal_status'] == '未成交') {
$param['deal_time'] = time();
}
# 处理下次联系时间
if (!empty($param['next_time'])) $param['next_time'] = strtotime($param['next_time']);
//处理部门、员工、附件、多选类型字段
$arrFieldAtt = $fieldModel->getArrayField('crm_customer');
foreach ($arrFieldAtt as $k=>$v) {
$param[$v] = arrayToString($param[$v]);
}
$param['follow'] = '已跟进';
if ($this->update($param, ['customer_id' => $customer_id], true)) {
//修改记录
updateActionLog($user_id, 'crm_customer', $customer_id, $dataInfo->data, $param);
$data = [];
$data['customer_id'] = $customer_id;
return $data;
} else {
$this->error = '编辑失败';
return false;
}
}
/**
* 客户数据
*
* @param string $id
* @param int $userId
* @return Common|array|bool|\PDOStatement|string|\think\Model|null
* @throws \think\db\exception\DataNotFoundException
* @throws \think\db\exception\ModelNotFoundException
* @throws \think\exception\DbException
*/
public function getDataById($id = '', $userId = 0)
{
$dataInfo = db('crm_customer')->where(['customer_id' => $id])->find();
if (!$dataInfo) {
$this->error = '数据不存在或已删除';
return false;
}
$userModel = new \app\admin\model\User();
$dataInfo['create_user_id_info'] = isset($dataInfo['create_user_id']) ? $userModel->getUserById($dataInfo['create_user_id']) : [];
$dataInfo['owner_user_id_info'] = isset($dataInfo['owner_user_id']) ? $userModel->getUserById($dataInfo['owner_user_id']) : [];
$dataInfo['create_user_name'] = !empty($dataInfo['create_user_id_info']['realname']) ? $dataInfo['create_user_id_info']['realname'] : '';
$dataInfo['owner_user_name'] = !empty($dataInfo['owner_user_id_info']['realname']) ? $dataInfo['owner_user_id_info']['realname'] : '';
//保护规则
$configModel = new \app\crm\model\ConfigData();
$configInfo = $configModel->getData();
$paramPool = [];
$paramPool['config'] = $configInfo['config'] ? : 0;
$paramPool['follow_day'] = $configInfo['follow_day'] ? : 0;
$paramPool['deal_day'] = $configInfo['deal_day'] ? : 0;
//是否公海
$poolData = [];
if ($paramPool['config'] == 1) {
$paramPool['update_time'] = $dataInfo['update_time'];
$paramPool['deal_time'] = $dataInfo['deal_time'];
$paramPool['is_lock'] = $dataInfo['is_lock'];
$paramPool['deal_status'] = $dataInfo['deal_status'];
$paramPool['owner_user_id'] = $dataInfo['owner_user_id'];
$poolData = $this->getPoolDay($paramPool);
} else {
if (!$dataInfo['owner_user_id']) {
$poolData['isPool'] = 1;
}
}
$dataInfo['pool_day'] = $poolData ? $poolData['poolDay'] : '';
$dataInfo['is_pool'] = $poolData ? $poolData['isPool'] : '';
# 关注
$starId = empty($userId) ? 0 : Db::name('crm_star')->where(['user_id' => $userId, 'target_id' => $id, 'type' => 'crm_customer'])->value('star_id');
$dataInfo['star'] = !empty($starId) ? 1 : 0;
# 首要联系人
$primaryId = Db::name('crm_contacts')->where(['customer_id' => $id, 'primary' => 1])->value('contacts_id');
$dataInfo['contacts_id'] = !empty($primaryId) && $this->getContactsAuth($primaryId) ? $primaryId : 0;
# 处理时间格式
$dataInfo['next_time'] = !empty($dataInfo['next_time']) ? date('Y-m-d H:i:s', $dataInfo['next_time']) : null;
$dataInfo['create_time'] = !empty($dataInfo['create_time']) ? date('Y-m-d H:i:s', $dataInfo['create_time']) : null;
$dataInfo['update_time'] = !empty($dataInfo['update_time']) ? date('Y-m-d H:i:s', $dataInfo['update_time']) : null;
$dataInfo['last_time'] = !empty($dataInfo['last_time']) ? date('Y-m-d H:i:s', $dataInfo['last_time']) : null;
return $dataInfo;
}
/**
* [客户统计]
* @author Michael_xu
* @param
* @return
*/
public function getStatistics($request)
{
$userModel = new \app\admin\model\User();
$request = $this->fmtRequest( $request );
$map = $request['map'] ? : [];
unset($map['search']);
$where = [];
//时间段
$start_time = $map['start_time'];
$end_time = $map['end_time'] ? $map['end_time'] : time();
if ($start_time && $end_time) {
$start_date = date('Y-m-d',$start_time);
$end_date = date('Y-m-d',$end_time);
$where_time = " BETWEEN {$start_time} AND {$end_time} ";
$where_date = " BETWEEN '{$start_date}' AND '{$end_date}' ";
} else {
$where_time = " > 0 ";
$where_date = " != '' ";
}
//员工IDS
$map_user_ids = [];
if (!empty($map['user_id'])) {
$map_user_ids = array($map['user_id']);
} elseif (!empty($map['structure_id'])) {
$map_user_ids = $userModel->getSubUserByStr($map['structure_id'], 2);
}
# 没有传递员工参数并且部门下没员工的情况
if (empty($map_user_ids)) return [];
$perUserIds = $userModel->getUserByPer('bi', 'customer', 'read'); //权限范围内userIds
$userIds = $map_user_ids ? array_intersect($map_user_ids, $perUserIds) : $perUserIds; //数组交集
$userIds = array_values($userIds);
$prefix = config('database.prefix');
$count = count($userIds);
$sql = '';
foreach ($userIds as $key => $user_id) {
$sql .= "
SELECT
(SELECT realname FROM {$prefix}admin_user WHERE id = {$user_id}) as realname,
COUNT(cu.customer_id) AS customer_num,
SUM(cu.deal_status = '已成交') AS deal_customer_num,
IFNULL(
(SELECT SUM(money) FROM {$prefix}crm_contract WHERE
owner_user_id = {$user_id}
AND order_date {$where_date}
AND check_status = 2
),
0
) as contract_money,
IFNULL(
(SELECT SUM(money) FROM {$prefix}crm_receivables WHERE
owner_user_id = {$user_id}
AND return_time {$where_date}
AND check_status = 2
),
0
) as receivables_money
FROM
{$prefix}crm_customer as cu
WHERE
cu.create_time {$where_time}
AND cu.owner_user_id = {$user_id}
";
if ($count > 1 && $key != $count - 1) {
$sql .= " UNION ALL ";
}
}
if ($sql == '') {
return [];
}
$customerCount = 0; # 客户总数
$dealCustomerCount = 0; # 成交客户总数
$contractMoneyCount = 0; # 合同总金额
$receivablesMoneyCount = 0; # 回款总金额
$list = queryCache($sql);
foreach ($list as &$val) {
$val['deal_customer_num'] = Floor($val['deal_customer_num']);
$val['contract_money'] = Floor($val['contract_money']);
$val['receivables_money'] = Floor($val['receivables_money']);
$val['deal_customer_rate'] = $val['customer_num'] ? round(($val['deal_customer_num'] / $val['customer_num']) * 100, 2) : 0;
$val['un_receivables_money'] = $val['contract_money'] - $val['receivables_money'] >= 0 ? $val['contract_money'] - $val['receivables_money'] : '0.00';
$val['deal_receivables_rate'] = $val['contract_money'] ? round(($val['receivables_money'] / $val['contract_money']) * 100, 2) : 0;
$customerCount += $val['customer_num'];
$dealCustomerCount += $val['deal_customer_num'];
$contractMoneyCount += $val['contract_money'];
$receivablesMoneyCount += $val['receivables_money'];
}
return ['list' => $list, 'total' => [
'realname' => '总计',
'customer_num' => $customerCount,
'deal_customer_num' => $dealCustomerCount,
'contract_money' => $contractMoneyCount,
'receivables_money' => $receivablesMoneyCount
]];
}
/**
* [客户数量]
* @author Michael_xu
* @param
* @return
*/
public function getDataCount($map)
{
//非公海条件
// $where = $this->getWhereByCustomer();
$where = [];
$dataCount = $this->where($map)->fetchSql(false)->count();
$count = $dataCount ? : 0;
return $count;
}
/**
* [客户默认条件]
* @author Michael_xu
* @param
* @return
*/
public function getWhereByCustomer()
{
$configModel = new \app\crm\model\ConfigData();
$userModel = new \app\admin\model\User();
$configInfo = $configModel->getData();
$config = $configInfo['config'] ? : 0;
$follow_day = $configInfo['follow_day'] ? : 0;
$deal_day = $configInfo['deal_day'] ? : 0;
//默认条件(没有到期或已锁定)
$data['follow_time'] = time()-$follow_day*86400;
$data['deal_time'] = time()-$deal_day*86400;
if ($config == 1) {
if ($follow_day < $deal_day) {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(['customer.update_time' => array('gt',$data['follow_time']),'customer.deal_time' => array('gt',$data['deal_time'])]);
})
->whereOr(['customer.deal_status' => '已成交'])
->whereOr(['customer.is_lock' => 1]);
};
} else {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(['customer.deal_time' => array('gt',$data['deal_time'])]);
})
->whereOr(['customer.deal_status' => '已成交'])
->whereOr(['customer.is_lock' => 1]);
};
}
}
return $whereData ? : '';
}
/**
* [客户公海条件]
* @author Michael_xu
* @param
* @return
*/
public function getWhereByPool()
{
$configModel = new \app\crm\model\ConfigData();
$configInfo = $configModel->getData();
$config = $configInfo['config'] ? : 0;
$follow_day = $configInfo['follow_day'] ? : 0;
$deal_day = $configInfo['deal_day'] ? : 0;
$whereData = [];
//启用
if ($config == 1) {
//默认公海条件(没有负责人或已经到期)
$data['follow_time'] = time()-$follow_day*86400;
$data['deal_time'] = time()-$deal_day*86400;
$data['deal_status'] = '未成交';
if ($follow_day < $deal_day) {
$whereData = function($query) use ($data){
$query->where(['customer.owner_user_id'=>0])
->whereOr(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.update_time' => array('elt',$data['follow_time'])])
->whereOr(['customer.deal_time' => array('elt',$data['deal_time'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
} else {
$whereData = function($query) use ($data){
$query->where(['customer.owner_user_id'=>0])
->whereOr(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.deal_time' => array('elt',$data['deal_time'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
}
} else {
$whereData['customer.owner_user_id'] = 0;
}
return $whereData ? : '';
}
/**
* 客户权限判断(是否客户公海)
* @author Michael_xu
* @param type 1 是公海返回false,默认是公海返回true
* @return
*/
public function checkData($customer_id, $type = '')
{
//权限范围
$userModel = new \app\admin\model\User();
$authIds = $userModel->getUserByPer(); //权限范围的user_id
//是否客户公海
$map = $this->getWhereByPool();
$where['customer_id'] = $customer_id;
$customerInfo = db('crm_customer')->alias('customer')->where($where)->where($map)->find();
if ($customerInfo && !$type) {
return true;
} else {
$customerInfo = db('crm_customer')->where(['customer_id' => $customer_id])->find();
if (in_array($customerInfo['owner_user_id'], $authIds)) {
return true;
}
}
$this->error = '没有权限';
return false;
}
/**
* 客户到期天数
* @author Michael_xu
* @param
* @return
*/
public function getPoolDay($param)
{
$poolDay = '';
$isPool = 0;
$is_lock = $param['is_lock'] ? : 0;
$deal_status = $param['deal_status'] ? : '未成交';
$update_time = $param['update_time'];
if (strtotime($param['update_time'])) {
$update_time = strtotime($param['update_time']);
}
if (!$is_lock && $deal_status !== '已成交') {
$follow_time = time()-$param['follow_day']*86400;
$deal_time = time()-$param['deal_day']*86400;
if (($update_time < $follow_time) || ($param['deal_time'] < $deal_time)) {
$isPool = 1; //是公海
} else {
$sub_follow_day = ceil(($update_time-$follow_time)/86400);
$sub_deal_day = ceil(($param['deal_time']-$deal_time)/86400);
$poolDay = ($sub_deal_day > $sub_follow_day) ? $sub_follow_day : $sub_deal_day;
$poolDay = $poolDay ? : 0;
if ($poolDay < 0) {
$isPool = 1; //是公海
}
}
} elseif ($is_lock == 1) {
$poolDay = ''; //锁定
} elseif ($deal_status == '已成交') {
$poolDay = '';
}
if (!$param['owner_user_id']) {
$isPool = 1; //是公海
}
$data = [];
$data['poolDay'] = $poolDay;
$data['isPool'] = $isPool;
return $data;
}
/**
* [待进入客户池条件]
* @author Michael_xu
* @param
* @return
*/
public function getWhereByRemind()
{
$configModel = new \app\crm\model\ConfigData();
$configInfo = $configModel->getData();
$config = $configInfo['config'] ? : 0;
$follow_day = $configInfo['follow_day'] ? : 0;
$deal_day = $configInfo['deal_day'] ? : 0;
$remind_config = $configInfo['remind_config'] ? : 0;
$remind_day = $configInfo['remind_day'] ? : 0;
$whereData = [];
//启用
if ($config == 1 && $remind_config == 1) {
//默认公海条件(没有负责人或已经到期)
//通过提前提醒时间,计算查询时间段
$remind_follow_day = ($follow_day-$remind_day > 0) ? ($follow_day-$remind_day) : $follow_day-1;
$remind_deal_day = ($deal_day-$remind_day > 0) ? ($deal_day-$remind_day) : $deal_day-1;
if (($follow_day > 0) && ($deal_day > 0)) {
$follow_between = array(time()-$follow_day*86400,time()-$remind_follow_day*86400);
$deal_between = array(time()-$deal_day*86400,time()-$remind_deal_day*86400);
$data['update_between'] = $follow_between;
$data['deal_between'] = $deal_between;
if ($follow_day < $deal_day) {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.update_time' => array('between',$data['update_between'])])
->whereOr(['customer.deal_time' => array('between',$data['deal_between'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
} else {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.deal_time' => array('between',$data['deal_between'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
}
} else {
$whereData['customer.customer_id'] = 0;
}
} else {
$whereData['customer.customer_id'] = 0;
}
return $whereData ? : '';
}
/**
* [今日进入客户池条件]
* @author Michael_xu
* @param
* @return
*/
public function getWhereByToday()
{
$configModel = new \app\crm\model\ConfigData();
$configInfo = $configModel->getData();
$config = $configInfo['config'] ? : 0;
$follow_day = $configInfo['follow_day'] ? : 0;
$deal_day = $configInfo['deal_day'] ? : 0;
$whereData = [];
//启用
if ($config == 1) {
//默认公海条件(没有负责人或已经到期)
//通过提前提醒时间,计算查询时间段
if (($follow_day > 0) && ($deal_day > 0)) {
$follow_between = array(strtotime(date('Y-m-d',time()-$follow_day*86400)),time()-$follow_day*86400);
$deal_between = array(strtotime(date('Y-m-d',time()-$deal_day*86400)),time()-$deal_day*86400);
$data['update_time'] = time()-$follow_day*86400;
$data['deal_time'] = time()-$deal_day*86400;
$data['update_between'] = $follow_between;
$data['deal_between'] = $deal_between;
if ($follow_day < $deal_day) {
$whereData = function($query) use ($data){
$query->where(['customer.owner_user_id'=>0])
->whereOr(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.update_time' => array('between',$data['update_between'])])
->whereOr(['customer.deal_time' => array('between',$data['deal_between'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
} else {
$whereData = function($query) use ($data){
$query->where(['customer.owner_user_id'=>0])
->whereOr(function ($query) use ($data) {
$query->where(function ($query) use ($data) {
$query->where(['customer.deal_time' => array('between',$data['deal_between'])]);
})
->where(['customer.is_lock' => 0])
->where(['customer.deal_status' => ['neq','已成交']]);
});
};
}
} else {
$whereData['customer.customer_id'] = 0;
}
} else {
$whereData['customer.owner_user_id'] = 0;
$whereData['customer.update_time'] = array('between',array(strtotime(date('Y-m-d',time())),time()));
}
return $whereData ? : '';
}
/**
* [客户拥有、锁定数]
* @author Michael_xu
* @param is_deal 1包含成交客户
* @param types 1拥有客户上限2锁定客户上限
* @return
*/
public function getCountByHave($user_id, $is_deal = 0,$types = 1)
{
$where = [];
$where['owner_user_id'] = $user_id;
//公海逻辑
$configModel = new \app\crm\model\ConfigData();
$userModel = new \app\admin\model\User();
$configInfo = $configModel->getData();
$config = $configInfo['config'] ? : 0;
$follow_day = $configInfo['follow_day'] ? : 0;
$deal_day = $configInfo['deal_day'] ? : 0;
//默认条件(没有到期或已锁定)
$data['follow_time'] = time()-$follow_day*86400;
$data['deal_time'] = time()-$deal_day*86400;
$whereData = '';
//公海开启
if ($config == 1) {
switch ($types) {
case '1' :
if ($is_deal !== 1) {
//不包含成交客户
$where['deal_status'] = ['neq','已成交'];
if ($follow_day < $deal_day) {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(['update_time' => array('gt',$data['follow_time']),'deal_time' => array('gt',$data['deal_time'])]);
});
};
} else {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(['deal_time' => array('gt',$data['deal_time'])]);
});
};
}
} else {
if ($follow_day < $deal_day) {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(['update_time' => array('gt',$data['follow_time']),'deal_time' => array('gt',$data['deal_time'])]);
})
->whereOr(['deal_status' => ['eq','已成交']]);
};
} else {
$whereData = function($query) use ($data){
$query->where(function ($query) use ($data) {
$query->where(['deal_time' => array('gt',$data['deal_time'])]);
})
->whereOr(['deal_status' => ['eq','已成交']]);
};
}
}
break;
case '2' :
$where['is_lock'] = ['eq',1];
//默认不包含成交客户
$where['deal_status'] = ['neq','已成交'];
break;
}
} else {
//公海未开启
if ($is_deal !== 1) {
//不包含成交客户
$where['deal_status'] = ['neq','已成交'];
}
switch ($types) {
case '2' :
//锁定,默认不包含成交客户
$where['deal_status'] = ['neq','已成交'];
$where['is_lock'] = 1;
break;
}
}
$count = $this->where($where)->where($whereData)->count();
return $count ? : 0;
}
/**
* [客户成交新增数量]
* @author Michael_xu
* @param
* @return
*/
public function getAddDealSql($map)
{
$prefix = config('database.prefix');
$sql = "SELECT
'{$map['type']}' AS type,
'{$map['start_time']}' AS start_time,
'{$map['end_time']}' AS end_time,
IFNULL(
(
SELECT
count(customer_id)
FROM
{$prefix}crm_customer
WHERE
create_time BETWEEN {$map['start_time']} AND {$map['end_time']}
AND owner_user_id IN ({$map['create_user_id']})
),
0
) AS customer_num,
IFNULL(
count(customer_id),
0
) AS deal_customer_num
FROM
{$prefix}crm_customer
WHERE
create_time BETWEEN {$map['start_time']} AND {$map['end_time']}
AND deal_status = '{$map['deal_status']}'
AND owner_user_id IN ({$map['create_user_id']})";
return $sql;
}
/**
* [客户统计sql]
* @author Michael_xu
* @param
* @return
*/
public function getAddressCountBySql($map)
{
$prefix = config('database.prefix');
$sql = "SELECT
'{$map['address']}' AS address,
IFNULL(
(
SELECT
count(customer_id)
FROM
{$prefix}crm_customer
WHERE
address LIKE '%{$map['address']}%'
AND owner_user_id IN ({$map['owner_user_id']})
),
0
) AS allCustomer,
IFNULL(
count(customer_id),
0
) AS dealCustomer
FROM
{$prefix}crm_customer
WHERE
address LIKE '%{$map['address']}%'
AND deal_status = '{$map['deal_status']}'
AND owner_user_id IN ({$map['owner_user_id']})";
$list = $this->query($sql) ? : [];
return $list;
}
/**
* 获取附近的客户
*
* @param $param
* @return array
* @throws \think\db\exception\DataNotFoundException
* @throws \think\db\exception\ModelNotFoundException
* @throws \think\exception\DbException
*/
public function getNearbyList($param)
{
$apiCommon = new ApiCommon();
$userModel = new \app\admin\model\User();
$poolStatus = checkPerByAction('crm', 'customer', 'pool');
# 客户
$customerWhere = [];
if ((!empty($param['type']) && $param['type'] == 2) || !$poolStatus) {
$customerWhere = $this->getWhereByCustomer();
}
# 公海
$poolWhere = [];
if (!empty($param['type']) && $param['type'] == 9 && $poolStatus) {
$poolWhere = $this->getWhereByPool();
}
if (!empty($param['type']) && $param['type'] == 9 && !$poolStatus) {
return [];
}
# 基本权限
// $auth_user_ids = $userModel->getUserByPer('crm', 'customer', 'index');
// $authMapData['auth_user_ids'] = $auth_user_ids;
// $authMapData['user_id'] = $apiCommon->userInfo['id'];
// $authMap = function($query) use ($authMapData){
// $query->where(['customer.owner_user_id' => array('in',$authMapData['auth_user_ids'])])
// ->whereOr(function ($query) use ($authMapData) {
// $query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.ro_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
// })
// ->whereOr(function ($query) use ($authMapData) {
// $query->where('FIND_IN_SET("'.$authMapData['user_id'].'", customer.rw_user_id)')->where(['customer.owner_user_id' => array('neq','')]);
// });
// };
# 附近
$lngLatRange = $this->getLngLatRange($param['lng'], $param['lat'], $param['distance']);
$lngLatWhere = function ($query) use ($lngLatRange) {
$query->where(['lng' => ['egt', $lngLatRange['minLng']]]);
$query->where(['lng' => ['elt', $lngLatRange['maxLng']]]);
$query->where(['lat' => ['egt', $lngLatRange['minLat']]]);
$query->where(['lat' => ['elt', $lngLatRange['maxLat']]]);
};
# 经纬度值计算出错
if (empty($lngLatRange['minLng']) || empty($lngLatRange['maxLng']) || empty($lngLatRange['minLat']) || empty($lngLatRange['maxLat'])) {
return ['list' => [], 'count' => 0];
}
$count = db('crm_customer')->alias('customer')->where($customerWhere)->where($poolWhere)->where($lngLatWhere)->count();
$list = db('crm_customer')->alias('customer')
->where($customerWhere)
->where($poolWhere)
->where($lngLatWhere)
// ->where($authMap)
->field(['customer_id', 'name', 'address', 'detail_address', 'owner_user_id', 'lat', 'lng'])
->order('update_time', 'desc')
->select();
# 组装数据
foreach ($list as $key => $value) {
# todo 暂时将查询写在循环中
$ownerUserInfo = !empty($value['owner_user_id']) ? $userModel->getUserById($value['owner_user_id']) : [];
$ownerUserName = !empty($ownerUserInfo['realname']) ? $ownerUserInfo['realname'] : '';
$list[$key]['owner_user_name'] = $ownerUserName;
$list[$key]['distance'] = $this->getLngLatDistance($param['lng'], $param['lat'], $value['lng'], $value['lat'], 1, 0);
}
return ['list' => $list, 'count' => $count];
}
/**
* 计算两点地理坐标之间的距离
*
* @param number $longitude1 起点经度
* @param number $latitude1 起点纬度
* @param number $longitude2 终点经度
* @param number $latitude2 终点纬度
* @param int $unit 单位1米2公里
* @param int $decimal 精度:保留小数位数
* @return float
*/
private function getLngLatDistance($longitude1, $latitude1, $longitude2, $latitude2, $unit=2, $decimal=2)
{
$EARTH_RADIUS = 6370.996; // 地球半径系数
$PI = 3.1415926;
$radLat1 = $latitude1 * $PI / 180.0;
$radLat2 = $latitude2 * $PI / 180.0;
$radLng1 = $longitude1 * $PI / 180.0;
$radLng2 = $longitude2 * $PI /180.0;
$a = $radLat1 - $radLat2;
$b = $radLng1 - $radLng2;
$distance = 2 * asin(sqrt(pow(sin($a / 2), 2) + cos($radLat1) * cos($radLat2) * pow(sin($b / 2), 2)));
$distance = $distance * $EARTH_RADIUS * 1000;
if( $unit==2 ) $distance = $distance / 1000;
return round($distance, $decimal);
}
/**
* 获取经纬度范围值
*
* @param $myLng
* @param $myLat
* @param $distance
* @return array
*/
private function getLngLatRange($myLng, $myLat, $distance)
{
$pi = pi();
# 公里
$distance = $distance / 1000;
# 计算纬度区间
$latRange = 180 / $pi * $distance / 6372.797;
# 计算进度区间
$lngRang = $latRange / cos($myLat * $pi / 180);
$maxLng = $myLng + $lngRang; # 最大经度
$minLng = $myLng - $lngRang; # 最小经度
$maxLat = $myLat + $latRange; # 最大纬度
$minLat = $myLat - $latRange; # 最小纬度
return ['maxLng' => $maxLng, 'minLng' => $minLng, 'maxLat' => $maxLat, 'minLat' => $minLat];
}
/**
* 获取系统信息
*
* @param $id
* @return array
* @throws \think\db\exception\DataNotFoundException
* @throws \think\db\exception\ModelNotFoundException
* @throws \think\exception\DbException
*/
public function getSystemInfo($id)
{
# 客户
$field = ['obtain_time', 'deal_status', 'create_time', 'update_time', 'create_time'];
$customer = Db::name('crm_customer')->field($field)->where('customer_id', $id)->find();
# 创建人
$realname = Db::name('admin_user')->where('id', $customer['create_user_id'])->value('realname');
# 最后跟进时间
$follow = Db::name('crm_activity')->field(['content', 'update_time'])->where(['type' => 1, 'activity_type' => 2, 'activity_type_id' => $id])->order('activity_id', 'desc')->find();
return [
'obtain_time' => !empty($customer['obtain_time']) ? date('Y-m-d H:i:s', $customer['obtain_time']) : '',
'follow_record' => !empty($follow['content']) ? $follow['content'] : '',
'create_user_name' => $realname,
'create_time' => date('Y-m-d H:i:s', $customer['create_time']),
'update_time' => date('Y-m-d H:i:s', $customer['update_time']),
'follow_time' => !empty($follow['update_time']) ? date('Y-m-d H:i:s', $follow['update_time']) : '',
'deal_status' => $customer['deal_status']
];
}
/**
* 判断联系人详情权限 todo 商机模块也在用,以后抽成一个公共的方法
*
* @param $contactsId
* @return bool
*/
private function getContactsAuth($contactsId)
{
$ownerUserId = db('crm_contacts')->where('contacts_id', $contactsId)->value('owner_user_id');
$authUserIds = (new \app\admin\model\User())->getUserByPer('crm', 'contacts', 'read');
return in_array($ownerUserId, $authUserIds);
}
}