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<?php
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/**
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* 客户公海逻辑类
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*
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* @author fanqi
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* @since 2021-04-13
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*/
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namespace app\crm\logic;
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use app\admin\model\ActionRecord;
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use app\admin\model\Common;
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use app\admin\model\Field;
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use app\admin\model\File;
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use app\admin\model\Record;
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use app\crm\model\CustomerConfig;
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use PDOStatement;
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use think\Collection;
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use think\Db;
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use think\Model;
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class CustomerPoolLogic extends Common
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{
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/**
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* 公海列表
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*
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* @param $param
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* @author fanqi
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* @since 2021-04-14
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* @return array
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*/
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public function getPoolList($param)
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{
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$result = ['dataCount' => 0, 'list' => []];
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$fieldModel = new Field();
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$poolId = $param['pool_id'];
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$orderField = $param['order_field'];
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$orderType = $param['order_type'];
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// 基础条件
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$where['relation.pool_id'] = $poolId;
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// 普通搜索
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$searchMap = [];
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if ($param['search'] == '0' || !empty($param['search'])) {
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$search = $param['search'];
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$searchMap = function($query) use ($search) {
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$query->where('customer.name',array('like','%'.$search.'%'))
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->whereOr('customer.mobile',array('like','%'.$search.'%'))
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->whereOr('customer.telephone',array('like','%'.$search.'%'));
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};
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}
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// 处理排序参数
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if (!empty($orderField)) {
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if ($orderField == 'create_user_id_name') $orderField = 'create_user_id';
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if ($orderField == 'before_owner_user_name') $orderField = 'before_owner_user_id';
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}
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// 公海条件
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if ($param['is_excel'] == 1 && !empty($param['customer_id'])) {
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$authMap['customer.customer_id'] = ['in', trim(arrayToString($param['customer_id']),',')];
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}
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// 排序
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if (!empty($orderField) && !empty($orderType)) {
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$order = $fieldModel->getOrderByFormtype('crm_customer','customer', $orderField, $orderType);
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} else {
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$order = 'customer.update_time desc';
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}
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// 删除参数
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unset($param['pool_id']);
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unset($param['search']);
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unset($param['order_field']);
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unset($param['order_type']);
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unset($param['is_excel']);
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unset($param['customer_id']);
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// 格式化参数
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$request = $this->fmtRequest( $param );
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$requestMap = !empty($request['map']) ? $request['map'] : [];
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// 高级搜索
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$map = advancedQuery($requestMap, 'crm', 'customer', 'index');
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// 公海字段
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$customerFieldString = $this->getPoolQueryField($poolId);
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// 公海数据
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$customerPoolCount = db('crm_customer_pool_relation')->alias('relation')
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->join('__CRM_CUSTOMER__ customer', 'customer.customer_id = relation.customer_id', 'LEFT')
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->where($where)->where($searchMap)->where($map)->where($authMap)->count();
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if (empty($customerPoolCount)) return $result;
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$customerPoolList = db('crm_customer_pool_relation')->alias('relation')->field($customerFieldString)
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->join('__CRM_CUSTOMER__ customer', 'customer.customer_id = relation.customer_id', 'LEFT')
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->limit($request['offset'], $request['length'])->where($where)->where($searchMap)->where($map)->where($authMap)->orderRaw($order)->select();
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// 员工列表
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$userData = $this->getUserList();
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// 部门列表
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$structureData = $this->getStructureList();
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// 特殊字段
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$userField = $fieldModel->getFieldByFormType('crm_customer', 'user'); # 人员类型
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$structureField = $fieldModel->getFieldByFormType('crm_customer', 'structure'); # 部门类型
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$datetimeField = $fieldModel->getFieldByFormType('crm_customer', 'datetime'); # 日期时间类型
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$booleanField = $fieldModel->getFieldByFormType('crm_customer', 'boolean_value'); // 布尔值类型字段
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$dateIntervalField = $fieldModel->getFieldByFormType('crm_customer', 'date_interval'); // 日期区间类型字段
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$positionField = $fieldModel->getFieldByFormType('crm_customer', 'position'); // 地址类型字段
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$handwritingField = $fieldModel->getFieldByFormType('crm_customer', 'handwriting_sign'); // 手写签名类型字段
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$locationField = $fieldModel->getFieldByFormType('crm_customer', 'location'); // 定位类型字段
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// 扩展数据
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$extraData = [];
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$customerIds = array_column($customerPoolList, 'customer_id');
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$extraList = db('crm_customer_data')->whereIn('customer_id', $customerIds)->select();
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foreach ($extraList AS $key => $value) {
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$extraData[$value['customer_id']][$value['field']] = $value['content'];
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}
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// 整理公海数据
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foreach ($customerPoolList AS $key => $value) {
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$customerPoolList[$key]['create_user_name'] = !empty($userData[$value['create_user_id']]) ? $userData[$value['create_user_id']] : '';
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$customerPoolList[$key]['before_owner_user_name'] = !empty($userData[$value['before_owner_user_id']]) ? $userData[$value['before_owner_user_id']] : '';
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$customerPoolList[$key]['next_time'] = !empty($value['next_time']) ? date('Y-m-d H:i:s', $value['next_time']) : null;
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$customerPoolList[$key]['update_time'] = !empty($value['update_time']) ? date('Y-m-d H:i:s', $value['update_time']) : null;
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$customerPoolList[$key]['create_time'] = !empty($value['create_time']) ? date('Y-m-d H:i:s', $value['create_time']) : null;
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$customerPoolList[$key]['last_time'] = !empty($value['last_time']) ? date('Y-m-d H:i:s', $value['last_time']) : null;
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$customerPoolList[$key]['into_pool_time'] = !empty($value['into_pool_time']) ? date('Y-m-d H:i:s', $value['into_pool_time']) : null;
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// 处理日期时间类型的自定义字段
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foreach ($datetimeField AS $k => $v) {
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if (!empty($value[$v])) $customerPoolList[$key][$v] = date('Y-m-d H:i:s', $value[$v]);
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}
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// 处理人员类型的自定义字段
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foreach ($userField AS $k => $v) {
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if (!empty($value[$v])) {
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$customerPoolList[$key][$v] = $this->fieldTransformToText($value[$v], $userData);
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}
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}
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// 处理部门类型的自定义字段
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foreach ($structureField AS $k => $v) {
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if (!empty($value[$v])) $customerPoolList[$key][$v] = $this->fieldTransformToText($value[$v], $structureData);
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}
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// 布尔值类型字段
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foreach ($booleanField AS $k => $v) {
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$customerPoolList[$key][$v] = !empty($value[$v]) ? (string)$value[$v] : '0';
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}
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// 处理日期区间类型字段的格式
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foreach ($dateIntervalField AS $k => $v) {
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$customerPoolList[$key][$v] = !empty($extraData[$value['customer_id']][$v]) ? json_decode($extraData[$value['customer_id']][$v], true) : null;
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}
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// 处理地址类型字段的格式
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foreach ($positionField AS $k => $v) {
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$customerPoolList[$key][$v] = !empty($extraData[$value['customer_id']][$v]) ? json_decode($extraData[$value['customer_id']][$v], true) : null;
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}
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// 手写签名类型字段
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foreach ($handwritingField AS $k => $v) {
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$handwritingData = !empty($value[$v]) ? db('admin_file')->where('file_id', $value[$v])->value('file_path') : null;
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$customerPoolList[$key][$v] = ['url' => !empty($handwritingData) ? getFullPath($handwritingData) : null];
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}
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// 定位类型字段
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foreach ($locationField AS $k => $v) {
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$customerPoolList[$key][$v] = !empty($extraData[$value['customer_id']][$v]) ? json_decode($extraData[$value['customer_id']][$v], true) : null;
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}
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}
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$result['dataCount'] = $customerPoolCount;
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$result['list'] = $customerPoolList;
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return $result;
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}
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/**
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* 公海详情
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*
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* @param array $param pool_id 公海ID，customer_id 客户ID
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* @author fanqi
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* @since 2021-04-14
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* @return array|bool|PDOStatement|string|Model|null
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*/
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public function getPoolData($param)
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{
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# 更新用户自定义字段样式
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$this->updateFieldStyle($param);
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# 公海字段
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$fields = $this->getPoolQueryField($param['pool_id']);
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$data = db('crm_customer')->alias('customer')->field($fields)->where('customer_id', $param['customer_id'])->find();
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$fieldModel = new Field();
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# 员工列表
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$userData = $this->getUserList();
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# 部门列表
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$structureData = $this->getStructureList();
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# 特殊字段
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$userField = $fieldModel->getFieldByFormType('crm_customer', 'user'); # 人员类型
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$structureField = $fieldModel->getFieldByFormType('crm_customer', 'structure'); # 部门类型
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$datetimeField = $fieldModel->getFieldByFormType('crm_customer', 'datetime'); # 日期时间类型
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# 整理公海数据
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$data['create_user_name'] = !empty($userData[$data['create_user_id']]) ? $userData[$data['create_user_id']] : '';
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$data['before_owner_user_name'] = !empty($userData[$data['before_owner_user_id']]) ? $userData[$data['before_owner_user_id']] : '';
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$data['next_time'] = !empty($data['next_time']) ? date('Y-m-d H:i:s', $data['next_time']) : null;
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$data['update_time'] = !empty($data['update_time']) ? date('Y-m-d H:i:s', $data['update_time']) : null;
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$data['create_time'] = !empty($data['create_time']) ? date('Y-m-d H:i:s', $data['create_time']) : null;
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$data['last_time'] = !empty($data['last_time']) ? date('Y-m-d H:i:s', $data['last_time']) : null;
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$data['into_pool_time'] = !empty($data['into_pool_time']) ? date('Y-m-d H:i:s', $data['into_pool_time']) : null;
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# 处理日期时间类型的自定义字段
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foreach ($datetimeField AS $k => $v) {
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if (isset($data[$v])) {
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$data[$v] = !empty($data[$v]) ? date('Y-m-d H:i:s', $data[$v]) : null;
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}
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}
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# 处理人员类型的自定义字段
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foreach ($userField AS $k => $v) {
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if (isset($data[$v]) && !empty($data[$v])) {
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$data[$v] = $this->fieldTransformToText($data[$v], $userData);
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}
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}
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# 处理部门类型的自定义字段
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foreach ($structureField AS $k => $v) {
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if (isset($data[$v]) && !empty($data[$v])) {
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$data[$v] = $this->fieldTransformToText($data[$v], $structureData);
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}
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}
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return $data;
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}
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/**
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* @param array $param
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* @return array
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*/
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public function deletePoolCustomer($param)
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{
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if (empty($param['user_id'])) return ['缺少用户ID！'];
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# 消息数据
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$message = [];
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$customerId = $param['id'];
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# 查询客户列表数据
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$customerData = $this->getCustomerList($customerId);
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# 验证是否是公海数据
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foreach ($customerId AS $key => $value) {
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if (empty($customerData[$value])) {
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$message[] = '删除 《' . $customerData[$value]['name'] . '》 失败，原因：公海客户不存在！';
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unset($customerId[(int)$key]);
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}
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if (!empty($customerData[$value]['owner_user_id'])) {
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$message[] = '删除 《' . $customerData[$value]['name'] . '》 失败，原因：不是公海客户！';
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unset($customerId[(int)$key]);
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}
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}
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# 验证是否还有需要删除的客户
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if (empty($customerId)) return $message;
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# 查询与客户有关的数据
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$customerContactsData = db('crm_contacts')->whereIn('customer_id', $customerId)->column('customer_id');
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$customerBusinessData = db('crm_business')->whereIn('customer_id', $customerId)->column('customer_id');
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$customerContractData = db('crm_contract')->whereIn('customer_id', $customerId)->column('customer_id');
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# 验证客户下是否存在联系人、商机、合同
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foreach ($customerId AS $key => $value) {
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if (in_array($value, $customerContactsData)) {
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$message[] = '删除 《' . $customerData[$value]['name'] . '》 失败，原因：客户下存在联系人！';
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unset($customerId[(int)$key]);
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}
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if (in_array($value, $customerBusinessData)) {
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$message[] = '删除 《' . $customerData[$value]['name'] . '》 失败，原因：客户下存在商机！';
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unset($customerId[(int)$key]);
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}
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if (in_array($value, $customerContractData)) {
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$message[] = '删除 《' . $customerData[$value]['name'] . '》 失败，原因：客户下存在合同！';
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unset($customerId[(int)$key]);
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}
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}
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# 删除客户
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if (!empty($customerId)) {
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if (db('crm_customer')->whereIn('customer_id', $customerId)->delete()) {
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# 删除公海关联数据
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db('crm_customer_pool_relation')->whereIn('customer_id', $customerId)->delete();
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# 删除跟进记录
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(new Record())->delDataByTypes(2, $customerId);
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# 删除关联附件
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(new File())->delRFileByModule('crm_customer', $customerId);
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# 删除关联操作记录
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(new ActionRecord())->delDataById(['types' => 'crm_customer', 'action_id' => $customerId]);
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# 记录到数据操作日志
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$ip = request()->ip();
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$addOperationLogData = [];
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foreach ($customerId AS $key => $value) {
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$addOperationLogData[] = [
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'user_id' => $param['user_id'],
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'client_ip' => $ip,
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'module' => 'crm_customer',
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'action_id' => $value,
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'content' => '删除了客户：' . $customerData[$value]['name'],
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'create_time' => time(),
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'action_name' => 'delete',
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'target_name' => $customerData[$value]['name']
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];
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}
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db('admin_operation_log')->insertAll($addOperationLogData);
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} else {
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$message[] = '删除客户失败，请刷新后重试！';
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}
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}
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return $message;
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}
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/**
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* 获取公海池列表
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*
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* @param array $param 查询参数：user_id 用户id，structure_id 部门id
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* @author fanqi
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* @since 2021-04-21
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* @return bool|PDOStatement|string|Collection
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*/
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public function getPondList($param)
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{
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$adminTypes = adminGroupTypes($param['user_id']);
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return db('crm_customer_pool')->field(['pool_id', 'pool_name'])
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->where('status', 1)
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->where(function ($query) use ($param, $adminTypes) {
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if (!in_array(1, $adminTypes)) $query->where('admin_user_ids', 'like', '%,' . $param['user_id'] . ',%');
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if (!in_array(1, $adminTypes)) $query->whereOr('user_ids', 'like', '%,' . $param['user_id'] . ',%');
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if (!in_array(1, $adminTypes)) $query->whereOr('department_ids', '%,' . $param['structure_id'] . ',%');
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})->select();
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}
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/**
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* 获取公海字段
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*
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* @param array $param pool_id 公海ID，action 操作类型，action_id 数据id
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-13
|
|
|
* @return array
|
|
|
*/
|
|
|
public function getFieldList($param)
|
|
|
{
|
|
|
$data = [];
|
|
|
|
|
|
# 自定义字段
|
|
|
$where = [
|
|
|
'pool_id' => $param['pool_id'],
|
|
|
'is_hidden' => 0,
|
|
|
'form_type' => ['notin', ['file', 'desc_text', 'detail_table']]
|
|
|
];
|
|
|
$list = db('crm_customer_pool_field_setting')->where($where)->select();
|
|
|
|
|
|
# 处理公海字段
|
|
|
foreach ($list AS $key => $value) {
|
|
|
$list[$key]['field'] = $value['field_name'];
|
|
|
|
|
|
# 处理别名
|
|
|
switch ($value['field_name']) {
|
|
|
case 'create_user_id' :
|
|
|
$list[$key]['fieldName'] = 'create_user_name';
|
|
|
break;
|
|
|
case 'before_owner_user_id' :
|
|
|
$list[$key]['fieldName'] = 'before_owner_user_name';
|
|
|
break;
|
|
|
default :
|
|
|
$list[$key]['fieldName'] = $value['field_name'];
|
|
|
}
|
|
|
|
|
|
if (in_array($value['field_name'], ['last_record', 'create_user_id', 'create_time', 'update_time', 'last_time', 'deal_status'])) {
|
|
|
$list[$key]['system'] = 1;
|
|
|
} else {
|
|
|
$list[$key]['system'] = 0;
|
|
|
}
|
|
|
|
|
|
$data[$list[$key]['field']] = [
|
|
|
'field' => $list[$key]['field'],
|
|
|
'fieldName' => $list[$key]['fieldName'],
|
|
|
'name' => $list[$key]['name'],
|
|
|
'width' => '',
|
|
|
'is_hidden' => 1,
|
|
|
'system' => $list[$key]['system'],
|
|
|
'form_type' => $list[$key]['form_type']
|
|
|
];
|
|
|
}
|
|
|
|
|
|
# 公海字段样式
|
|
|
$list = $this->setFieldStyle($param, $data);
|
|
|
|
|
|
return array_values((array)$list);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 高级筛选字段列表
|
|
|
*
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-14
|
|
|
* @return array
|
|
|
*/
|
|
|
public function getAdvancedFilterFieldList()
|
|
|
{
|
|
|
# 基础字段
|
|
|
$base = [
|
|
|
['field' => 'address', 'name' => '省、市、区/县', 'form_type' => 'address', 'setting' => ''],
|
|
|
['field' => 'detail_address', 'name' => '详细地址', 'form_type' => 'text', 'setting' => ''],
|
|
|
['field' => 'last_record', 'name' => '最后跟进记录', 'form_type' => 'text', 'setting' => ''],
|
|
|
['field' => 'last_time', 'name' => '最后跟进时间', 'form_type' => 'datetime', 'setting' => ''],
|
|
|
['field' => 'create_time', 'name' => '创建时间', 'form_type' => 'datetime', 'setting' => ''],
|
|
|
['field' => 'update_time', 'name' => '更新时间', 'form_type' => 'datetime', 'setting' => ''],
|
|
|
['field' => 'create_user_id', 'name' => '创建人', 'form_type' => 'user', 'setting' => ''],
|
|
|
['field' => 'before_owner_user_id', 'name' => '前负责人', 'form_type' => 'user', 'setting' => ''],
|
|
|
['field' => 'into_pool_time', 'name' => '进入公海时间', 'form_type' => 'datetime', 'setting' => ''],
|
|
|
];
|
|
|
# 自定义字段
|
|
|
$list = db('admin_field')->field(['field', 'name', 'form_type', 'setting'])->where('types', 'crm_customer')->whereNotIn('form_type', ['file', 'handwriting_sign', 'desc_text', 'detail_table', 'date_interval'])->select();
|
|
|
$list = array_merge($list, $base);
|
|
|
|
|
|
# 整理数据
|
|
|
foreach ($list AS $key => $value) {
|
|
|
if (!empty($value['setting'])) $list[$key]['setting'] = explode(chr(10), $value['setting']);
|
|
|
}
|
|
|
|
|
|
return $list;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 领取公海客户
|
|
|
*
|
|
|
* @param array $param user_id 领取人ID，customer_id 要领取的客户ID
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-15
|
|
|
* @return array
|
|
|
*/
|
|
|
public function receiveCustomers($param)
|
|
|
{
|
|
|
|
|
|
if (empty($param['user_id'])) return ['缺少员工ID'];
|
|
|
|
|
|
# 查询参数
|
|
|
$userId = $param['user_id'];
|
|
|
$customerId = $param['customer_id'];
|
|
|
|
|
|
# 消息数据
|
|
|
$message = [];
|
|
|
|
|
|
# 查询客户列表数据
|
|
|
$customerData = $this->getCustomerList($customerId);
|
|
|
|
|
|
# 剔除非公海客户
|
|
|
foreach ($customerId AS $key => $value) {
|
|
|
if (!empty($customerData[$value]['owner_user_id'])) {
|
|
|
$message[] = '客户《' . $customerData[$value]['name'] . '》领取失败，失败原因：不是公海客户！';
|
|
|
|
|
|
unset($customerId[(int)$key]);
|
|
|
continue;
|
|
|
}
|
|
|
}
|
|
|
|
|
|
# 检查是否还有要领取的客户
|
|
|
if (empty($customerId)) return $message;
|
|
|
|
|
|
# 获取超出持有客户数的数量
|
|
|
$customerConfigModel = new CustomerConfig();
|
|
|
$exceedCount = $customerConfigModel->checkData($userId, 1, 0, count($customerId));
|
|
|
|
|
|
# 记录添加失败的客户
|
|
|
$failCustomer = [];
|
|
|
if (!is_bool($exceedCount) && !empty($exceedCount) && $exceedCount > 0) {
|
|
|
$failCustomer = array_slice($customerId, count($customerId) - $exceedCount);
|
|
|
foreach ($failCustomer AS $key => $value) {
|
|
|
$message[] = '客户《' . $customerData[$value]['name'] . '》领取失败，失败原因：持有客户数达到上限！';
|
|
|
}
|
|
|
}
|
|
|
# 可以领取的客户ID，取差集
|
|
|
$addCustomerId = count($customerId) == 1 ? $customerId : array_diff($customerId, $failCustomer);
|
|
|
|
|
|
# 检查是否还有要领取的客户
|
|
|
if (empty($addCustomerId)) return $message;
|
|
|
# 查询领取客户的公海id
|
|
|
$poolId=db('crm_customer_pool_relation')->whereIn('customer_id',$customerId)->value('pool_id');
|
|
|
# 公海配置
|
|
|
$poolConfig = db('crm_customer_pool')->field(['before_owner_conf', 'before_owner_day', 'receive_conf', 'receive_count'])->where('pool_id', $poolId)->find();
|
|
|
|
|
|
# 前负责人N天内不能领取客户
|
|
|
if (!empty($poolConfig['before_owner_conf'])) {
|
|
|
foreach ($addCustomerId AS $key => $value) {
|
|
|
# 是前负责人，检查前负责人是否能够领取。
|
|
|
if ($userId == $customerData[$value]['before_owner_user_id']) {
|
|
|
$restrictDay = $customerData[$value]['into_pool_time'] + 86400 * $poolConfig['before_owner_day'];
|
|
|
if (time() < $restrictDay) {
|
|
|
$message[] = '客户《' . $customerData[$value]['name'] . '》领取失败，失败原因：进入公海后，'.$poolConfig['before_owner_day'].'天内不能领取！';
|
|
|
|
|
|
unset($addCustomerId[(int)$key]);
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
|
|
|
# 检查是否还有要领取的客户
|
|
|
if (empty($addCustomerId)) return $message;
|
|
|
|
|
|
# 检查每天领取的个数限制
|
|
|
$countWhere['type'] = 1;
|
|
|
$countWhere['pool_id'] = $poolId;
|
|
|
$countWhere['user_id'] = $userId;
|
|
|
$countWhere['create_time'] = ['between', [strtotime(date('Y-m-d 00:00:00')), strtotime(date('Y-m-d 23:59:59'))]];
|
|
|
$receiveCount = db('crm_customer_pool_record')->where($countWhere)->count();
|
|
|
if (!empty($poolConfig['receive_conf']) && $receiveCount + count($addCustomerId) > $poolConfig['receive_count']) {
|
|
|
$overQuantity = ($receiveCount + count($addCustomerId)) - $poolConfig['receive_count'];
|
|
|
$message[] = '领取客户失败，失败原因：超出当日可领取数量，超出'.$overQuantity.'个！';
|
|
|
return $message;
|
|
|
}
|
|
|
|
|
|
# 整理客户更新数据
|
|
|
$addCustomerData = [
|
|
|
'owner_user_id' => $userId,
|
|
|
'before_owner_user_id' => 0,
|
|
|
'into_pool_time' => 0,
|
|
|
'obtain_time' => time()
|
|
|
];
|
|
|
|
|
|
# 整理字段操作记录和数据日志的数据
|
|
|
$ip = request()->ip();
|
|
|
$addActionRecordData = [];
|
|
|
$addOperationLogData = [];
|
|
|
$addReceiveData = [];
|
|
|
foreach ($addCustomerId AS $key => $value) {
|
|
|
$addActionRecordData[] = [
|
|
|
'user_id' => $userId,
|
|
|
'types' => 'crm_customer',
|
|
|
'action_id' => $value,
|
|
|
'content' => '领取了客户',
|
|
|
'create_time' => time()
|
|
|
];
|
|
|
$addOperationLogData[] = [
|
|
|
'user_id' => $userId,
|
|
|
'client_ip' => $ip,
|
|
|
'module' => 'crm_customer',
|
|
|
'action_id' => $value,
|
|
|
'content' => '领取了客户',
|
|
|
'create_time' => time(),
|
|
|
'action_name' => 'update',
|
|
|
'target_name' => $customerData[$value]['name']
|
|
|
];
|
|
|
$addReceiveData[] = [
|
|
|
'customer_id' => $value,
|
|
|
'user_id' => $userId,
|
|
|
'pool_id' => $poolId,
|
|
|
'type' => 1,
|
|
|
'create_time' => time()
|
|
|
];
|
|
|
}
|
|
|
|
|
|
Db::startTrans();
|
|
|
try {
|
|
|
# 领取客户
|
|
|
Db::name('crm_customer')->whereIn('customer_id', $addCustomerId)->update($addCustomerData);
|
|
|
|
|
|
# 设置客户的联系人数据
|
|
|
Db::name('crm_contacts')->whereIn('customer_id', $addCustomerId)->update(['owner_user_id' => $userId]);
|
|
|
|
|
|
# 删除公海与客户关联数据
|
|
|
Db::name('crm_customer_pool_relation')->whereIn('customer_id', $addCustomerId)->delete();
|
|
|
|
|
|
# 字段操作日志
|
|
|
Db::name('admin_action_record')->insertAll($addActionRecordData);
|
|
|
|
|
|
# 数据操作日志
|
|
|
Db::name('admin_operation_log')->insertAll($addOperationLogData);
|
|
|
|
|
|
# 记录领取的客户
|
|
|
Db::name('crm_customer_pool_record')->insertAll($addReceiveData);
|
|
|
|
|
|
Db::commit();
|
|
|
} catch (\Exception $e) {
|
|
|
Db::rollback();
|
|
|
|
|
|
$message = ['领取失败，刷新后重试！'];
|
|
|
}
|
|
|
|
|
|
return $message;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 分配客户
|
|
|
*
|
|
|
* @param array $param user_id 员工ID，customer_id 客户ID
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-15
|
|
|
* @return array
|
|
|
*/
|
|
|
public function distributeCustomer($param)
|
|
|
{
|
|
|
# 查询参数
|
|
|
$userId = $param['user_id'];
|
|
|
$customerId = $param['customer_id'];
|
|
|
$username = db('admin_user')->where('id', $userId)->value('realname');
|
|
|
|
|
|
# 消息数据
|
|
|
$message = [];
|
|
|
|
|
|
# 查询客户列表数据
|
|
|
$customerData = $this->getCustomerList($customerId);
|
|
|
|
|
|
# 剔除非公海客户
|
|
|
foreach ($customerId AS $key => $value) {
|
|
|
if (!empty($customerData[$value]['owner_user_id'])) {
|
|
|
$message[] = '将客户《' . $customerData[$value]['name'] . '》分配给员工' . $username . '失败，失败原因：不是公海客户！';
|
|
|
|
|
|
unset($customerId[(int)$key]);
|
|
|
continue;
|
|
|
}
|
|
|
}
|
|
|
|
|
|
# 检查是否还有要领取的客户
|
|
|
if (empty($customerId)) return $message;
|
|
|
|
|
|
# 获取超出持有客户数的数量
|
|
|
$customerConfigModel = new CustomerConfig();
|
|
|
$exceedCount = $customerConfigModel->checkData($userId, 1, 0, count($customerId));
|
|
|
|
|
|
# 记录添加失败的客户
|
|
|
$failCustomer = [];
|
|
|
if (!is_bool($exceedCount) && !empty($exceedCount) && $exceedCount > 0) {
|
|
|
$failCustomer = array_slice($customerId, count($customerId) - $exceedCount);
|
|
|
foreach ($failCustomer AS $key => $value) {
|
|
|
$message[] = '将客户《' . $customerData[$value]['name'] . '》分配给员工' . $username . '失败，失败原因：持有客户数达到上限！';
|
|
|
}
|
|
|
}
|
|
|
|
|
|
# 可以领取的客户ID，取差集
|
|
|
$addCustomerId = count($customerId) == 1 ? $customerId : array_diff($customerId, $failCustomer);
|
|
|
|
|
|
# 检查是否还有要领取的客户
|
|
|
if (empty($addCustomerId)) return $message;
|
|
|
# 查询分配客户的公海id
|
|
|
$poolId=db('crm_customer_pool_relation')->whereIn('customer_id',$customerId)->value('pool_id');
|
|
|
# 整理客户更新数据
|
|
|
$addCustomerData = [
|
|
|
'owner_user_id' => $userId,
|
|
|
'before_owner_user_id' => 0,
|
|
|
'into_pool_time' => 0,
|
|
|
'obtain_time' => time(),
|
|
|
'is_dealt' => 0,
|
|
|
'is_allocation' => 1,
|
|
|
'follow' => '待跟进'
|
|
|
];
|
|
|
|
|
|
# 整理字段操作记录和数据日志的数据
|
|
|
$ip = request()->ip();
|
|
|
$addActionRecordData = [];
|
|
|
$addOperationLogData = [];
|
|
|
$addReceiveData = [];
|
|
|
foreach ($addCustomerId AS $key => $value) {
|
|
|
$addActionRecordData[] = [
|
|
|
'user_id' => $userId,
|
|
|
'types' => 'crm_customer',
|
|
|
'action_id' => $value,
|
|
|
'content' => '将客户 ' . $customerData[$value]['name'] . ' 分配给员工 ' . $username,
|
|
|
'create_time' => time()
|
|
|
];
|
|
|
$addOperationLogData[] = [
|
|
|
'user_id' => $userId,
|
|
|
'client_ip' => $ip,
|
|
|
'module' => 'crm_customer',
|
|
|
'action_id' => $value,
|
|
|
'content' => '将客户 ' . $customerData[$value]['name'] . ' 分配给员工 ' . $username,
|
|
|
'create_time' => time(),
|
|
|
'action_name' => 'update',
|
|
|
'target_name' => $customerData[$value]['name']
|
|
|
];
|
|
|
$addReceiveData[] = [
|
|
|
'customer_id' => $value,
|
|
|
'user_id' => $userId,
|
|
|
'pool_id' => $poolId,
|
|
|
'type' => 3,
|
|
|
'create_time' => time()
|
|
|
];
|
|
|
}
|
|
|
|
|
|
Db::startTrans();
|
|
|
try {
|
|
|
# 领取客户
|
|
|
Db::name('crm_customer')->whereIn('customer_id', $addCustomerId)->update($addCustomerData);
|
|
|
|
|
|
# 设置客户的联系人数据
|
|
|
Db::name('crm_contacts')->whereIn('customer_id', $addCustomerId)->update(['owner_user_id' => $userId]);
|
|
|
|
|
|
# 删除公海与客户关联数据
|
|
|
Db::name('crm_customer_pool_relation')->whereIn('customer_id', $addCustomerId)->delete();
|
|
|
|
|
|
# 字段操作日志
|
|
|
Db::name('admin_action_record')->insertAll($addActionRecordData);
|
|
|
|
|
|
# 数据操作日志
|
|
|
Db::name('admin_operation_log')->insertAll($addOperationLogData);
|
|
|
|
|
|
# 记录领取的客户
|
|
|
Db::name('crm_customer_pool_record')->insertAll($addReceiveData);
|
|
|
|
|
|
Db::commit();
|
|
|
} catch (\Exception $e) {
|
|
|
Db::rollback();
|
|
|
|
|
|
$message = ['分配失败，刷新后重试！'];
|
|
|
}
|
|
|
|
|
|
return $message;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 公海权限
|
|
|
*
|
|
|
* @param $param
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-14
|
|
|
* @return array
|
|
|
*/
|
|
|
public function getAuthorityData($param)
|
|
|
{
|
|
|
# 权限
|
|
|
$authority = [
|
|
|
'index' => false, # 列表
|
|
|
'receive' => false, # 领取
|
|
|
'distribute' => false, # 分配
|
|
|
'excelexport' => false, # 导出
|
|
|
'excelimport' => false, # 导入
|
|
|
'delete' => false, # 删除
|
|
|
];
|
|
|
|
|
|
if (empty($param['pool_id']) || empty($param['user_id']) || empty($param['structure_id'])) return $authority;
|
|
|
|
|
|
$poolId = $param['pool_id'];
|
|
|
$userId = $param['user_id'];
|
|
|
$structureId = $param['structure_id'];
|
|
|
|
|
|
# 是否是超级管理员
|
|
|
$userLevel = isSuperAdministrators($param['user_id']);
|
|
|
|
|
|
# 公海成员数据
|
|
|
$data = db('crm_customer_pool')->field(['admin_user_ids', 'user_ids', 'department_ids'])->where('pool_id', $poolId)->find();
|
|
|
|
|
|
# 管理员、成员、部门
|
|
|
$adminUserIds = !empty($data['admin_user_ids']) ? explode(',', trim($data['admin_user_ids'], ',')) : [];
|
|
|
$userIds = !empty($data['user_ids']) ? explode(',', trim($data['user_ids'], ',')) : [];
|
|
|
$structureIds = !empty($data['department_ids']) ? explode(',', trim($data['department_ids'], ',')) : [];
|
|
|
|
|
|
# 权限判断
|
|
|
$authority['index'] = ($userLevel || in_array($userId, $adminUserIds)) || (in_array($userId, $userIds) || in_array($structureId, $structureIds));
|
|
|
$authority['receive'] = ($userLevel || in_array($userId, $adminUserIds)) || (in_array($userId, $userIds) || in_array($structureId, $structureIds));
|
|
|
$authority['distribute'] = $userLevel || in_array($userId, $adminUserIds);
|
|
|
$authority['excelexport'] = $userLevel || in_array($userId, $adminUserIds);
|
|
|
$authority['excelimport'] = $userLevel || in_array($userId, $adminUserIds);
|
|
|
$authority['delete'] = $userLevel || in_array($userId, $adminUserIds);
|
|
|
|
|
|
return $authority;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 获取用户公海字段样式
|
|
|
*
|
|
|
* @param array $param pool 公海ID，user_is 用户ID
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-22
|
|
|
* @return array[]
|
|
|
*/
|
|
|
public function getFieldConfigIndex($param)
|
|
|
{
|
|
|
$showList = [];
|
|
|
$hideList = [];
|
|
|
|
|
|
# 公海字段-用户配置数据
|
|
|
$data = db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->value('content');
|
|
|
$data = !empty($data) ? json_decode($data, true) :[];
|
|
|
|
|
|
if (!empty($data)) {
|
|
|
$exceptFields = db('admin_field')->where(['types' => 'crm_customer', 'form_type' => ['in', ['file', 'handwriting_sign', 'desc_text', 'detail_table']]])->column('field');
|
|
|
|
|
|
foreach ($data AS $key => $value) {
|
|
|
if (in_array($value['field'], $exceptFields)) continue;
|
|
|
|
|
|
if (!empty($value['is_hidden'])) {
|
|
|
$hideList[] = $value;
|
|
|
} else {
|
|
|
$showList[] = $value;
|
|
|
}
|
|
|
}
|
|
|
} else {
|
|
|
# 公海字段-后台配置数据
|
|
|
$where = [
|
|
|
'pool_id' => $param['pool_id'],
|
|
|
'is_hidden' => 0,
|
|
|
'form_type' => ['notin', ['file', 'handwriting_sign', 'desc_text', 'detail_table']]
|
|
|
];
|
|
|
$poolField = db('crm_customer_pool_field_setting')->where($where)->select();
|
|
|
foreach ($poolField AS $key => $value) {
|
|
|
if (empty($value['is_hidden'])) {
|
|
|
$showList[] = [
|
|
|
'field' => $value['field_name'],
|
|
|
'name' => $value['name'],
|
|
|
'form_type' => $value['form_type'],
|
|
|
'is_hidden' => $value['is_hidden'],
|
|
|
'width' => ''
|
|
|
];
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
|
|
|
return ['value_list' => $showList, 'hide_list' => $hideList];
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 设置公海字段列宽
|
|
|
*
|
|
|
* @param array $param pool_id 公海ID，field 字段名，width 宽度
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-22
|
|
|
*/
|
|
|
public function setFieldWidth($param)
|
|
|
{
|
|
|
$data = db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->value('content');
|
|
|
$data = !empty($data) ? json_decode($data, true) :[];
|
|
|
|
|
|
if (!empty($data)) {
|
|
|
foreach ($data AS $key => $value) {
|
|
|
if ($param['field'] == $value['field']) {
|
|
|
$data[$key]['width'] = $param['width'];
|
|
|
}
|
|
|
}
|
|
|
db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->update([
|
|
|
'content' => json_encode($data),
|
|
|
'update_time' => time()
|
|
|
]);
|
|
|
} else {
|
|
|
$result = [];
|
|
|
$poolField = db('crm_customer_pool_field_setting')->where('pool_id', $param['pool_id'])->select();
|
|
|
foreach ($poolField AS $key => $value) {
|
|
|
if ($param['field'] == $value['field_name']) {
|
|
|
$value['width'] = $param['width'];
|
|
|
}
|
|
|
$result[] = [
|
|
|
'field' => $value['field_name'],
|
|
|
'name' => $value['name'],
|
|
|
'width' => $value['width'],
|
|
|
'is_hidden' => $value['hidden']
|
|
|
];
|
|
|
}
|
|
|
if (!empty($result)) {
|
|
|
db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->insert([
|
|
|
'user_id' => $param['user_id'],
|
|
|
'pool_id' => $param['pool_id'],
|
|
|
'content' => json_encode($result),
|
|
|
'create_time' => time(),
|
|
|
'update_time' => time()
|
|
|
]);
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 设置公海字段样式
|
|
|
*
|
|
|
* @param array $param pool_id 公海ID，value 要显示的字段数组，hide_value 要隐藏的字段数组
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-22
|
|
|
*/
|
|
|
public function setFieldConfig($param)
|
|
|
{
|
|
|
$data = [];
|
|
|
$showList = $param['value'];
|
|
|
$hideList = $param['hide_value'];
|
|
|
|
|
|
foreach ($showList AS $key => $value) {
|
|
|
$data[] = [
|
|
|
'field' => $value['field'],
|
|
|
'name' => $value['name'],
|
|
|
'is_hidden' => 0,
|
|
|
'width' => $value['width']
|
|
|
];
|
|
|
}
|
|
|
foreach ($hideList AS $key => $value) {
|
|
|
$data[] = [
|
|
|
'field' => $value['field'],
|
|
|
'name' => $value['name'],
|
|
|
'is_hidden' => 1,
|
|
|
'width' => $value['width']
|
|
|
];
|
|
|
}
|
|
|
|
|
|
if (db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->value('id')) {
|
|
|
db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->update([
|
|
|
'content' => json_encode($data),
|
|
|
'update_time' => time()
|
|
|
]);
|
|
|
} else {
|
|
|
db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->insert([
|
|
|
'user_id' => $param['user_id'],
|
|
|
'pool_id' => $param['pool_id'],
|
|
|
'content' => json_encode($data),
|
|
|
'create_time' => time(),
|
|
|
'update_time' => time()
|
|
|
]);
|
|
|
}
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 数据的ID字符串转文字
|
|
|
*
|
|
|
* @param string $source 源ids
|
|
|
* @param array $target 目标数组
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-14
|
|
|
* @return string
|
|
|
*/
|
|
|
private function fieldTransformToText($source, $target)
|
|
|
{
|
|
|
$result = [];
|
|
|
|
|
|
$array = explode(',', trim($source, ','));
|
|
|
|
|
|
foreach ($array AS $kk => $vv) {
|
|
|
if (!empty($target[$vv])) $result[] = $target[$vv];
|
|
|
}
|
|
|
|
|
|
return implode(',', $result);
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 查询表字段
|
|
|
*
|
|
|
* @param int $poolId 公海ID
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-14
|
|
|
* @return string
|
|
|
*/
|
|
|
private function getPoolQueryField($poolId)
|
|
|
{
|
|
|
# 自定义字段
|
|
|
$customerFields = db('crm_customer_pool_field_setting')->where('pool_id', $poolId)->column('field_name');
|
|
|
$customerFields[] = 'customer_id';
|
|
|
|
|
|
# 自定增加表别名
|
|
|
$result = array_reduce($customerFields, function ($result, $value) {
|
|
|
return $result . 'customer.' . $value . ',';
|
|
|
});
|
|
|
|
|
|
return trim($result, ',');
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 获取员工列表
|
|
|
*
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-14
|
|
|
* @return array
|
|
|
*/
|
|
|
private function getUserList()
|
|
|
{
|
|
|
$result = [];
|
|
|
|
|
|
$list = db('admin_user')->field(['id', 'realname'])->select();
|
|
|
|
|
|
foreach ($list AS $key => $value) {
|
|
|
$result[$value['id']] = $value['realname'];
|
|
|
}
|
|
|
|
|
|
return $result;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 获取部门列表
|
|
|
*
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-14
|
|
|
* @return array
|
|
|
*/
|
|
|
private function getStructureList()
|
|
|
{
|
|
|
$result = [];
|
|
|
|
|
|
$list = db('admin_structure')->field(['id', 'name'])->select();
|
|
|
|
|
|
foreach ($list AS $key => $value) {
|
|
|
$result[$value['id']] = $value['name'];
|
|
|
}
|
|
|
|
|
|
return $result;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 获取客户列表
|
|
|
*
|
|
|
* @param array $customerId 客户ID
|
|
|
* @author fanqi
|
|
|
* @since 2021-04-15
|
|
|
* @return array
|
|
|
*/
|
|
|
private function getCustomerList($customerId)
|
|
|
{
|
|
|
$result = [];
|
|
|
|
|
|
# 获取客户数据
|
|
|
$customerList = db('crm_customer')->field(['customer_id', 'owner_user_id', 'name', 'into_pool_time', 'before_owner_user_id'])->whereIn('customer_id', $customerId)->select();
|
|
|
|
|
|
# 整理客户数据
|
|
|
foreach ($customerList AS $key => $value) {
|
|
|
$result[$value['customer_id']] = $value;
|
|
|
}
|
|
|
|
|
|
return $result;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 设置公海字段样式
|
|
|
*
|
|
|
* @param array $param user_id 用户id，pool_id 公海id
|
|
|
* @param array $data 公海字段数据
|
|
|
* @return array
|
|
|
*/
|
|
|
private function setFieldStyle($param, $data)
|
|
|
{
|
|
|
$result = [];
|
|
|
|
|
|
# 更新字段样式
|
|
|
$this->updateFieldStyle($param);
|
|
|
|
|
|
# 查询自定义字段样式列表
|
|
|
$list = db('crm_customer_pool_field_style')->where(['user_id' => $param['user_id'], 'pool_id' => $param['pool_id']])->value('content');
|
|
|
|
|
|
# 如果用户没有自定义数据返回原数据
|
|
|
if (empty($list)) return $data;
|
|
|
|
|
|
$list = json_decode($list, true);
|
|
|
|
|
|
foreach ($list AS $key => $value) {
|
|
|
if (!empty($value['is_hidden']) || empty($data[$value['field']])) continue;
|
|
|
|
|
|
$result[] = [
|
|
|
'field' => $value['field'],
|
|
|
'fieldName' => $data[$value['field']]['fieldName'],
|
|
|
'name' => $value['name'],
|
|
|
'width' => $value['width'],
|
|
|
'is_hidden' => 0,
|
|
|
'system' => $data[$value['field']]['system'],
|
|
|
'form_type' => $data[$value['field']]['form_type'],
|
|
|
];
|
|
|
}
|
|
|
|
|
|
return $result;
|
|
|
}
|
|
|
|
|
|
/**
|
|
|
* 更新用户设置的字段样式
|
|
|
*
|
|
|
* @param $param
|
|
|
* @author fanqi
|
|
|
* @since 2021-05-06
|
|
|
*/
|
|
|
private function updateFieldStyle($param)
|
|
|
{
|
|
|
if (!empty($param['user_id']) && !empty($param['pool_id'])) {
|
|
|
# 公海字段-用户配置数据
|
|
|
$fieldStyleContent = db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->value('content');
|
|
|
|
|
|
if (!empty($fieldStyleContent)) {
|
|
|
$fieldStyleList = json_decode($fieldStyleContent, true);
|
|
|
|
|
|
# 公海字段-后台配置数据
|
|
|
$poolField = db('crm_customer_pool_field_setting')->where('pool_id', $param['pool_id'])->select();
|
|
|
$poolData = [];
|
|
|
foreach ($poolField AS $key => $value) {
|
|
|
$poolData[$value['field_name']] = $value;
|
|
|
}
|
|
|
|
|
|
# 去掉隐藏的字段 + 去掉已经存在的字段 = 剩下的就是新增(隐藏后又开启)的字段
|
|
|
foreach ($fieldStyleList AS $key => $value) {
|
|
|
# 去掉隐藏的字段
|
|
|
if (empty($poolData[$value['field']]) || (!empty($poolData[$value['field']]) && !empty($poolData[$value['field']]['is_hidden']))) {
|
|
|
unset($fieldStyleList[$key]);
|
|
|
unset($poolData[$value['field']]);
|
|
|
continue;
|
|
|
}
|
|
|
|
|
|
# 后台可能更新了字段名称
|
|
|
$fieldStyleList[$key]['name'] = $poolData[$value['field']]['name'];
|
|
|
|
|
|
# 去掉已经存在的字段
|
|
|
unset($poolData[$value['field']]);
|
|
|
}
|
|
|
|
|
|
# 新增（隐藏后又开启）字段
|
|
|
if (!empty($poolData)) {
|
|
|
foreach ($poolData AS $key => $value) {
|
|
|
if (empty($value['is_hidden'])) {
|
|
|
$fieldStyleList[] = [
|
|
|
'field' => $value['field_name'],
|
|
|
'name' => $value['name'],
|
|
|
'is_hidden' => 0,
|
|
|
'width' => ''
|
|
|
];
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
|
|
|
# 公海字段-更新用户配置
|
|
|
db('crm_customer_pool_field_style')->where(['pool_id' => $param['pool_id'], 'user_id' => $param['user_id']])->update([
|
|
|
'content' => json_encode(array_values($fieldStyleList))
|
|
|
]);
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
} |
