<?php
/**
* 使用定时器将符合条件的用户回收到公海池
*
* @author fanqi
* @since 2021-03-31
*/
namespace app\common\command;
use think\Config;
use think\console\Command;
use think\console\Input;
use think\console\input\Argument;
use think\console\input\Option;
use think\console\Output;
use think\Db;
use think\response\Json;
use Workerman\Lib\Timer;
use Workerman\Worker;
class PoolCommand extends Command
{
protected $timer;
protected $interval = 10;
protected function configure()
{
$this->setName('pool')
->addArgument('status', Argument::REQUIRED, 'start/stop/reload/status/connections')
->addOption('d', null, Option::VALUE_NONE, 'daemon（守护进程）方式启动')
->setDescription('公海回收定时器');
// 读取数据库配置文件
$filename = ROOT_PATH . 'config' . DS . 'database.php';
// 重新加载数据库配置文件
Config::load($filename, 'database');
}
/**
* 初始化
*
* @param Input $input
* @param Output $output
*/
protected function init(Input $input, Output $output)
{
global $argv;
$argv[1] = $input->getArgument('status') ?: 'start';
if ($input->hasOption('d')) {
$argv[2] = '-d';
} else {
unset($argv[2]);
}
}
/**
* 停止定时器
*/
public function stop()
{
Timer::del($this->timer);
}
/**
* 启动定时器
*/
public function start()
{
$this->timer = Timer::add($this->interval, function () {
# 只在凌晨12点至6点间执行
if ((int)date('H') >= 0 && (int)date('H') < 6) {
# 公海规则
$ruleList = db('crm_customer_pool_rule')->alias('rule')->field('rule.*')
->join('__CRM_CUSTOMER_POOL__ pool', 'pool.pool_id = rule.pool_id', 'LEFT')->where('pool.status', 1)->select();
if (!empty($ruleList)) {
# 符合公海条件的客户IDS
$customerIds = $this->getQueryCondition($ruleList);
# 整理客户公海关联数据
$poolRelationData = $this->getCustomerPoolRelationData($customerIds);
# 整理修改客户数据的条件（进入公海时间，前负责人...）
$customerWhere = $this->getCustomerQueryCondition($customerIds);
Db::startTrans();
try {
# 将客户退回公海
if (!empty($poolRelationData)) Db::name('crm_customer_pool_relation')->insertAll($poolRelationData);
# 修改客户数据
if (!empty($customerWhere)) {
Db::name('crm_customer')->whereIn('customer_id', $customerWhere)->exp('before_owner_user_id', 'owner_user_id')->update([
'ro_user_id' => '',
'rw_user_id' => '',
'owner_user_id' => 0,
'into_pool_time' => time()
]);
}
$this->updateInfo($ruleList,$customerWhere);
# 删除联系人的负责人
Db::name('crm_contacts')->whereIn('customer_id', $customerWhere)->update(['owner_user_id' => '']);
Db::commit();
} catch (\Exception $e) {
Db::rollback();
}
}
}
});
}
/**
* 自动入公海操作记录
* @param $ruleList
* @param $customerWhere
*
* @author alvin guogaobo
* @version 1.0 版本号
* @since 2021/6/3 0003 10:38
*/
private function updateInfo($ruleList, $customerWhere)
{
foreach ($ruleList as $k => $v) {
$levels = json_decode($v['level'], true);
foreach ($levels as $k1 => $v1) {
if (!empty($v1['limit_day'])) {
$time = $v1['limit_day'];
} else {
$time = $this->getMinDay($levels);
}
}
foreach ($customerWhere as $val) {
if ($v['type'] == 1) updateActionLog(0, 'crm_customer', $val, '', '', '超过' . $time . '天无新建跟进记录自动进入公海');
if ($v['type'] == 2) updateActionLog(0, 'crm_customer', $val, '', '', '超过' . $time . '天无新建商机自动进入公海');
if ($v['type'] == 3) updateActionLog(0, 'crm_customer', $val, '', '', '超过' . $time . '天未成交自动进入公海');
}
}
}
protected function execute(Input $input, Output $output)
{
# 动态修改运行时参数
set_time_limit(0);
ini_set('memory_limit', '512M');
$this->init($input, $output);
# 创建定时器任务
$task = new Worker();
$task->name = 'pool';
$task->count = 1;
$task->onWorkerStart = [$this, 'start'];
$task->runAll();
}
/**
* 整理修改客户数据的条件
*
* @param array $customerIds 客户ID
* @return array
* @since 2021-04-01
* @author fanqi
*/
private function getCustomerQueryCondition($customerIds)
{
$result = [];
foreach ($customerIds as $k1 => $v1) {
foreach ($v1 as $k2 => $v2) {
$result[] = $v2;
}
}
return array_unique($result);
}
/**
* 客户公海关联数据
*
* @param array $customerIds 客户ID
* @return array
* @since 2021-04-01
* @author fanqi
*/
private function getCustomerPoolRelationData($customerIds)
{
$result = [];
# 用于排重
$repeat = [];
foreach ($customerIds as $k1 => $v1) {
$customerArray = array_unique($v1);
foreach ($customerArray as $k2 => $v2) {
if (!empty($repeat[$k1][$v2])) continue;
$result[] = [
'pool_id' => $k1,
'customer_id' => $v2
];
$repeat[$k1][$v2] = $v2;
}
}
return $result;
}
/**
* 获取符合公海条件的客户
*
* @param array $rules 公海规则数据
* @return array
* @since 2021-04-01
* @author fanqi
*/
private function getQueryCondition($rules)
{
$result = [];
foreach ($rules as $k => $v) {
if (!isset($result[$v['pool_id']])) $result[$v['pool_id']] = [];
if ($v['type'] == 1) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getFollowUpQueryResult($v['level_conf'], $v['level'], $v['deal_handle'], $v['business_handle']));
if ($v['type'] == 2) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getBusinessQueryResult($v['level_conf'], $v['level'], $v['deal_handle']));
if ($v['type'] == 3) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getDealQueryResult($v['level_conf'], $v['level'], $v['business_handle']));
}
return $result;
}
/**
* N天内无新建跟进记录的客户
*
* @param int $type 类型：1 所有用户，不分级别，2 根据用户级别区分
* @param Json $levels 级别数据
* @param int $dealStatus 是否排除成交用户：1 排除，0 不排除
* @param int $businessStatus 是否排除有商机用户：1 排除，0 不排除
* @return array
* @since 2021-04-01
* @author fanqi
*/
private function getFollowUpQueryResult($type, $levels, $dealStatus, $businessStatus)
{
# 转换格式
$levels = json_decode($levels, true);
# 默认条件
$where = "`customer`.`owner_user_id` > 0";
# 所有用户，不区分级别
if ($type == 1) {
foreach ($levels as $k1 => $v1) {
if (!empty($v1['limit_day'])) {
$time = time() - 24 * 60 * 60 * $v1['limit_day'];
$where .= " AND ((`customer`.`last_time` < " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`obtain_time` < " . $time . " AND ISNULL(`customer`.`last_time`)))";
}
}
}
# 根据用户级别设置条件
if ($type == 2) {
foreach ($levels as $k1 => $v1) {
if (!empty($v1['level']) && !empty($v1['limit_day'])) {
$time = (time() - 24 * 60 * 60 * $v1['limit_day']);
if ($k1 == 0) {
$where .= " AND ( ((`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`last_time` < " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND ISNULL(`customer`.`last_time`)))";
} else {
$where .= " OR ((`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`last_time` < " . $time . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (`customer`.`level` = '" . $v1['level'] . "' AND `customer`.`obtain_time` < " . $time . " AND ISNULL(`customer`.`last_time`)))";
}
}
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minTime = (time() - 24 * 60 * 60 * $minLimit);
$where .= " OR ((!`customer`.`level` AND `customer`.`last_time` < " . $minTime . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` < " . $minTime . " AND ISNULL(`customer`.`last_time`))) )";
}
# 选择不进入公海的客户（已成交客户）
if (!empty($dealStatus)) $where .= " AND (`customer`.`deal_status` <> '已成交' OR ISNULL(`customer`.`deal_status`))";
# 选择不进入公海的客户（有商机客户)
if (!empty($businessStatus)) $where .= " AND ISNULL(`business`.`customer_id`)";
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 查询符合条件的客户
return db('crm_customer')
->alias('customer')->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->where($where)->column('customer.customer_id');
}
/**
* N天内无新建商机的客户
*
* @param int $type 类型：1 所有用户，不分级别，2 根据用户级别区分
* @param Json $levels 级别数据
* @param int $dealStatus 是否排除成交用户：1 排除，0 不排除
* @return array|false|string
* @since 2021-04-01
* @author fanqi
*/
private function getBusinessQueryResult($type, $levels, $dealStatus)
{
# 转换格式
$levels = json_decode($levels, true);
# 默认条件
$where = "`customer`.`owner_user_id` > 0";
# 所有用户，不区分级别
if ($type == 1) {
foreach ($levels as $k1 => $v1) {
if (!empty($v1['limit_day'])) {
$time = time() - 24 * 60 * 60 * $v1['limit_day'];
$where .= " AND ( (ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $time . ") OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `business`.`create_time`) OR (`business`.`create_time` < " . $time . " AND `business`.`create_time` > `customer`.`obtain_time`) )";
}
}
}
# 根据用户级别设置条件
if ($type == 2) {
foreach ($levels as $k1 => $v1) {
if (!empty($v1['level']) && !empty($v1['limit_day'])) {
$time = time() - 24 * 60 * 60 * $v1['limit_day'];
if ($k1 == 0) {
$where .= " AND ( ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `business`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`business`.`create_time` < " . $time . " AND `business`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
} else {
$where .= " OR ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `business`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`business`.`create_time` < " . $time . " AND `business`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
}
}
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minTime = (time() - 24 * 60 * 60 * $minLimit);
$where .= " OR ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $minTime . " AND !`customer`.`level`) OR (`customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `business`.`create_time` AND !`customer`.`level`) OR (`business`.`create_time` < " . $minTime . " AND `business`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
}
# 选择不进入公海的客户（已成交客户）
if (!empty($dealStatus)) $where .= " AND (`customer`.`deal_status` <> '已成交' OR ISNULL(`customer`.`deal_status`))";
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 查询匹配条件的客户
return db('crm_customer')->alias('customer')
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->where($where)->column('customer.customer_id');
}
/**
* N天内没有成交的客户
*
* @param int $type 类型：1 所有用户，不分级别，2 根据用户级别区分
* @param Json $levels 级别数据
* @param int $businessStatus 是否排除有商机用户：1 排除，0 不排除
* @return array|false|string
* @since 2021-04-01
* @author fanqi
*/
private function getDealQueryResult($type, $levels, $businessStatus)
{
# 转换格式
$levels = json_decode($levels, true);
# 默认条件
$where = "`customer`.`owner_user_id` > 0";
# 所有用户，不区分级别
if ($type == 1) {
foreach ($levels as $k1 => $v1) {
if (!empty($v1['limit_day'])) {
$time = time() - 24 * 60 * 60 * $v1['limit_day'];
$where .= " AND ( (ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $time . ") OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `contract`.`create_time`) OR (`contract`.`create_time` < " . $time . " AND `contract`.`create_time` > `customer`.`obtain_time`) )";
}
}
}
# 根据用户级别设置条件
if ($type == 2) {
foreach ($levels as $k1 => $v1) {
if (!empty($v1['level']) && !empty($v1['limit_day'])) {
$time = time() - 24 * 60 * 60 * $v1['limit_day'];
if ($k1 == 0) {
$where .= " AND ( ((ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `contract`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`contract`.`create_time` < " . $time . " AND `contract`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
} else {
$where .= " OR ((ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $time . " AND `customer`.`level` = '" . $v1['level'] . "') OR (`customer`.`obtain_time` < " . $time . " AND `customer`.`obtain_time` > `contract`.`create_time` AND `customer`.`level` = '" . $v1['level'] . "') OR (`contract`.`create_time` < " . $time . " AND `contract`.`create_time` > `customer`.`obtain_time` AND `customer`.`level` = '" . $v1['level'] . "'))";
}
}
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minTime = (time() - 24 * 60 * 60 * $minLimit);
$where .= " OR ((ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $minTime . " AND !`customer`.`level`) OR (`customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `contract`.`create_time` AND !`customer`.`level`) OR (`contract`.`create_time` < " . $minTime . " AND `contract`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
}
# 选择不进入公海的客户（有商机客户）
if (!empty($businessStatus)) $where .= " AND ISNULL(`business`.`customer_id`)";
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 查询符合条件的客户
return db('crm_customer')->alias('customer')
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->join('__CRM_CONTRACT__ contract', 'contract.customer_id = customer.customer_id', 'LEFT')
->where($where)->column('customer.customer_id');
}
/**
* 获取公海规则最小数字（最快进入公海天数）
*
* @param $data
* @return int
* @since 2021-04-19
* @author fanqi
*/
private function getMinDay($data)
{
$number = 1;
foreach ($data as $k1 => $v1) {
if (empty($number) || $v1['limit_day'] < $number) $number = $v1['limit_day'];
}
return $number;
}
}