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Merge pull request '公海自动回收规则调整' (#45) from zm into master

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Reviewed-on: mengfucius/wkcrm#45
master
张萌 1 year ago
parent b8650a1044 c1d7d65f03
commit 311f024b5a
1 changed files with 51 additions and 60 deletions
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111
application/common/command/PoolCommand.php
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@ -72,46 +72,51 @@ class PoolCommand extends Command
$this->timer = Timer::add($this->interval, function () {
# 只在凌晨12点至6点间执行
if ((int)date('H') >= 0 && (int)date('H') < 6) {
# 公海规则
$ruleList = db('crm_customer_pool_rule')->alias('rule')->field('rule.*')
->join('__CRM_CUSTOMER_POOL__ pool', 'pool.pool_id = rule.pool_id', 'LEFT')->field("pool.customer_type")->where('pool.status', 1)->select();
if (!empty($ruleList)) {
# 符合公海条件的客户IDS
$customerIds = $this->getQueryCondition($ruleList);
# 整理客户公海关联数据
$poolRelationData = $this->getCustomerPoolRelationData($customerIds);
# 整理修改客户数据的条件（进入公海时间，前负责人...）
$customerWhere = $this->getCustomerQueryCondition($customerIds);
Db::startTrans();
try {
# 将客户退回公海
if (!empty($poolRelationData)) Db::name('crm_customer_pool_relation')->insertAll($poolRelationData);
# 修改客户数据
if (!empty($customerWhere)) {
Db::name('crm_customer')->whereIn('customer_id', $customerWhere)->exp('before_owner_user_id', 'owner_user_id')->update([
'ro_user_id' => '',
'rw_user_id' => '',
'owner_user_id' => 0,
'into_pool_time' => time()
]);
}
$this->updateInfo($ruleList, $customerWhere);
# 删除联系人的负责人
Db::name('crm_contacts')->whereIn('customer_id', $customerWhere)->update(['owner_user_id' => '']);
Db::commit();
} catch (\Exception $e) {
Db::rollback();
}
}
$this->poolRecover();
}
});
}
public function poolRecover()
{
# 公海规则
$ruleList = db('crm_customer_pool_rule')->alias('rule')->field('rule.*')
->join('__CRM_CUSTOMER_POOL__ pool', 'pool.pool_id = rule.pool_id', 'LEFT')->field("pool.customer_type")->where('pool.status', 1)->select();
if (!empty($ruleList)) {
# 符合公海条件的客户IDS
$customerIds = PoolCommand::getQueryCondition($ruleList);
# 整理客户公海关联数据
$poolRelationData = PoolCommand::getCustomerPoolRelationData($customerIds);
# 整理修改客户数据的条件（进入公海时间，前负责人...）
$customerWhere = PoolCommand::getCustomerQueryCondition($customerIds);
Db::startTrans();
try {
# 将客户退回公海
if (!empty($poolRelationData)) Db::name('crm_customer_pool_relation')->insertAll($poolRelationData);
# 修改客户数据
if (!empty($customerWhere)) {
Db::name('crm_customer')->whereIn('customer_id', $customerWhere)->exp('before_owner_user_id', 'owner_user_id')->update([
'ro_user_id' => '',
'rw_user_id' => '',
'owner_user_id' => 0,
'into_pool_time' => time()
]);
}
PoolCommand::updateInfo($ruleList, $customerWhere);
# 删除联系人的负责人
Db::name('crm_contacts')->whereIn('customer_id', $customerWhere)->update(['owner_user_id' => '']);
Db::commit();
} catch (\Exception $e) {
Db::rollback();
}
}
}
/**
* 自动入公海操作记录
* @param $ruleList
@ -129,7 +134,7 @@ class PoolCommand extends Command
if (!empty($v1['limit_day'])) {
$time = $v1['limit_day'];
} else {
$time = $this->getMinDay($levels);
$time = PoolCommand::getMinDay($levels);
}
}
foreach ($customerWhere as $val) {
@ -226,9 +231,9 @@ class PoolCommand extends Command
foreach ($rules as $k => $v) {
if (!isset($result[$v['pool_id']])) $result[$v['pool_id']] = [];
if ($v['type'] == 1) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getFollowUpQueryResult($v['level_conf'], $v['level'], $v['deal_handle'], $v['business_handle'], $v['customer_type']));
if ($v['type'] == 2) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getBusinessQueryResult($v['level_conf'], $v['level'], $v['deal_handle'], $v['customer_type']));
if ($v['type'] == 3) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], $this->getDealQueryResult($v['level_conf'], $v['level'], $v['business_handle'], $v['customer_type']));
if ($v['type'] == 1) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], PoolCommand::getFollowUpQueryResult($v['level_conf'], $v['level'], $v['deal_handle'], $v['business_handle'], $v['customer_type']));
if ($v['type'] == 2) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], PoolCommand::getBusinessQueryResult($v['level_conf'], $v['level'], $v['deal_handle'], $v['customer_type']));
if ($v['type'] == 3) $result[$v['pool_id']] = array_merge($result[$v['pool_id']], PoolCommand::getDealQueryResult($v['level_conf'], $v['level'], $v['business_handle'], $v['customer_type']));
}
return $result;
@ -277,7 +282,7 @@ class PoolCommand extends Command
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minLimit = PoolCommand::getMinDay($levels);
$minTime = (time() - 24 * 60 * 60 * $minLimit);
$where .= " OR ((!`customer`.`level` AND `customer`.`last_time` < " . $minTime . " AND `customer`.`last_time` > `customer`.`obtain_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `customer`.`last_time`) OR (!`customer`.`level` AND `customer`.`obtain_time` < " . $minTime . " AND ISNULL(`customer`.`last_time`))) )";
@ -292,16 +297,10 @@ class PoolCommand extends Command
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 过滤客户类型
if (!empty($customerType)) {
$where .= "And `customer`.`customer_type` in " . $customerType;
}
# 查询符合条件的客户
return db('crm_customer')
->alias('customer')->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->where($where)->column('customer.customer_id');
->where($where)->where(['customer.crm_lthugd' => array('in', $customerType)])->column('customer.customer_id');
}
/**
@ -346,7 +345,7 @@ class PoolCommand extends Command
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minLimit = PoolCommand::getMinDay($levels);
$minTime = (time() - 24 * 60 * 60 * $minLimit);
$where .= " OR ((ISNULL(`business`.`customer_id`) AND `customer`.`obtain_time` < " . $minTime . " AND !`customer`.`level`) OR (`customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `business`.`create_time` AND !`customer`.`level`) OR (`business`.`create_time` < " . $minTime . " AND `business`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
@ -358,14 +357,10 @@ class PoolCommand extends Command
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 过滤客户类型
if (!empty($customerType)) {
$where .= "And `customer`.`customer_type` in " . $customerType;
}
# 查询匹配条件的客户
return db('crm_customer')->alias('customer')
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->where($where)->column('customer.customer_id');
->where($where)->where(['customer.crm_lthugd' => array('in', $customerType)])->column('customer.customer_id');
}
/**
@ -410,7 +405,7 @@ class PoolCommand extends Command
}
# 获取最小天数，对于没有设置级别的客户数据使用
$minLimit = $this->getMinDay($levels);
$minLimit = PoolCommand::getMinDay($levels);
$minTime = (time() - 24 * 60 * 60 * $minLimit);
$where .= " OR ((ISNULL(`contract`.`customer_id`) AND `customer`.`obtain_time` < " . $minTime . " AND !`customer`.`level`) OR (`customer`.`obtain_time` < " . $minTime . " AND `customer`.`obtain_time` > `contract`.`create_time` AND !`customer`.`level`) OR (`contract`.`create_time` < " . $minTime . " AND `contract`.`create_time` > `customer`.`obtain_time` AND !`customer`.`level`)) )";
@ -422,15 +417,11 @@ class PoolCommand extends Command
# 锁定的客户不提醒
$where .= " AND `customer`.`is_lock` = 0";
# 过滤客户类型
if (!empty($customerType)) {
$where .= "And `customer`.`customer_type` in " . $customerType;
}
# 查询符合条件的客户
return db('crm_customer')->alias('customer')
->join('__CRM_BUSINESS__ business', 'business.customer_id = customer.customer_id', 'LEFT')
->join('__CRM_CONTRACT__ contract', 'contract.customer_id = customer.customer_id', 'LEFT')
->where($where)->column('customer.customer_id');
->where($where)->where(['customer.crm_lthugd' => array('in', $customerType)])->column('customer.customer_id');
}
/**

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