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README.md
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萝卜丝客服SDK

萝卜丝(bytedesk) flutter 客服SDK

部分功能

  • 机器人对话
  • 技能组客服
  • 一对一客服
  • 支持发送电商商品信息
  • 支持发送附言消息
  • 对接APP用户信息(昵称/头像)
  • 获取当前客服在线状态
  • 获取历史会话
  • 消息提示音/振动设置
  • 消息送达/已读
  • 消息撤回
  • 输入状态(对方正在输入)
  • 发送/播放视频

集成步骤

第一步

  • pubspec.yaml添加：bytedesk_kefu: ^最近版本号
  • pub package | pub points | popularity | likes
  • 注册账号
  • 获取appkey，登录后台->客服管理->渠道管理->添加应用->appkey
  • 获取subDomain，也即企业号：登录后台->客服管理->客服账号->企业号
  • 获取技能组workGroupWid

第二步：匿名登录

  • BytedeskKefu.anonymousLogin(_androidKey, _iOSKey, _subDomain);

第三步：联系客服

  • BytedeskKefu.startWorkGroupChat(context, workGroupWid, "技能组客服");

集成完毕

image1 image2 image3

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