You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.

80 lines
3.0 KiB

4 years ago
# 萝卜丝客服SDK
4 years ago
4 years ago
萝卜丝(bytedesk) flutter 客服SDK
4 years ago
4 years ago
## 部分功能
4 years ago
4 years ago
- 支持安卓、iOS、Web
4 years ago
- 机器人对话
4 years ago
- 技能组客服
- 一对一客服
- 支持发送电商商品信息
- 支持发送附言消息
4 years ago
- 对接APP用户信息(昵称/头像)
4 years ago
- 获取当前客服在线状态
- 获取历史会话
4 years ago
- 消息提示音/振动设置
4 years ago
- 消息送达/已读
- 消息撤回
- 输入状态(对方正在输入)
4 years ago
- 发送/播放视频
4 years ago
<!-- - 提交工单 -->
<!-- - 意见反馈 -->
## 集成步骤
4 years ago
4 years ago
### 第一步
4 years ago
4 years ago
- pubspec.yaml添加bytedesk_kefu: ^最近版本号
4 years ago
<!-- - 最新版本:[![Pub](https://img.shields.io/pub/v/bytedesk_kefu.svg)](https://pub.dev/packages/bytedesk_kefu) -->
- [![pub package](https://img.shields.io/pub/v/bytedesk_kefu.svg)](https://pub.dev/packages/bytedesk_kefu) | [![pub points](https://badges.bar/bytedesk_kefu/pub%20points)](https://pub.dev/packages/bytedesk_kefu/score) | [![popularity](https://badges.bar/bytedesk_kefu/popularity)](https://pub.dev/packages/bytedesk_kefu/score) | [![likes](https://badges.bar/bytedesk_kefu/likes)](https://pub.dev/packages/bytedesk_kefu/score)
4 years ago
- [注册账号](https://www.bytedesk.com/antv/user/login)
4 years ago
4 years ago
### 第二步:初始化
4 years ago
3 years ago
- 获取appkey登录后台->客服管理->渠道管理->添加应用->appkey
- 获取subDomain也即企业号登录后台->客服管理->客服账号->企业号
- BytedeskKefu.init(appKey, subDomain);
4 years ago
### 第三步:联系客服
3 years ago
- 获取技能组workGroupWid登录后台->客服管理->技能组->唯一wid
- BytedeskKefu.startWorkGroupChat(context, workGroupWid, "技能组客服wid");
4 years ago
### 集成完毕
4 years ago
| image1 | image2 | image3 |
| :----------: | :----------: | :----------: |
| <img src="./home.jpeg" width="250"> | <img src="./robot.jpeg" width="250"> | <img src="./notice.jpeg" width="250"> |
4 years ago
| <img src="./chat.png" width="250"> | <img src="./shop.png" width="250"> |<img src="./postscript.png" width="250"> |
| <img src="./status.jpeg" width="250"> |<img src="./userinfo.jpeg" width="250"> ||
4 years ago
3 years ago
### 自定义界面
- 项目中创建文件夹: vendors
3 years ago
- 去[下载](https://pub.dev/packages/bytedesk_kefu/versions)最新源码, 放在 vendors 文件夹中
3 years ago
- pubspect.yaml中填写引用本地源码
```dart
bytedesk_kefu:
path: ./vendors/bytedesk
```
4 years ago
## 公众号
4 years ago
<img src="./luobosi_mp.png?raw=true" width="250">
4 years ago
4 years ago
### 其他
3 years ago
- [官网](https://www.bytedesk.com/)
4 years ago
- [下载 ApkDemo](https://bytedesk.oss-cn-shenzhen.aliyuncs.com/apk/bytedesk-android-sdk-demo.apk)
4 years ago
- 技术支持QQ 3群: 825257535
4 years ago
- [Flutter SDK](https://github.com/bytedesk/bytedesk-flutter)
4 years ago
- [UniApp SDK](https://github.com/bytedesk/bytedesk-uniapp)
4 years ago
- [iOS SDK](https://github.com/bytedesk/bytedesk-ios)
- [Android SDK](https://github.com/bytedesk/bytedesk-android)
- [Web端接口](https://github.com/bytedesk/bytedesk-web)
- [微信公众号/小程序接口](https://github.com/bytedesk/bytedesk-wechat)
- [服务器端接口](https://github.com/bytedesk/bytedesk-server)
- [机器人](https://github.com/bytedesk/bytedesk-chatbot)